I really liked this hotel. Our room on the first (Americans would say "second") floor (16) was spacious, clean, and comfortable. Even though it was hot outside, the room was comfortable without AC. The restaurant was wonderful, and we ate both lunch and dinner there mutliple times. You need to make reservations for dinner at the restaurant, which you can easily do through the hotel website. Most of the hotel and restaurant staff speak English and had patience with my German. The Steppach Mitte bus stop is about 100 yeards from the hotel. You can take the bus to streetcar stops. The closest streetcar stop is five minutes away by car "Augsburg West P&R" and is a "park and ride." A car is convenient but not necessary for most to stay here. Parking is an issue at the hotel, especially when the restaurant / beer garden is open. There is no elevator. We were initially given a room (31) on the second (Americans would say "third") floor that was small, hot, and dark, with small windows. The German word that came to my mind was "finster." We had to stay in that room one night while the hotel staff arranged for a different room the next day. (The hotel was full.) The staff did a great job switching our rooms. The neighborhood is worth exploring. Kobel Cross and Bismarck Tower--both on hills with spectacular views of Augsburg--are a mile or so away. I walked to each multiple times. I would be remiss if I failed to mention that the breakfasts were simply excellent.