Destination
Guests
All properties in Austin, Texas, United States of America

DoubleTree by Hilton Hotel Austin Northwest Arboretum

3-star hotel with outdoor pool, near The Domain

  • Free WiFi and free parking
From
Rs7,518

Image gallery

  • Lobby Lounge
  • Lobby Lounge
  • Pool
  • King, Junior Suite, 1 King Bed, Non Smoking - Living Area
  • Lobby Lounge
Lobby Lounge. Image 1 of 39.
1 / 39Lobby Lounge
8901 Business Park Dr, Austin, 78759, TX, United States of America
8.2.Very good.
  • I wish it had breakfast or free coffee

    Jun 12, 2021

  • Hotel is outdated but conveniently located about 10 minutes from the Domain and nearby…

    Jun 12, 2021

See all 474 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Convenient
Easy parking
Dining options
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 194 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free area shuttle

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

What’s around

  • Arboretum at Great Hills Mall - 21 min walk
  • Norris Conference Centers - 43 min walk
  • The Domain - 2.7 mi / 4.4 km
  • J. J. Pickle Research Campus - 2.4 mi / 3.9 km
  • Lake Austin - 5.6 mi / 8.9 km
  • St. David's North Austin Medical Center - 5.5 mi / 8.9 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room, 2 Double Beds, Non Smoking
  • King, Accessible, Bathtub
  • Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)
  • King, Junior Suite, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking

Location

8901 Business Park Dr, Austin, 78759, TX, United States of America
  • Arboretum at Great Hills Mall - 21 min walk
  • Norris Conference Centers - 43 min walk
  • The Domain - 2.7 mi / 4.4 km

What’s around

Landmarks

  • Arboretum at Great Hills Mall - 21 min walk
  • Norris Conference Centers - 43 min walk
  • The Domain - 2.7 mi / 4.4 km
  • J. J. Pickle Research Campus - 2.4 mi / 3.9 km
  • Lake Austin - 5.6 mi / 8.9 km
  • St. David's North Austin Medical Center - 5.5 mi / 8.9 km
  • University of Texas at Austin - 8.1 mi / 13 km
  • Texas State Capitol - 8.5 mi / 13.6 km
  • Sixth Street - 8.7 mi / 13.9 km
  • Lady Bird Lake - 8.8 mi / 14.1 km
  • Frank Erwin Center - 8.9 mi / 14.3 km

Getting around

  • Austin-Bergstrom International Airport (AUS) - 23 min drive
  • Austin Station - 11 min drive
  • Free area shuttle

At a glance

Hotel size

  • This hotel has 194 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast on weekdays (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • Outdoor pool
  • Fitness facilities
  • Golfing nearby

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 6600
  • Conference space size (meters) - 613

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1984
  • Elevator
  • ATM/banking

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Braille signage
  • Raised toilet seat
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer

Be entertained

  • TV
  • Pay movies
  • Premium TV channels

Stay connected

  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Overlook Restaurant - This lobby lounge specializes in American cuisine and serves breakfast, lunch, and dinner. Open daily.

Small print

Also known as

  • Holiday Inn Austin-NW Plaza/Arboretum Area
  • Holiday Inn Arboretum
  • DoubleTree by Hilton Hotel Austin Northwest Arboretum Hotel
  • DoubleTree by Hilton Hotel Austin Northwest Arboretum Austin
  • Holiday Inn Plaza/Arboretum
  • Holiday Inn Plaza/Arboretum Hotel
  • Holiday Inn Plaza/Arboretum Hotel Austin-NW Area
  • DoubleTree Hilton Hotel Austin Northwest Arboretum
  • DoubleTree Hilton Hotel Arboretum
  • DoubleTree Hilton Austin Northwest Arboretum
  • DoubleTree Hilton Arboretum
  • Holiday Inn Austin Nw Plaza/Arboretum Hotel Austin

Optional extras

Rollaway beds are available for USD 20 per day

Full breakfast is offered for an extra charge of USD 15.95 per person (approximately)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, DoubleTree by Hilton Hotel Austin Northwest Arboretum does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant that offers American cuisine. Nearby restaurants include Trudy's North Star (2 mi), Madras Pavilion (2 mi), and Corner Bakery (2.2 mi).
  • DoubleTree by Hilton Hotel Austin Northwest Arboretum has an outdoor pool and a fitness center.
8.2.Very good.
  • 6.0.Good

    The AC was broke in our room. We called the front desk, they did send someone up and said it was fixed...it was not fixed. Stuffy in our room all night. And there is no hot water...luke warm at best.

    Bethany, 1 night trip, May 30, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Baecation

    Very helpful staff and very nice and clean room

    Manuel, 2 night trip, May 29, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    I requested the highest view possible he purposely gave me the lowest (1st floor)the people behind us ended up with a second floor I asked him for a higher floor and he said that was all that’s available even though I booked days prior. I also did not request a handicap room which I ended up with the bathroom tiles were dirty and the bathroom countertop was dirty.The bar area was closed and the lights were off so no view whatsoever definitely not the pictures that we’re giving.

    Jonathan, 1 night business trip, Apr 17, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Horrible customer service

    We booked a king bed on line and had a confirmed reservation, arrived to them saying they had no king rooms, we ended up in a king room after a long conversation with no air conditioning, we’re treated horribly by Dustin, the opps manager made things ok by the end, we will not use a double tree Hilton again

    Alicia, 2 night trip, Apr 17, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Hotel was just a little more run down than I expected. Some lights in the room did not work. The AC did not work. Location was not ideal. I could hear the noise from the highway all night. Heard loud banging noise all night inside or upstairs. Overall was not a great experience

    Michelle, 1 night trip with friends, Apr 10, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great stay!!

    Great stay!! Convenient location and great price. Pillows were way too soft, but other than that, great stay!!

    Erika, 1 night family trip, Apr 8, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Underwhelming experience

    The hotel was “so-so”. It was older, which is okay, but the room which we were given was in the back corner of the hotel- not very inviting. The service was subpar. I requested items upon arrival and had to constantly ask, receiving my items an entire day later. It could have been better. I wouldn’t recommend this hotel to anyone to stay. Maybe if you want to hold a business meeting, but don’t stay for leisure.

    Keisha, 2 night trip, Mar 17, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great

    Wonderful stay, and friendly staff .

    Deeya, 3 night trip, Mar 12, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Nice interior in the hotel, rooms large and comfortable. Fairly quiet, must have decent insulation. Staff very friendly and helpful.

    3 night family trip, Mar 12, 2021

    Verified Expedia guest review

  • 6.0.Good

    The cleanly ness of the room. It was mint condition for sanitation

    1 night trip, Mar 7, 2021

    Verified Travelocity guest review

See all 474 reviews