The hotel was very nice and so was the staff. The breakfast was okay. However, I was very disappointed with the SPA and gym. The SPA was mediocre at best… the pool, jacuzzy, and 3 of the 4 saunas were not hot at all, and some areas were not working at all. The SPA definitely needs a huge upgrade as guests around me had the same complaints. As to the gym… well there is no gym. There is one machine! The location is not preferred as it is not near much of anything. I stayed to be in nice hotel with good amenities. Well, for a 4-star hotel, I was disappointed.