8/10 Very good
23 October 2024
This hotel is all about Richard. They should pay him double whatever they are paying him. Richard greeted me on arrival, welcomed me, fixed my safe, made and served breakfast, let me in and out the door, gave me an umbrella, helped me with Ubers, tours, and directions, and walked me to my Uber when I left.
The property is aesthetically remarkable with sprawling, luxurious rooms, an amazing included made-to-order breakfast, free wifi, an in room safe and a fabulous location walking distance to all tours and all things historic! The ONLY reason I have this a four rating, which would’ve been a 2 or 3 without Richard, is that there was limited hot water, construction carrying on outside the room, rusted out stairs, unnecessarily oversized room keys, NO temperature control available, you could hear the rain dripping on the inside of the ceiling from the roof, the fire alarm needed batteries and beeped for three days, and you have to be buzzed in and literally let out the door. This is remarkably inconvenient, particularly when it’s pouring down rain and there’s no overhang. Also, Uber will drop you off here but not pick you up here. Have Richard assist you. He was TRULY remarkable.
Charles
Charles, 4-night trip
Verified Orbitz guest review
