At Candlewood Suites - Lancaster West, an IHG Hotel, you'll be within a 10-minute drive of Dutch Apple Dinner Theatre and Franklin & Marshall College. You can get a workout in at the 24-hour fitness center or take a dip in the indoor pool. Also, Lancaster County Convention Center and Lancaster Marriott at Penn Square are within a short drive. Fellow travelers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
85 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age – 21
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered on-site self-parking
Free on-site motorhome/coach/lorry parking
Wheelchair-accessible van parking on site
On-site parking is limited
Other information
Designated smoking areas
Property amenities
Food and drink
Coffee/tea in a common area
Barbecue grills
Snack bar/deli
Traveling with children
Grocery/convenience store
Working away
24-hour business center
Computer station
Services
24-hour front desk
Laundry facilities
Free newspapers in lobby
Multilingual staff
Pool loungers
Facilities
Picnic area
Television in common areas
24-hour fitness center
An indoor pool
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Closed captioned TV
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Free local calls
Desk chair
Food and drink
Full-sized refrigerator/freezer
Microwave
Kitchen
Stovetop
Cookware, dishes, and utensils
Dishwasher
More
Weekly housekeeping
Guidebooks/recommendations
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pet deposit: USD 75.00 per week
Pets are allowed for an extra charge of USD 75.00 per pet, per week
Pool, spa, & gym (if applicable)
Pool access available from 9 AM to 10 PM
Policies
Guests can rest easy knowing there's window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted. Guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Also known as
Candlewood Suites Lancaster West Hotel
Candlewood Suites Lancaster West
Candlewood Suites ncaster Wes
Candlewood Suites Lancaster West
Candlewood Suites - Lancaster West, an IHG Hotel Hotel
Candlewood Suites - Lancaster West, an IHG Hotel Lancaster
Candlewood Suites - Lancaster West, an IHG Hotel Hotel Lancaster
Frequently asked questions
Does Candlewood Suites - Lancaster West, an IHG Hotel offer free cancellation for a full refund?
Yes, Candlewood Suites - Lancaster West, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Candlewood Suites - Lancaster West, an IHG Hotel?
Yes, there's an indoor pool. Guests have pool access from 9 AM to 10 PM.
Are pets allowed at Candlewood Suites - Lancaster West, an IHG Hotel?
Yes, cats and dogs are welcome. There's a charge of USD 75.00 per pet, per week, and there's also a deposit of USD 75.00 per week. Service animals are exempt from fees.
Is parking offered on site at Candlewood Suites - Lancaster West, an IHG Hotel?
Yes, there's free self parking. Parking spots may be limited. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Candlewood Suites - Lancaster West, an IHG Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Candlewood Suites - Lancaster West, an IHG Hotel and nearby?
Candlewood Suites - Lancaster West, an IHG Hotel has an indoor pool and a 24-hour fitness center, as well as a picnic area.
Does Candlewood Suites - Lancaster West, an IHG Hotel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.
What's the area around Candlewood Suites - Lancaster West, an IHG Hotel like?
Candlewood Suites - Lancaster West, an IHG Hotel is located a short 13-minute walk from Dutch Apple Dinner Theatre.
Candlewood Suites - Lancaster West, an IHG Hotel Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Very good
20 January 2025
Nicole
Nicole, 3-night trip
Verified Hotels.com guest review
6/10 Good
14 January 2025
Ok stay, cleanliness an issue.
The room was spacious and included a kitchenette. However, during the stay two cockroaches were found. The front desk was made aware of this issue at checkout.
Verified traveller
5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
11 January 2025
Candace
Candace, 1-night trip
Verified Hotels.com guest review
8/10 Very good
4 January 2025
Room was a little dirty and the heat wasn't working, Internet and TV were terrible and bathroom was not very clean.
Joseph
Joseph, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
3 January 2025
Thankful
Peaceful, relaxing
Peggy
Peggy, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 January 2025
Brian
Brian, 1-night trip
Verified Hotels.com guest review
8/10 Very good
1 January 2025
Hotel close to Dutch apple dinner theater.
Only there (1) night but loved the suite room. It was spacious. King size bed. It had a small kitchen with full size fridge and sitting room. Big bathroom also. Very comfortable and quiet during sleeping hours considering it was New Years Eve. Very clean also. Downside is there is no breakfast or bar on premises which hubby would have preferred. There is an indoor pool but we did not use it so I cannot comment on it. It’s 3 min away from Dutch Apple theater which was a plus given our New Year’s Eve venue was there and a short drive.
Judith
Judith, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 December 2024
The room was very nice, comfortable, and clean.
Deborah
Deborah, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 December 2024
Good stay.
Nice stay.
James
James, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 December 2024
Nikki
Nikki, 1-night trip
Verified Hotels.com guest review
6/10 Good
27 December 2024
My stay was fine. The room was clean and nice. I did not enjoy the bed as it was not comfortable nor were the pillows. Otherwise my stay was fine.
Stephanie
Stephanie, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 December 2024
Darla
Darla, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
7 December 2024
Shannon
Shannon, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 November 2024
Jessica
Jessica, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 November 2024
Very comfortable Sandalwood Suites
Extremely nice. Loved the bed and pillows. Maids were very friendly when I went for more towels. Need more trash bags, if they could just put in bottom of trash can
Debby
Debby, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 November 2024
Only problem not hotel fault construction going on all night outside our window
Craig J
Craig J, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 November 2024
david
david, 9-night trip
Verified Hotels.com guest review
4/10 Fair
30 October 2024
Not impressed
The lady checking me in was nice. I was charged an extra $80 they say it will come back off later. We had dirty dishes in the dish washer, the room wasnt that clean, the couch had only god knows what on it. We refused to sit on it. The hallways and staircases reeked of weed. Whet to checkbout and had to wait almost five minutes for a clerk to c9me to the counter who ended up being in the break room right next to the front desk.
Brandy
Brandy, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 October 2024
Great stay, great room.
Matthew
Matthew, 5-night business trip
Verified Expedia guest review
10/10 Exceptional
26 October 2024
harriet
harriet, 2-night family trip
Verified Hotels.com guest review
6/10 Good
26 October 2024
Not well kept. Hotel in need of mai tenance. Looked tired and not well taken care of. Needs an overhaul. Noisy too. Thin walls amd ceilings.
Karen
Karen, 7-night trip
Verified Expedia guest review
6/10 Good
25 October 2024
Our room was next to the elevator which was very noisy. The parking lot outside was noisy. The fitted sheets wouldn’t stay on the bed. There were hand prints on our bathroom door. The microwave clock light was so bright I had to cover it up with a towel every night.
Mindy
Mindy, 3-night family trip
Verified Orbitz guest review
10/10 Exceptional
23 October 2024
Chelsea
Chelsea, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 October 2024
Dennis
Dennis, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 October 2024
Very good with the whole room and kitchen design. Definitely looking forward to future bookings.