Watertown, NY (ART-Watertown Intl.) - 40 min drive
Hancock Intl. Airport (SYR) - 101 min drive
Gananoque Station - 32 min drive
Restaurants
JK's Roadhouse - 5 min drive
Boldt Castle Food Concession - 20 min drive
Thousand Islands Winery - 9 min drive
Jreck Subs - 7 min walk
Northstar Family Restaurant - 13 min walk
About this property
Riveredge Resort
Situated on the bay, Riveredge Resort is a great choice for a stay in Alexandria Bay. Guests can grab a bite to eat at the restaurant or visit the spa to be pampered with massages or mani/pedis. An indoor pool, a bar/lounge, and a fitness center are other highlights. The helpful staff and location get great marks from fellow travelers.
Languages
English
At a glance
Hotel size
128 units
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: midnight
Express check-out available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Designated smoking areas
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–noon
Restaurant
Bar/lounge
Snack bar/deli
Working away
2 meeting rooms
Conference space (10000 square feet)
Services
24-hour front desk
Hair salon
Facilities
1 building/tower
Built in 1989
ATM/banking
Safe-deposit box at front desk
Fitness center
An indoor pool
Full-service spa
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Refrigerator
More
Housekeeping (on request)
Special features
Spa
Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages and manicures and pedicures. The spa is open daily.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 10 to 18 per person
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from October 18 to May 15:
Dining venue(s)
The following facilities are closed on Christmas Eve and Christmas Day:
Bar/lounge
Dining venue(s)
Fitness facilities
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Also known as
Riveredge Resort Alexandria Bay
Riveredge Alexandria Bay
Riveredge
Riveredge Hotel Alexandria Bay
Riveredge Resort Resort
Riveredge Resort Alexandria Bay
Riveredge Resort Resort Alexandria Bay
Frequently asked questions
Does Riveredge Resort offer free cancellation for a full refund?
Yes, Riveredge Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Riveredge Resort?
Yes, there's an indoor pool.
Are pets allowed at Riveredge Resort?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Riveredge Resort?
Sorry, there's no onsite parking at Riveredge Resort.
What are the check-in and check-out times at Riveredge Resort?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Express check-out and contactless check-out are available.
Is there an onsite casino at Riveredge Resort?
No, this resort doesn't have a casino, but Shorelines Casino Thousand Islands (30-min drive) is nearby.
What is there to do at Riveredge Resort and nearby?
Riveredge Resort has a spa and an indoor pool, as well as a fitness center.
Are there restaurants at or near Riveredge Resort?
Yes, there's an onsite restaurant.
What's the area around Riveredge Resort like?
Riveredge Resort is a short 5-minute walk from Saint Lawrence River and 6 minutes' walk from Scenic View Park. Travelers give top marks for the resort's prime location.
Riveredge Resort Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
14 November 2024
Had a really nice stay, everyone was very accommodating
Patricia
Patricia, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
9 November 2024
This place is dated & dirty, there were 4 or 5 spiders in the high corners of our room, the bathroom was mildly dirty as well. They obviously didnt clean it properly. Alex Bay is really going down hill the alst few years! The bar, staff, and food are solid 4/5, but the cleanliness was unacceptable.
Timothy
Timothy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 October 2024
Paul
Paul, 2-night trip
Verified Hotels.com guest review
6/10 Good
26 October 2024
eitan
eitan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 October 2024
Dylan
Dylan, 2-night trip
Verified Hotels.com guest review
8/10 Very good
20 October 2024
Great location and view
Vera
Vera, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 October 2024
Clare
Clare, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 October 2024
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 October 2024
Shari
Shari, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 October 2024
Mark
Mark, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 October 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 October 2024
Patti
Patti, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 October 2024
Michael
Michael, 2-night trip
Verified Hotels.com guest review
8/10 Very good
12 October 2024
Anne M
Anne M, 2-night trip
Verified Hotels.com guest review
8/10 Very good
27 September 2024
Deanna
Deanna, 4-night trip
Verified Expedia guest review
8/10 Very good
25 September 2024
In the process of updating
Richard
Richard, 1-night trip
Verified Expedia guest review
2/10 Poor
24 September 2024
Property stunk of cigarettes, the first room I was put in smelled so badly of cigarettes it made my eyes water. The brick outside of the pool on the exterior had been painted and now the brick is spalling badly and there's algae growth apparent on the white exterior. Despite the language of the website sounding like docking is included it costs a whopping $5/ft/day on rotted docks with leaky water spigots and sketchy shore power connections. The municipal owned launch adjacent the hotel (on their property) is so poorly maintained i was unable to launch my boat there. Inexperienced and rude boaters have power loaded so much there is an insurmountable mound of rock and debris just past the ramp that you cannot see from the ramp (it can be seen from the dock). The staff is the only saving grace this facility has going for it and the owners of this place clearly don't value them at all because the place is an outdated, neglected, unsafe dump. The fact that I was charged more than $100/night for a stay at such an unkempt piece of real estate is highway robbery. Stay elsewhere, the Riveredge Resort is definitely no longer what it once lay have been.
Verified traveller
3-night family trip
Verified Hotels.com guest review
8/10 Very good
23 September 2024
Ling
Ling, 1-night trip
Verified Expedia guest review
10/10 Exceptional
23 September 2024
Enjoyed every minute in this beautiful place
Lisa
Lisa, 3-night trip
Verified Expedia guest review
8/10 Very good
23 September 2024
No staff to open open tiki bar saturday.
Friday night had two people. They were great.
Love to be outside. Had great weather.
Vito
Vito, 2-night romance trip
Verified Expedia guest review
4/10 Fair
23 September 2024
The property needs renovations. It is poorly maintained and my stay was just a huge disappointment. The room was not clean; with crumbs and dust on the floor. There were holes in the wall in the bathroom. There was no service provided; toilet got clogged, called room service and they brought me a plunger to do it myself. There was no safe in the room. However, they did put up a sign that anything missing from the room will be added to my bill; even the towels. The towels they offer are so old and washed out that they no longer white, they're grey. The mattress is outdated and uncomfortable. Also, the carpet around the hotel is held down by a duck tape. Other than the view and a close vicinity of the tour company they have nothing to offer.
Irina
Irina, 2-night family trip
Verified Expedia guest review
8/10 Very good
23 September 2024
Riveredge is a go to accommodation. One of the better in the area. A bit dated, but always a pleasant stay.
Susan
Susan, 3-night trip
Verified Expedia guest review
10/10 Exceptional
21 September 2024
It was a very nice hotel with great staff, food, restaurant/bar and beautiful first floor. The elevator was slow and hot. The rooms were ok, but need some updating with more modern furniture, larger tv, and the air conditioning blew across the room onto the bed. Did not like that. Liked the mirror and lights in the bathroom.
Laura
Laura, 3-night romance trip
Verified Expedia guest review
8/10 Very good
20 September 2024
richard
richard, 2-night trip
Verified Hotels.com guest review
8/10 Very good
20 September 2024
It was very nice on the river and to see across to Boldt Castle. Saw a beautiful sunset.