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Palm Heights
Upscale beachfront resort with beach bar, near Camana Bay
- Free WiFi and free parking
- Collect stamps
- Price Guarantee
Restrictions related to your trip
COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival. Check restrictions for your trip.Opens in a new window
Property renovations and closures
- This property is closed from March 22 2020 to April 30 2021 (dates subject to change).
9.8.Exceptional.176 verified Hotels.com guest reviews
Beautiful warm boutique-like hotel. Gorgeous beach front, the best customer service,…
Mar 14, 2020
We had an amazing experience staying at the Palm Heights in March, 2020. All of the…
Mar 13, 2020
Official standards
This property advises that it adheres to Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global) cleaning and disinfection practices.
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Property confirms they are implementing enhanced cleaning measures
- Shield between guests and staff in main contact areas
- Social distancing measures are in place
- 24 hours Gap period enforced between guest stays -
- Contactless check-in is available
- Protective clothing is available to guests
- Masks are available to guests
- Gloves are available to guests
- Individually-wrapped food options are available
- Guests are provided with free hand sanitizer
Guests rated location
Walkable78 positive mentions
Safe77 positive mentions
Dining options71 positive mentions
Convenient67 positive mentions
Quiet61 positive mentions
- Free WiFi
- Free parking
- Pool
- Bathtub
- Non-smoking
- Gym
Property highlights
Main amenities
- 52 smoke-free guestrooms
- Daily housekeeping
- On the beach
- 2 restaurants and 2 bars/lounges
- 2 outdoor pools
- Rooftop terrace
Feel at home
- Connecting/adjoining rooms available
- Private bathroom
- Separate dining area
- Number of living rooms
- Separate sitting area
- Premium TV channels
What’s around
- On the beach
- Camana Bay - 12 min walk
- Port of Georgetown - 44 min walk
- Galleria Plaza - 5 min walk
- Governor's Beach - 5 min walk
- The Strand Shopping Center - 6 min walk
This property is closed from March 22 2020 to April 30 2021 (dates subject to change).
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Enter dates for 2 guests
- Deluxe Room, 1 King Bed, Ocean View (One Bedroom Oceanview Suite)
- Deluxe Room, 2 Double Beds, Ocean View, Oceanfront (One Bedroom Oceanfront Suite)
- Suite, Multiple Beds, Ocean View (Two Bedroom Oceanview Deluxe Suite)
- Suite, Multiple Beds, Ocean View, Beachfront (Two Bedroom Beachfront Penthouse Sui)
- Deluxe Room, 1 King Bed, Ocean View (One Bedroom Oceanview Deluxe Suite)
- Superior Room, 1 King Bed, Ocean View, Oceanfront (One Bedroom Oceanfront Penthouse Suit)
- Superior Room, 1 King Bed, Ocean View (One Bedroom Oceanview Penthouse Suite)
- Deluxe Room, 1 King Bed, Ocean View, Oceanfront (One Bedroom Oceanfront Deluxe Suite)
- Suite, 1 Twin Bed, Ocean View, Oceanfront (Two Bedroom Oceanfront Penthouse Suit)
- Superior Room, 1 King Bed, Terrace, Ocean View (One Bedroom Oceanfront Terrace Suite)
- Suite, Multiple Beds, Terrace, Ocean View (Two Bedroom Beachfront Terrace Suite)
- Suite, Multiple Beds, Ocean View (Two Bedroom Oceanview Suite)
Location
- On the beach
- Camana Bay - 12 min walk
- Port of Georgetown - 44 min walk
What’s around
Landmarks
- On the beach
- Camana Bay - 12 min walk
- Port of Georgetown - 44 min walk
- Galleria Plaza - 5 min walk
- Governor's Beach - 5 min walk
- The Strand Shopping Center - 6 min walk
- Cayman Crazy Golfing Mini Golf - 9 min walk
- Governors Square - 19 min walk
- National Gallery of the Cayman Islands - 20 min walk
- North Sound - 20 min walk
- North Sound Golf Course - 34 min walk
Getting around
- Owen Roberts Intl. Airport (GCM) - 11 min drive
At a glance
Hotel size
- This hotel has 52 rooms
Arriving/leaving
- Check-in time 4:00 PM-anytime
- Check-out time is noon
Restrictions related to your trip
- COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Special check-in instructions
Front desk staff will greet guests on arrival.
Required at check-in
- Credit card required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 21
Children
- No cribs (infant beds)
Pets
- Pets stay free
- Food and water bowls available
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free onsite self parking
- Free onsite valet parking
- Wheelchair-accessible parking on site
Other information
- Smoke-free property
In the hotel
Food and drink
- Cooked-to-order breakfast daily (surcharge)
- 2 restaurants
- 2 bars/lounges
- Coffee shop/café
- Snack bar/deli
- Beach bar
- Room service (during limited hours)
- Coffee/tea in a common area
- Water dispenser
Things to do
- Number of outdoor pools - 2
- Free pool cabanas
- 24-hour fitness facilities
- Pool sun loungers
- Pool umbrellas
Services
- 24-hour front desk
- Concierge services
- Tours/ticket assistance
- Dry cleaning/laundry service
- Free newspapers in lobby
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
Facilities
- Elevator
- ATM/banking
- Safe-deposit box at front desk
- Rooftop terrace
- Garden
- Picnic area
- Terrace
- Library
Accessibility
- Braille or raised signage
- Accessible bathroom
- In-room accessibility
- Roll-in shower
- Wheelchair accessible
- Wheelchair-accessible parking
- Wheelchair-accessible public bathroom
- Wheelchair-accessible concierge desk
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible registration desk
- Wheelchair-accessible pool
- Wheelchair-accessible meeting spaces/business centre
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Braille signage
- Raised toilet seat
- Low-height counters/sink
- Grab bar - near toilet
Languages Spoken
- English
- French
- Italian
- Latvian
- Russian
- Spanish
In the room
Home comforts
- Air conditioning
- Ceiling fan
- Minibar
- Coffee/tea maker
- Bathrobes
- Slippers
- Iron/ironing board
Sleep well
- Hypo-allergenic bedding available
- Pillow menu
- Down comforter
- Blackout drapes/curtains
- Soundproofed rooms
- Turndown service
- Premium bedding
- Pillowtop mattress
Things to enjoy
- In-room massage available
- Individually decorated
- Individually furnished
- Separate dining area
- Number of living rooms
- Separate sitting area
Freshen up
- Private bathroom
- Bathtub or shower
- Rainfall showerhead
- Designer toiletries
- Hair dryer
Be entertained
- 55-inch Smart TV
- Netflix
- Pay movies
- Premium TV channels
Stay connected
- Desk
- Free newspaper
- Free WiFi
- Free local calls
More
- Daily housekeeping
- In-room safe (laptop compatible)
- Connecting/adjoining rooms available
- Access via exterior corridors
Special features
Dining
Tillie's - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Resident's Lounge - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Resident's Lounge - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Small print
Also known as
- Beach Suites Resort Seven Mile Beach
- Beach Suites
- Palm Heights Resort
- Palm Heights Seven Mile Beach
- Palm Heights Resort Seven Mile Beach
- Beach Suites Resort
- Beach Suites Seven Mile Beach
Optional extras
Early check-in can be arranged for an extra charge (subject to availability, amount varies)
Late check-out can be arranged for an extra charge (subject to availability, amount varies)
Rollaway beds are available for USD 25 per day
Breakfast costs between USD 6.5 and USD 15 for adults, and USD 8 and USD 20 for children (approximately)
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Pool open 24-hours
Guests can rest easy knowing there's a fire extinguisher on site.This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Contactless check-in and contactless check-out are available.
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.
This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Mandatory fees
You’ll be asked to pay the following charges at check-in or check-out:
- Resort fee: USD 60 per accommodation, per night
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
FAQs
- Yes, Palm Heights does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property is closed from March 22 2020 to April 30 2021 (dates subject to change).
- This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
- Yes, there's free self and valet parking.
- Yes, there are 2 outdoor pools. Guests have 24-hour pool access.
- Yes, pets are welcome. Service animals are exempt from fees. Food and water bowls are available.
- You can check in from 4:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
- Yes, there are 2 onsite restaurants. Nearby restaurants include Blue Cilantro (4-min walk), Luca (5-min walk), and Agua Restaurant (5-min walk).
- Palm Heights has 2 outdoor pools, 2 bars, and a 24-hour fitness center, as well as a picnic area and a garden.
9.8.Exceptional.176 verified Hotels.com guest reviews
- 10.0.Exceptional
Palm Heights
Best spot on Seven Mile Beach! Beautiful boutique hotel. Service was amazing. Highly recommend. Will be back!
Kathleen, 3 night trip with friends, Mar 12, 2020
Verified Hotels.com guest review
- 10.0.Exceptional
Great property! Food at Tillie's was excellent. Staff was excellent. Location and Hotel were excellent. Hope to return
5 night family trip, Mar 10, 2020
Verified Expedia guest review
- 10.0.Exceptional
The property have been recently renovated, and is quite nice!! It is a boutique hotel with very nice touches in the rooms and property. The restaurant, Tillies, is also excellent. The staff are amazingly nice and attentive. We loved our stay at Palm Heights. It was the exact break that we needed!
4 night romance trip, Mar 9, 2020
Verified Expedia guest review
- 10.0.Exceptional
Beautiful hotel with exceptional service. Rooms were large/spacious and the view of the ocean was fantastic.
4 night family trip, Mar 7, 2020
Verified Orbitz guest review
- 10.0.Exceptional
Great boutique hotel experience in Grand Cayman. Staff and management were terrific.
4 night romance trip, Mar 6, 2020
Verified Expedia guest review
- 10.0.Exceptional
The staff was fantastic and so welcoming! The room was very stylish and comfortable. The beach was awesome and the restaurant was always delicious!
Mary, 5 night family trip, Mar 3, 2020
Verified Expedia guest review
- 10.0.Exceptional
The personalized service, friendly staff, deep attention to detail and eclectic design throughout the property stood out for me. The staff made us feel at home and special. This was one of the best hotel stays we have experienced.
Khushboo, 3 night romance trip, Mar 2, 2020
Verified Expedia guest review
- 10.0.Exceptional
Great hotel. Rooms were spacious (appeared to be refurbished one-bedroom condos), food was surprisingly good. Each day hotel provided "goodies" (chocolate chip cookies, beach bag, etc.) and the hotel had complimentary paddle boards / kayaks on the beach
Ron, 3 night romance trip, Mar 2, 2020
Verified Orbitz guest review
- 10.0.Exceptional
Excellent service by the entire staff. Each and every staff member goes above and beyond to ensure your comfort and requests are met. Rooms are big and very clean with all the amenities you would expect and high end toiletries. Bonus on the drip coffee and fresh milk. Pools and jacuzzi are pretty private. Beach is excellent and private as well with plenty of chairs and water activities if you want. Staff at the beach and bar are super! The cocktails are excellent and on our stay they passed out pizza on the beach which was a new concept/ launch. The property manager Mykel is excellent and outgoing. We got to know him and learned a lot. We dined at Tillies for breakfast and the ambiance on the beach is great. Service was slow but the coffee and ultimately breakfast was savory. Overall not a single improvement I can suggest! The resort is an excellent location close to camana bay and other restaurants and shops. I expect Palm Heights to be a premier destination in the years to come.
3 night romance trip, Feb 27, 2020
Verified Expedia guest review
- 10.0.Exceptional
Palm Heights hospitality
Amazing place and the people that work there make this place truly remarkable. The staff are friendly and very helpful.
Bonnie, 10 night trip, Feb 24, 2020
Verified Hotels.com guest review