8/10 Very good
1 February 2025
The overall service is good and the room is comfortable. However, we upgrade our breakfast to the rooftop by paying extra for every person. On that day, it was raining hard. I checked with the butler to confirm it is feasible to do the rooftop breakfast. I was advised that there is cover to shade the rain. However, it was leaking everywhere and it was really cold even with blanket provided. The staff as doing his best to accommodate us. However the overall condition for the rooftop dining under the rain is extremely poor. They should have moved us to a warmer and dry place.
Yilan
Yilan, 1-night family trip
Verified Hotels.com guest review