Heritage Hotel Suites and Spa is just 2.7 mi (4.3 km) from the airport and offers a free shuttle (available 24 hours). Guests indulge in spa services, then grab a bite to eat at the coffee shop/cafe. Other highlights at this upscale hotel include 2 bars/lounges, an outdoor pool, and a rooftop terrace.
At a glance
Check-in time starts at noon
Minimum check-in age - 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets not allowed
Free WiFi in public areas
Free WiFi in rooms
Free onsite self parking
Free airport shuttle (available 24 hours)*
Designated smoking areas
Food and drink
Free buffet breakfast
Room service (limited hours)
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
An outdoor pool
Cable TV channels
Bathrobes and slippers
Rollaway/extra bed (surcharge)
Bed sheets provided
Bathtub or shower
Food and drink
Free bottled water
Free tea bags/instant coffee
Guests can pamper themselves by indulging in the onsite spa services.
Fees & policies
Children & extra beds
You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
Rollaway beds are available for USD 30.0 per day
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
This property accepts credit cards.
Also known as
Heritage Hotel Suites Pokhara
Heritage Suites Pokhara
Heritage Suites Spa Pokhara
Heritage Hotel Suites and Spa Hotel
Heritage Hotel Suites and Spa Pokhara
Heritage Hotel Suites and Spa Hotel Pokhara
Frequently asked questions
Yes, there's an outdoor pool.
As of 28 June 2022, prices found for a 1-night stay for 2 adults at Heritage Hotel Suites and Spa on 29 June 2022 start from Rs 68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Sorry, pets aren't allowed.
Yes, there's free self parking.
Yes, a free airport shuttle is available.
You can check in starting at noon. Check-out time is noon.
Heritage Hotel Suites and Spa has 2 bars and an outdoor pool, as well as spa services and a garden.
Yes, there's an onsite restaurant. Nearby restaurants include Punjabi Restaurant (3-min walk), Tea Time Bamboostan (4-min walk), and Olive Café (4-min walk).
Yes, each room has a jetted bathtub.
Heritage Hotel Suites and Spa is in the heart of Pokhara, a short 5-minute walk from Phewa Lake and 6 minutes' walk from Ratna Mandir.
Overall score and ratings
We verify reviews to ensure the traveller booked with Expedia Group. Travellers may receive a savings voucher when they submit a review. We publish all reviews, positive or negative, that meet our guidelines.
Nice hotel, although not fully operational. After renovation, it should should show a pretty good standard.
David, 3-night trip
Verified Hotels.com guest review
7 November 2021
Very nice place but the breakfast need to be done better!
And the hotel need to be renovable
MANUEL, 2-night family trip
Verified Expedia guest review
3 November 2019
lovely hotel but mixed review on service
We stayed at Heritage for five nights in total. Overall it was pleasant, the suite was clean and tidy and the bathroom/shower was nice and warm. Breakfast was ok and I'm not sure about lunch/dinner as we always ate out. The location is super and we were able to keep our suitcase with them for free when we went on a week long trek so they were accommodating. The main issue with the hotel is the service which isn't always competent.
1) I booked a massage giving notice in the timescale requested but when I went down to go to the spa, there was no masseuse so I then waited another hour. Unfortunately a male masseuse was on offer which I wasn’t aware of or comfortable with, so I decided to cancel after all the delays.
2) We stayed an extra night as we finished our trek early and the hotel was storing our suitcase as mentioned above. I was asked to come to the front desk twice when I was trying to go to sleep because the staff realised they'd given me the wrong room rate
3) We booked a taxi with them the next day to take us to our next hotel. I gave them the address in advance as there are two hotels of the same name in Pokhara and they confirmed they had the correct details. Half way into our journey we realised the taxi was taking us to the wrong hotel. This was frustrating as we had paid in advance and we decided it was easier to sort it out ourselves then to get the Heritage hotel staff to resolve their error as we didn’t trust they could do so effectively.
H K, 4-night trip
Verified Hotels.com guest review
5 April 2022
The staff was extremly friendly and we felt like being among the friends and not in the hotel. They were helpful and accommodating to our needs. It was very realxing stay there. Love to come back ance again :-) :-)