Located 2 blocks from Santa Lucia metro station, this hotel is well-situated near Plaza de Armas and Lastarria. The area is typically busy in the daytime during weekdays, but is relatively quieter than other areas like Providencia and Bellavista at other times. Not a ton of restaurants nearby that open late, so better to find a place in the other barrios to eat before returning to the hotel at night. The hotel itself is as advertised - the units are lofts, with a NY theme. My room was quite spacious, and wifi was quite fast. I enjoyed having the TV connected to regular cable and YouTube. The only improvements I would recommend would be that the water in the shower could warm up faster, and that certain items could be complimentary such as coffee, but maybe the latter isn't really a thing in Santiago. Otherwise, it's a pretty solid hotel and certainly a comfortable stay for me.