The Townhouse Chester puts you within a 10-minute drive of Chester Zoo. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Other highlights at this Georgian hotel include a snack bar/deli, a terrace, and a garden.
Languages
English
At a glance
Hotel size
30 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 1:00 AM
Contactless check-in and check-out are available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets allowed (2 total)*
Service animals welcome
Food and water bowls and off-lead area available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Off-site parking nearby (GBP 10 per night; discounts available)
Other information
Designated smoking areas
Caters to LGBTQ guests
Property amenities
Food and drink
Full breakfast (surcharge) 8:00 AM–10:30 AM on weekdays and 8:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Snack bar/deli
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
2 buildings/towers
Built in 1699
Safe-deposit box at front desk
Garden
Terrace
Fireplace in lobby
Arcade/game room
Banquet hall
Outdoor furniture
Georgian architecture
Room amenities
Be entertained
40-inch flat-screen TV
Digital TV channels
Netflix
Streaming services
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Bed sheets provided
Freshen up
Hydromassage showerhead
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Mobile key entry
Guidebooks/recommendations
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 13.95 per person
Early check-in can be arranged for an extra charge of GBP 10.00 (subject to availability)
Late check-out can be arranged for an extra charge of GBP 10 (subject to availability)
Children & extra beds
Cribs/infant beds are available for GBP 20.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 10 per pet, per night
Parking
Parking is available nearby and costs GBP 10 per night (1640 ft away)
Policies
This property caters to LGBTQ+ guests.
This property does not have elevators.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
An early check-in may be available by prior arrangement.
Also known as
Bridge Street Townhouse Hotel Chester
Bridge Street Townhouse Hotel
Bridge Street Townhouse Chester
Bridge Street Townhouse
The D Hotel Chester
Chester Townhouse Hotel
The Townhouse
The Townhouse Hotel
The Townhouse Chester Hotel
The Townhouse Chester Chester
The Townhouse Chester Hotel Chester
The Townhouse Chester BW Signature Collection
Frequently asked questions
Does The Townhouse Chester offer free cancellation for a full refund?
Yes, The Townhouse Chester does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Townhouse Chester?
Yes, pets are welcome, with a limit of 2 total. There's a charge of GBP 10 per pet, per night. Service animals are exempt from fees. Dog exercise areas are available.
Is parking offered on site at The Townhouse Chester?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at The Townhouse Chester?
Check-in start time: 3 PM; Check-in end time: 1:00 AM. There's a charge of GBP 10.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of GBP 10 (subject to availability). Contactless check-in and check-out are available.
What is there to do at The Townhouse Chester and nearby?
The Townhouse Chester has an arcade and a garden.
Are there restaurants at or near The Townhouse Chester?
Yes, there's an onsite restaurant.
What's the area around The Townhouse Chester like?
The Townhouse Chester is in the heart of Chester, a short 4-minute walk from Chester Castle and 4 minutes' walk from The Rows of Chester.
The Townhouse Chester Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
9.0/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Very good
7 January 2025
Emily
Emily, 1-night trip
Verified Hotels.com guest review
6/10 Good
7 November 2024
Actual room was nice and big with lovely kitchen and sitting area. Unfortunately the room hadn't been cleaned properly, there was popped balloons and hen night banner left on the floor. A lot of the glasses still had lipstick on them. I would also recommend usb sockets which all modern hotels have now. Breakfast was lovely and staff very friendly, although you have to pay extra for a latte rather than a normal coffee for breakfast, which considering what we paid for the accommodation and breakfast should have been included. I paid for 5 breakfasts but only 4 of us ate so a free latte wouldn't have been to much trouble
chris
chris, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 October 2024
I was attending a conference and the hotel was within 1 15 minute walk. Staff were very accommodating, particularly the night manager who was lovely.
I'd definitely recommend the hotel to family, friends and colleagues visiting Chester.
ADELAIDE
ADELAIDE, 2-night trip
Verified Expedia guest review
8/10 Very good
14 August 2024
I'd stay again
Nice place. Well located. Room wasw rather small and the bathroom even smaller, although not an issue, if we'd been an inch bigger, it might have.
Nice staff, breakfast was very good
jeffrey
jeffrey, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 August 2024
Sean
Sean, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 June 2024
Diane
Diane, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 June 2024
Phil
Phil, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 April 2024
Peyia Wren
Peyia Wren, 2-night trip
Verified Expedia guest review
10/10 Exceptional
13 August 2022
Mark
Mark, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
12 August 2022
Nice hotel awful staff
Awful experience, car park far away and expensive. Staff not friendly or helpful at all. Almost felt robbed by the experience.
Darren
Darren, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 August 2022
Danny
Danny, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 August 2022
It was good
Angela
Angela, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
8 August 2022
Susan
Susan, 1-night trip
Verified Expedia guest review
4/10 Fair
6 August 2022
Beware
We had the bridesmaids suite as the the hotel was fully booked paid over 200 Euro,room was outdated smelling of mould ; carpets all around Hotel was worn and dated couldn’t sleep properly as the night porter was walking around all night the floor boards are creaking so load you can hear everyone walking around hotel day or night wouldn’t recommend this Hotel to anybody shoul be taken off the List.
Grahame
Grahame, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 July 2022
Nice get away very dog friendly
Zoe
Zoe, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 July 2022
CARL
CARL, 1-night trip
Verified Hotels.com guest review
6/10 Good
27 June 2022
Blocked drains detracted from otherwise enjoyable
The hotel room itself was compact and comfortable but was let down by smell of blocked drains . This may be caused by dampness from the bathroom but either way it spoilt our enjoyment. The staff in the bar where we had some drinks in the afternoon and restaurant for breakfast the following day were both very friendly , helpful and efficient
Robert
Robert, 1-night trip
Verified Hotels.com guest review
8/10 Very good
26 June 2022
Joanne
Joanne, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
24 June 2022
Ian
Ian, 1-night trip
Verified Hotels.com guest review
8/10 Very good
20 June 2022
Vicki
Vicki, 1-night trip
Verified Hotels.com guest review
8/10 Very good
4 June 2022
Lovely hotel , very good staff who were happy to oblige, great location and lovely garden bar. Only complaint was that it had very creaky floorboards that were not great when your upstairs neighbours returned to their room
vicky
vicky, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 May 2022
Elisabeth
Elisabeth, 1-night trip
Verified Hotels.com guest review
4/10 Fair
15 May 2022
Room was up three flights of stairs wiyn no lift.
Dale
Dale, 2-night family trip
Verified Orbitz guest review
10/10 Exceptional
11 May 2022
From the minute we walked in Nicola and the staff were amazing. They welcomed a group of us and couldn't have done enough for us throughout the stay. I would highly recommend this hotel
Eanna
Eanna, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
7 May 2022
Great stay for the races. 24 hour bar and great service