Heritage Hotel Suites and Spa

Photo gallery for Heritage Hotel Suites and Spa

Primary image
Outdoor pool
Outdoor pool
In-room safe, rollaway beds, free WiFi, bed sheets
In-room safe, rollaway beds, free WiFi, bed sheets

Overview of Heritage Hotel Suites and Spa

Heritage Hotel Suites and Spa

4.0 star property
4-star hotel with 2 bars/lounges, near Phewa Lake

7.6/10 Good

4 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Bathtub
The price is Rs 68
Price available on 29/06/2022
Map
Lakeside Rd, Pokhara, 33700
Main amenities
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Outdoor pool
  • Rooftop terrace
  • Free airport shuttle
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Spa services
  • 24-hour front desk
  • Air conditioning
  • Garden
For families
  • Rollaway/extra beds
  • Private bathroom
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Choose dates to view prices

About this area

What's nearby

  • Heart of Pokhara
  • Phewa Lake - 1 min drive
  • World Peace Stupa - 14 min drive
  • Kande Baraha Than - 55 min drive
  • Annapurna Conservation Area - 128 min drive

Getting around

  • Pokhara (PKR) - 15 min drive
  • Free airport shuttle

About this property

Heritage Hotel Suites and Spa

Heritage Hotel Suites and Spa is just 2.7 mi (4.3 km) from the airport and offers a free shuttle (available 24 hours). Guests indulge in spa services, then grab a bite to eat at the coffee shop/cafe. Other highlights at this upscale hotel include 2 bars/lounges, an outdoor pool, and a rooftop terrace.

At a glance

Hotel size

  • 24 rooms

Arriving/Leaving

  • Check-in time starts at noon
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Free airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)

Working away

  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Rooftop terrace
  • Garden
  • An outdoor pool
  • Spa services

Languages spoken

  • English

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Fees & policies

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for USD 30.0 per day

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property does not have elevators.

This property accepts credit cards.

Also known as

Heritage Hotel Suites Pokhara
Heritage Suites Pokhara
Heritage Suites Spa Pokhara
Heritage Hotel Suites and Spa Hotel
Heritage Hotel Suites and Spa Pokhara
Heritage Hotel Suites and Spa Hotel Pokhara

Frequently asked questions

Overall score and ratings

7.6

Good

8.5/10

Cleanliness

7.5/10

Staff & service

10.0/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

8/10 Very good

Promising
Nice hotel, although not fully operational. After renovation, it should should show a pretty good standard.
David, 3-night trip
Verified Hotels.com guest review

6/10 Good

Very nice place but the breakfast need to be done better! And the hotel need to be renovable
MANUEL, 2-night family trip
Verified Expedia guest review

6/10 Good

lovely hotel but mixed review on service
We stayed at Heritage for five nights in total. Overall it was pleasant, the suite was clean and tidy and the bathroom/shower was nice and warm. Breakfast was ok and I'm not sure about lunch/dinner as we always ate out. The location is super and we were able to keep our suitcase with them for free when we went on a week long trek so they were accommodating. The main issue with the hotel is the service which isn't always competent. 1) I booked a massage giving notice in the timescale requested but when I went down to go to the spa, there was no masseuse so I then waited another hour. Unfortunately a male masseuse was on offer which I wasn’t aware of or comfortable with, so I decided to cancel after all the delays. 2) We stayed an extra night as we finished our trek early and the hotel was storing our suitcase as mentioned above. I was asked to come to the front desk twice when I was trying to go to sleep because the staff realised they'd given me the wrong room rate 3) We booked a taxi with them the next day to take us to our next hotel. I gave them the address in advance as there are two hotels of the same name in Pokhara and they confirmed they had the correct details. Half way into our journey we realised the taxi was taking us to the wrong hotel. This was frustrating as we had paid in advance and we decided it was easier to sort it out ourselves then to get the Heritage hotel staff to resolve their error as we didn’t trust they could do so effectively.
H K, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff was extremly friendly and we felt like being among the friends and not in the hotel. They were helpful and accommodating to our needs. It was very realxing stay there. Love to come back ance again :-) :-)
Ronald, 1-night trip
Verified Expedia guest review