Simon Bolivar, entre Luis Cordero y Benigno Malo, Cuenca, 010101
What's nearby
Calderon Park - 1 min walk - 0.1 km
New Cathedral of Cuenca - 2 min walk - 0.2 km
Río Tomebamba & Calle Larga - 9 min walk - 0.8 km
Alejandro Serrano Aguilar Stadium - 16 min walk - 1.4 km
Mall del Rio - 5 min drive - 3.0 km
Getting around
Cuenca (CUE-Mariscal Lamar) - 11 min drive
Jose Joaquin de Olmedo Intl. Airport (GYE) - 79.8 miles/128.5 km
14n - Antonio Borrero Station - 3 min walk
Luis Cordero (Hermano Miguel) Station - 3 min walk
Gaspar Sangurima Tram Station - 9 min walk
Terminal Terrestre Station - 20 min walk
Unidad Nacional Tram Station - 22 min walk
Restaurants
Negroni - 1 min walk
El Confesionario - 2 min walk
Raymipampa - 1 min walk
Le Bistro - 2 min walk
La Creme - 1 min walk
About this property
Casa Firenza
Casa Firenza is a great choice for a stay in Cuenca. Guests can indulge in hot stone massages, then grab a bite to eat at one of the 2 restaurants. Public transportation is close by: Gaspar Sangurima Tram Station is just 9 minutes by foot.
Languages
Spanish
At a glance
Hotel size
7 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms (speed: 25+ Mbps)
Parking
Onsite parking available only on request
Onsite carport
Free offsite parking within 1640 ft
Other information
Designated smoking areas
Property amenities
Food and drink
2 restaurants
2 bars/lounges
Coffee shop
Coffee/tea in a common area
Free daily reception
Snack bar/deli
Working away
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Spa services
Accessibility
Elevator
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Valet for wheelchair-equipped vehicle
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in hallways
Handrails in stairways
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Smart television
Premium satellite channels
Netflix
Streaming services
Pay movies
Home comfort
Heating
Minibar
Espresso maker
Electric kettle
Slippers
Iron/ironing board (on request)
Window screens
Sleep well
Blackout drapes/curtains
What to enjoy
In-room massage
Individually decorated
Heated floors
Freshen up
Rainfall showerhead
Shower only
Towels
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
Computer monitor
Printer
Electrical adapters/chargers
Food and drink
Chef
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Eco-friendly cleaning products provided
Mobile key entry
Guidebooks/recommendations
Local maps
Restaurant dining guide
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages and sports massages.
Fees & policies
Refundable deposits
Deposit: USD 100 per accommodation, per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.
Children & extra beds
Rollaway beds are available for USD 56.0 per day
Parking
Guests must contact this property in advance to reserve onsite parking
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards, debit cards and cash.
Also known as
Casa Firenza Hotel
Casa Firenza Cuenca
Casa Firenza Hotel Cuenca
Frequently asked questions
Are pets allowed at Casa Firenza?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Casa Firenza?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at Casa Firenza?
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is noon.
What is there to do at Casa Firenza and nearby?
Casa Firenza has 2 bars and spa services.
Are there restaurants at or near Casa Firenza?
Yes, there are 2 onsite restaurants.
What's the area around Casa Firenza like?
Casa Firenza is in Downtown Cuenca, a short 9-minute walk from Gaspar Sangurima Tram Station and 6 minutes' walk from Plaza Rotary Market.
Casa Firenza Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
7.0/10
Staff & service
6.0/10
Amenities
10/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
10/10 Exceptional
31 October 2024
Room was beautiful and clean
Staff went above and beyond. Very friendly beyond helpful.
Randy
Randy, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 August 2023
En la mejor ubicación de la ciudad de Cuenca, frente al parque calderón, la suite tiene una vista increible de la catedral y esta renovada todas las hab
volveria siempre
LIZARDO
LIZARDO, 3-night trip with friends
Verified Hotels.com guest review
2/10 Poor
14 August 2023
Jose
Jose, 2-night trip
Verified Expedia guest review
10/10 Exceptional
7 July 2023
Muy recomendado el hotel, por su ubicación, instalaciones y servicio!
Santiago
Santiago, 1-night business trip
Verified Expedia guest review
8/10 Very good
10 January 2024
Hotel muy lindo y nuevo, pero con deficiencias de atención. Personal amable pero sin experiencia. Diseño y decoración espectacular. Super buena ubicación.
Detalles como la puerta de la habitación que no tenía seguro (teníamos que atrancarla con una maleta para que no quede abierta, nunca la pudieron arreglar), Aire acondicionado dañado (esencial porque las habitaciones son muy calientes) hacía mucho sonido y no pudieron arreglarlo… Organizaron un transfer al aeropuerto para 2 personas a pesar de que éramos 4, tuvimos que salir a buscar un taxi en la madrugada. No volveríamos más...