The Constance by the Lenox Collection

3.5 star property
Hotel in Lenox

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Photo gallery for The Constance by the Lenox Collection

Front of property
TV
Free WiFi, bed sheets
Interior
Front of property
The Constance by the Lenox Collection is a great choice for a stay in Lenox. Guests can enjoy the fitness centre, and hiking/biking trails, kayaking and cross-country skiing are nearby. The helpful staff and breakfast get great marks from fellow travellers.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Pet-friendly
  • Air conditioning
  • Non-smoking
  • Free WiFi
  • Free parking

Main amenities (9)

  • Daily housekeeping
  • Fitness center
  • Coffee/tea in a common area
  • Air conditioning
  • Library
  • Concierge services
  • Wedding services
  • Limited hour front desk
  • Banquet hall

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Free self parking
  • Free toiletries
  • Hair dryer

Room options

Available filters for rooms
Showing 7 of 7 rooms

Deluxe Room, 1 King bed (Constance Inn)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
TV
Separate bedroom
Hairdryer
Designer toiletries
Private bathroom
Free bottled water
Cable channels
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed (Constance Inn)

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
TV
Separate bedroom
Hairdryer
Designer toiletries
Private bathroom
Free bottled water
Cable channels
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room,1 King Bed (Constance Inn)

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Air conditioning
TV
Separate bedroom
Hairdryer
Designer toiletries
Private bathroom
Free bottled water
Cable channels
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room,1 Queen Bed(Constance Inn)

7.6 out of 10
Good
(9 reviews)

Highlights

Air conditioning
TV
Separate bedroom
Hairdryer
Designer toiletries
Private bathroom
Free bottled water
Cable channels
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed (Constance Inn)

Highlights

Air conditioning
TV
Separate bedroom
Hairdryer
Designer toiletries
Private bathroom
Free bottled water
Cable channels
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Queen Beds (Constance Inn)

Highlights

Air conditioning
TV
Separate bedroom
Hairdryer
Designer toiletries
Private bathroom
Free bottled water
Cable channels
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed (Constance Cozy Queen)

Highlights

Air conditioning
TV
Separate bedroom
Hairdryer
Designer toiletries
Private bathroom
Free bottled water
Cable channels
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
11 Old Stockbridge Road, P.O.Box 1717, Lenox, MA, 01240-1717

What's nearby

  • Lenox Library - 2 min walk - 0.2 km
  • The Bookstore - 3 min walk - 0.3 km
  • Ventfort Hall Mansion and Gilded Age Museum - 8 min walk - 0.7 km
  • Shakespeare and Company - 16 min walk - 1.4 km
  • Tanglewood Music Center - 2 min drive - 2.2 km

Getting around

  • Pittsfield, MA (PSF-Pittsfield Municipal) - 12 min drive
  • Hudson, NY (HCC-Columbia County) - 48 min drive
  • Albany Intl. Airport (ALB) - 56 min drive
  • Pittsfield Intermodal Transportation Center - 13 min drive
  • Pittsfield Station - 15 min drive

Restaurants

  • ‪Haven Cafe & Bakery - ‬6 min walk
  • ‪Bernstein Shack - Tanglewood - ‬5 min drive
  • ‪Harvest Moon - ‬4 min drive
  • ‪Olde Heritage Tavern - ‬4 min walk
  • ‪Pizzeria Boema - ‬5 min walk

About this property

The Constance by the Lenox Collection

The Constance by the Lenox Collection is a great choice for a stay in Lenox. Guests can enjoy the fitness center, and hiking/biking trails, kayaking, and cross-country skiing are nearby. The helpful staff and breakfast get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 66 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 11:00 PM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets allowed (2 total)*
    • Service animals welcome
    • Specific rooms only*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Coffee/tea in a common area

What to do

  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Free use of nearby fitness center
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Downhill skiing nearby
  • Ice skating nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Wedding services

Facilities

  • Library
  • Fitness center
  • Banquet hall

Accessibility

  • Thin carpet in room

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Local maps

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 35 per pet, per night

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
State tax ID - C0005001520

Also known as

Rookwood Inn
Rookwood Inn Lenox
Rookwood Lenox
Rookwood Inn
The Constance
The Lenox Collection

Frequently asked questions

Does The Constance by the Lenox Collection offer free cancellation for a full refund?

Yes, The Constance by the Lenox Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Constance by the Lenox Collection?

Yes, pets are welcome, with a limit of 2 total. There's a charge of USD 35 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at The Constance by the Lenox Collection?

Yes, there's free self parking.

What are the check-in and check-out times at The Constance by the Lenox Collection?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at The Constance by the Lenox Collection and nearby?

During the winter, enjoy nearby recreation like ice skating and cross-country skiing, and return when the snow melts for cycling and hiking. Additional recreation onsite includes fitness classes, Pilates, and yoga. The Constance by the Lenox Collection also has a fitness center.

What's the area around The Constance by the Lenox Collection like?

The Constance by the Lenox Collection is a short 2-minute walk from Lenox Library and 8 minutes' walk from Ventfort Hall Mansion and Gilded Age Museum. Travelers love the hotel's prime location.

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Reviews

The Constance by the Lenox Collection Reviews

8.4

Very good

9.0

Cleanliness

9.8

Location

9.0

Staff & service

8.2

Eco-friendliness

8.4

Property conditions & facilities

What guests liked

  • Breakfast options were plentiful and the food was fresh and well-attended to. (33 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Location
Bed
Bathroom
Restaurant
Building
Ambience
Lobby

Reviews

8/10 Very good

There was plenty of free parking at the Constance, with a out in the country feel, yet it was only a couple of blocks from the the heart of downtown Lenox, with many awesome shops and restaurants.
Olivia’s Overlook just 2 miles up the road.
Michael, 1-night trip

10/10 Exceptional

Breakfast was self-serve with fruit, yogurt, cereal, juice, pastries, coffee and tea. It was fine
Sandra, 1-night trip

10/10 Exceptional

I liked the old world decor and the living room area to chill out in
Jelena, 2-night trip

10/10 Exceptional

Easy walk to town. Plenty of restaurants available.
Sarah, 1-night trip

6/10 Good

Property was excellent
Victor, 1-night trip

10/10 Exceptional

We actually stayed at the Whitlock. Great location, excellent service, nicely located, walkable to many restaurants and shops, and convenient parking.
Joseph, 2-night trip

6/10 Good

Very old , too rustic for our taste. Bed was comfy , en-suite tiny , toilet not fixed to floor very rocky and room smelt musty . Breakfast was just OK
Martib, 1-night trip

10/10 Exceptional

Staff was incredibly nice & helpful, and the stay was very comfortable. We’d definitely stay there again.
Lisa, 1-night trip

10/10 Exceptional

Nice

Very clean especially for a older property, nice continental breakfast, well maintained property
2-night trip

10/10 Exceptional

First time visit but will return. Charming property, helpful staff and great location and breakfast!
Robert, 1-night trip

6/10 Good

Love the centrally location. Young inexperienced staff was distracted, dismissive Shower in my room was rusty I’ve stayed at the Whitlock 4 times. This was my most disappointing experience
Wanda, 1-night trip

10/10 Exceptional

Charming hotel in a charming town

Lovely stay. Comfortable bed. Large room. Adequate breakfast (no hot options that we saw, but plenty of other yummy items to choose from) with lots of spaces to enjoy it. Just a few steps outside the main street area of of Lennox. Plenty of good restaurants and shops nearby. We attended an excellent outside show at the Shakespeare, which is just down the road, and hiked Mt Lenox as well. Tanglewood is outside of town too. Lots to do. Beautiful area. Great stay.
Mary, 1-night trip

8/10 Very good

Quaint, comfortable but limited amenities.
Julie, 2-night trip

10/10 Exceptional

We highly recommend this place to stay. Absolutely wonderful experience. ❤️
Teresa, 1-night trip

10/10 Exceptional

This was our second stay at The Constance. We absolutely love it! The staff is friendly and helpful, the property is beautiful and comfortable, the continental breakfast is just enough, with plenty of choices, and the location can't be beat! Can't wait to visit Lenox again!
Mary, 1-night trip

10/10 Exceptional

They went above and beyond to make sure we were comfortable and had everything we needed. Thank you Logan Elisabeth and Niki!
Jared, 9-night trip

10/10 Exceptional

Nice room and convenient location with lots of local attractions.
Helen, 4-night trip

8/10 Very good

Cute hotel in a beautiful town. Convenient location.
Kelsey, 4-night trip

10/10 Exceptional

I loved that it was right in town on the main street
Jane, 2-night trip

10/10 Exceptional

All good. Must commend a member of your staff who was being screamed at by a guest as we were checking out. Your front desk person was patient and professional. And the hotel guest if she had read the letter you give when checking in guests would have had all the information she was screaming about. We will be back
Patrick, 2-night trip

2/10 Poor

Shower broken - no apology, no attempt to repair. Breakfast terrible. No staff. Filthy dishes everywhere. Avoid this dump! Overpriced, surly staff, badly managed
Douglas, 1-night trip

10/10 Exceptional

Everyone was so sweet and helpful. Clean and quiet, I’ll be staying here again soon for sure
Kelly, 2-night trip

6/10 Good

Old uncomfortable furniture. Clawfoot Bathtub was a death trap! Continential breakfast was very disappointing and the fire alarm went off in the morning because someone was taking a hot shower. Really?!
Anita, 1-night trip

8/10 Very good

I really liked staying at the Constance. The staff was responsive and friendly. The room on the third floor was quaint and comfortable. The building is attractive and clean. It’s in a great location, close to Tanglewood and Kripalu. The continental breakfast was very nice with hard boiled eggs, toast, fruit, yogurt ect. There is a few snacks out for when when you first arrive. I hope to come back.
Lynn, 1-night trip

10/10 Exceptional

Charming town...charming place
Margaret, 1-night trip