Relax by the poolside bar after an exciting day of water sports. Let the gentle ocean breeze carry your worries away as you soak up some sun on Bocagrande Beach.
Tierra Bomba Sector Punta Arena, cll 26 A 28, Cartagena, Bolivar, 130018
What's nearby
Playa de Punta Arena - 1 min walk
San Fernando Fort - 11 min drive
Bocagrande Beach - 36 min drive
El Laguito Beach - 38 min drive
Getting around
Rafael Nunez Intl. Airport (CTG) - 29 min drive
Area shuttle (surcharge)
Restaurants
Las Chivas Restaurant
Charlie’s Coffee
Intriga Tropical
Altoque
Restaurante Santander
About this property
Hotel Fenix Beach Cartagena
At Hotel Fenix Beach Cartagena, you can spend time at the beach enjoying cabanas, beach umbrellas, and beach massages, plus you'll have access to onsite kayaking. The outdoor pool provides a splash of fun, while guests in the mood for pampering can indulge in deep-tissue massages at the spa. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar/lounge. Other highlights at this luxurious hotel include a rooftop terrace, a beach bar, and a snack bar/deli. Fellow travelers love the helpful staff.
Languages
English, Portuguese, Spanish
At a glance
Hotel size
16 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Express check-out available
Minimum check-in age – 18
Check-out time is 11:30 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Guests must transfer via Boat to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding, but may not be eligible for free breakfast
Parents must have child's birth certificate and photo ID*
Pets
Pets allowed (2 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Off-site
Area shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast each morning 8 AM–10 AM
Restaurant
Bar/lounge
Beach bar
Poolside bar
Swim-up bar
Coffee/tea in a common area
Private dining
Free daily reception
Snack bar/deli
Traveling with children
Children stay free (see details)
What to do
On the beach
Ecotours
Kayaking
Boat tours
Hiking/biking trails nearby
Horse riding nearby
Sailing nearby
Scuba diving nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Wedding services
Multilingual staff
Beach cabanas (surcharge)
Beach sun loungers
Beach towels
Beach umbrellas
Water sports equipment
Romance packages
Facilities
7 buildings/towers
Safe-deposit box at front desk
Rooftop terrace
Garden
Library
Television in common areas
An outdoor pool
Full-service spa
Banquet hall
Accessibility
Handrails in stairways
Closed captioned TV
Lever door handles
Well-lit path to entrance
Stair-free path to entrance
Smooth flooring in room
Room amenities
Be entertained
43-inch flat-screen TV
Premium cable channels
Netflix
Streaming services
Home comfort
Air conditioning
Minibar
Window screens
Sleep well
Blackout drapes/curtains
Premium bedding
What to enjoy
Individually furnished
Freshen up
Shower only
Designer toiletries
Hair dryer (on request)
Towels
Toilet paper
Stay connected
Laptop-friendly workspace
Free WiFi
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Special features
Spa
The onsite spa has couples treatment room(s). Massages are available on the beach and in the spa; other services include deep-tissue massages.
Dining
Onsite venue - This beachfront bar specializes in local cuisine and serves breakfast, lunch, dinner, and light fare.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Administrative fee: COP 6000 per person, per night
Optional extras
Area shuttle service is offered for an extra charge
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of COP 90000 per pet, per night
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
There is limited hot water on site.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Cashless transactions are available.
Also known as
Hotel Playa Vista Tierra Bomba Island
Fenix Cartagena Cartagena
Hotel Fenix Beach Cartagena Hotel
Hotel Fenix Beach Cartagena Cartagena
Hotel Fenix Beach Cartagena Hotel Cartagena
Frequently asked questions
Does Hotel Fenix Beach Cartagena offer free cancellation for a full refund?
Yes, Hotel Fenix Beach Cartagena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Fenix Beach Cartagena?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 9:00 PM.
Are pets allowed at Hotel Fenix Beach Cartagena?
Yes, pets are welcome, with a limit of 2 total. There's a charge of COP 90000 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Fenix Beach Cartagena?
Sorry, there's no onsite parking at Hotel Fenix Beach Cartagena.
What are the check-in and check-out times at Hotel Fenix Beach Cartagena?
You can check in starting at 3:00 PM. Check-out time is 11:30 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Hotel Fenix Beach Cartagena?
No, this hotel doesn't have a casino, but Rio Cartagena Casino (2.8 mi) is nearby.
What is there to do at Hotel Fenix Beach Cartagena and nearby?
Have fun with onsite activities like kayaking and boat tours. Additional recreation onsite includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hotel Fenix Beach Cartagena also has beach cabanas and spa services, as well as a garden.
Are there restaurants at or near Hotel Fenix Beach Cartagena?
Yes, there's an onsite restaurant that offers beachfront dining, local cuisine, and ocean views.
What's the area around Hotel Fenix Beach Cartagena like?
Hotel Fenix Beach Cartagena is located a short 1-minute walk from Playa de Punta Arena.
Hotel Fenix Beach Cartagena Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.4/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
28 December 2024
Bonne place pour relaxer
Belle escapade tranquille
Il a rien a faire sur l’ile alors c’est vraiment pour relaxer .Nourriture superbe,service superbe .
patrick
patrick, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 October 2024
Family reunion
The best place to disconnect and relax
Verified traveller
4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 October 2024
La pasamos increíble en nuestra estancia, todo el equipo es muy amable, la comida es muy rica, las habitaciones son muy lindas y limpias, definitivamente regresaré pronto!
PITY
PITY, 2-night romance trip
Verified Expedia guest review
8/10 Very good
7 October 2024
I traveled with two kids and my husband. We stayed in the family villa. It was perfect we had two rooms and a living room with TVs and Netflix. We also had AC which was amazing when you wanted to cool off. Our villa had a private pool which was the best part. The kids loved it. The rooms were clean when we got there and everyday they would come and do our beds and clean. I just wished they would put fresh sheets but they would use the same ones and just made the bed. The hotel has loud music from 10am until late at night so if it’s something you don’t like don’t stay here. We didn’t mind it. The big pool was just ok nothing special. I recommend getting lounge chairs. Lots of cute dogs and cats. The staff was ok except Fabio who was amazing always smiled and was quick with responding to our needs. The food was just ok, nothing special. I wished they had more options and had a small store for small snacks. I recommend getting more activities for your guest. There’s really nothing to do other than lay out by the beach and swim in the pool. I would definitely stay here again but less days maybe one to two nights.
Maria
Maria, 3-night family trip
Verified Expedia guest review
8/10 Very good
30 September 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 September 2024
Una escapada de playa muy deliciosa! Totalmente recomendado
Juan
Juan, 1-night romance trip
Verified Expedia guest review
8/10 Very good
24 September 2024
The staff was friendly and the service was great. The villa I stayed in was superb. The food was amazing as well.
Joshua
Joshua, 5-night trip
Verified Expedia guest review
10/10 Exceptional
21 September 2024
La suite de Fenix es muy linda y el lugar muy chevere, pero lo que más nos gustó fue el staff, todos muy amables, y complacientes, en especial Fabio. Nos vamos muy felices con la estadía. Algo buenísimo es la comida, todo era rico, importante cuando estás en un isla
Estefania
Estefania, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
20 September 2024
Badre
Badre, 1-night trip
Verified Expedia guest review
8/10 Very good
16 September 2024
If you are flying before 6a you need to look for your own trasportation from out of the island
johanny
johanny, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
12 September 2024
Badreddine
Badreddine, 7-night trip
Verified Expedia guest review
2/10 Poor
11 September 2024
only good points were the good was excellent and one concierge stood out, Fabio. From my arrival at the boat launch to my departure my entire experience was bad. Fenix boat crew leaving to the resort flat out told me i needed to tip him for the rwo carry on bags. every single server had his hand out for everything. paid for a specual girlfriend dinner with a cake,candles and evetything. none of that happened. service at the dinner was lousy, we had to keep getting up to find our server.
the entire resort was dirty and in need of maintenance. paint peeling everywhere. we had a special suite reserved, we did not get what was in the pictures. room smelled of mold and no hot water. paint peeling on walls along with mold in the room. beach was dirty with trash and the water was trashy with gasoline from the harbor. over all, lousy 3 day trip. for what they charge for everything one would think it would be nicer and like the pictures.
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 September 2024
Everything was great! The staff were outstanding. Abrahim, Luis the bartendar, my dudes Vidal and Oscar, larso, yoder, roder, i could go on i recommend this place 1 million times will be back again next year
Jackie
Jackie, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
28 August 2024
Clynton
Clynton, 2-night trip
Verified Expedia guest review
10/10 Exceptional
5 August 2024
Excellent rustic hotel at the beach! The food is delicious!
JULIANA
JULIANA, 2-night family trip
Verified Expedia guest review
8/10 Very good
2 August 2024
Kirsten
Kirsten, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
31 July 2024
Sin duda alguna el hotel es maravilloso !! El menú es fenomenal a mi me encantó todo la playa es linda y los masajes son excelentes, me encantó bailar y hacer actividades con las guest no puedo dejar de mencionar que la habitación muy limpia y confortable la piscina espectacular
El personal muy amable
Carolina
Carolina, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
31 July 2024
Me encantó todo ! Es un lujo estar allí
Las actividades que hacen todo los días
Además la habitación impecable, recepción muy amable y guest marravillosa
Lorena
Lorena, 1-night trip with friends
Verified Expedia guest review
4/10 Fair
22 July 2024
The property location is nice because it felt like you’re on your own private island. However, the boat schedule from the hotel Island to Cartagena was inconsistent for example we were told a boat was leaving in the morning at 8am and then found out that it was going at 9am! I and others planned trips that were leaving from Cartagena at 8:45! In addition, one day the water went out for about 5min as I was taking a shower and when it came back on green stuff started coming out of the shower head onto my body! I had to let the water run for about 10min before it cleared up! Otherwise we had nice room and time.
Dewayne
Dewayne, 4-night romance trip
Verified Expedia guest review
4/10 Fair
18 July 2024
Customer service is subpart at most. Our bungalow didn't have water service on multiple occasions without notice.
Getting a hot plate was a challenge, the restaurant staff is polite but very poor at execution. This is my second time staying. First stayed was not memorable but not as bad as this one. Would not recommend
Tatiana
Tatiana, 4-night family trip
Verified Orbitz guest review
10/10 Exceptional
14 July 2024
Clean safe los niños aprovecharon la piscina y la playa
El desayuno con Quálitad y quantidad
Mélanie
Mélanie, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
3 July 2024
Manuel Germán
Manuel Germán, 1-night trip
Verified Expedia guest review
10/10 Exceptional
13 June 2024
We loved our villa! We got placed with a private concierge Fabio, and he was incredible. Would definitely go back.
Claudia
Claudia, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
4 June 2024
Lina Maria
Lina Maria, 3-night trip
Verified Expedia guest review
8/10 Very good
4 June 2024
Its a unique hotel with a lot of charm. They take way to long to bring your food. Cats are sleeping on top of the tables where you eat.
Very clean.