The staff was amazing! They helped with restaurant recommendations, and things to do and see. They were able to outsource laundry service for us and help with anything we needed. The room was nice, the bed was comfortable. The only downside was the room was very small, we did not have much space to open our luggage and store our things. The location was amazing, just outside the doors there are restaurants, shops, and walkability to the main square. Lisbon surprised us with so many amazing food options and shopping.