Hilton Cincinnati Netherland Plaza

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Primary image
42-inch flat-screen TV with satellite channels, pay movies, MP3 dock
42-inch flat-screen TV with satellite channels, pay movies, MP3 dock
42-inch flat-screen TV with satellite channels, pay movies, MP3 dock
Premium bedding, pillowtop beds, in-room safe, desk

Overview of Hilton Cincinnati Netherland Plaza

Hilton Cincinnati Netherland Plaza

4.0 star property
4-star hotel with 2 restaurants, connected to a shopping center, near Fountain Square

7.8/10 Good

1,069 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
The price is Rs 172
Price available on 30/05/2022
Map
35 W 5th St, Cincinnati, OH, 45202
Main amenities
  • 561 smoke-free guestrooms
  • Housekeeping (on request)
  • 2 restaurants and bar/lounge
  • Breakfast available
  • 24-hour health club
  • Valet parking
  • Self parking
  • Room service
  • Business center
  • 24-hour front desk
  • Front desk safe
  • ATM/banking services
For families
  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Downtown Cincinnati
  • Fountain Square - 4 min walk
  • Duke Energy Convention Center - 6 min walk
  • Aronoff Center for the Arts - 7 min walk
  • Taft Theatre - 7 min walk
  • Great American Ball Park - 10 min walk
  • Heritage Bank Center - 12 min walk
  • Paul Brown Stadium - 14 min walk
  • Hard Rock Casino Cincinnati - 16 min walk
  • Cincinnati Music Hall - 16 min walk
  • TQL Stadium - 21 min walk

Getting around

  • Cincinnati, OH (LUK-Cincinnati Municipal - Lunken Field) - 10 min drive
  • Cincinnati-Northern Kentucky Int'l Airport (CVG) - 17 min drive
  • Hamilton, OH (HAO-Butler County Regional) - 33 min drive
  • Cincinnati Union Terminal - 4 min drive

About this property

Hilton Cincinnati Netherland Plaza

Hilton Cincinnati Netherland Plaza puts you in a great location, within just a 10-minute walk of Fountain Square and Duke Energy Convention Center. Guests can visit the 24-hour health club for a workout or grab a bite to eat at Orchids at Palm Court, one of 2 restaurants, which serves international cuisine and is open for dinner. Nice touches like MP3 docks, designer toiletries, and comfy beds with premium linens are offered up in all rooms at this upscale hotel. The helpful staff and central location get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 561 rooms
  • Arranged over 29 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - 1:00 AM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome
  • Up to 30 lbs

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Covered onsite self parking (USD 21.00 per night)
  • Covered onsite valet parking (USD 40.00 per day; includes in/out privileges)
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • 2 restaurants
  • Bar/lounge
  • Room service (limited hours)

Taking the kids

  • Children stay free

What to do

  • Fitness classes
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1931
  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour health club

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance

Languages spoken

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • MP3 docking station
  • 42-inch flat-screen TV
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi and wired Internet

Food and drink

  • Mini-fridge

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Dining

Orchids at Palm Court - This fine-dining restaurant specializes in international cuisine and serves dinner only. Reservations are required.
The Grille at Palm Court - This restaurant specializes in American cuisine and serves breakfast, brunch, and lunch. Reservations are required. Open daily.
The Bar at Palm Court - This cocktail bar serves dinner and light fare. Happy hour is offered. Open daily.

Awards and affiliations

The property is a member of Historic Hotels of America.

Fees & policies

Optional extras

  • Breakfast costs between USD 12.95 and USD 19.95 per person (approximately)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for USD 30.0 per night

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25.00 per pet, per day

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Covered self parking costs USD 21.00 per night
  • Covered valet parking costs USD 40.00 per day with in/out privileges
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Hilton Cincinnati Netherland Plaza
Hilton Netherland
Hilton Netherland Hotel
Hilton Netherland Hotel Cincinnati Plaza
Netherland Hilton
Cincinnati Hilton
Hilton Cincinnati Netherland Plaza Hotel Cincinnati
Hilton Cincinnati Netherland Plaza Ohio
Hilton Hotel Cincinnati
Hilton Netherland Plaza Hotel Cincinnati
Hilton Cincinnati Netherland Plaza Hotel
Hilton Netherland Plaza Hotel
Hilton Netherland Plaza
Hilton Cincinnati Netherland Plaza Hotel
Hilton Cincinnati Netherland Plaza Cincinnati
Hilton Cincinnati Netherland Plaza Hotel Cincinnati

Frequently asked questions

Overall score and ratings

7.8

Good

8.3/10

Cleanliness

8.3/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

4/10 Fair

Disappointed
Room was very dusty. Elevators were VERY SLOW. Only a couple were working. Light in closet didn't work. When we arrived there was no coffee or cups . Then in the morning realized there was no coffee basket, had to wait 45 minutes and call front desk again. And for the amount of money I paid for the room very disappointed
2-night trip
Verified Hotels.com guest review

6/10 Good

Casey, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

No bedding after 2 calls to desk
The hotel was very busy. Lots going on. We needed bedding for pull out bed as there was none. We called twice. I ended up sleeping on the sofa ( did not pull out) with towels as blankets. Needless to say it was a very uncomfortable night. Next morning I complained. They said they couldn’t do anything about it because I booked through Hotels.com.
Leesa, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Overpriced and old!
The check-in experience and friendliness of the staff was great. However, when we returned to the hotel at 1 a.m. there were about 30 people in line for the elevators. We waited approximately 15 minutes and still no available elevator so we took off to find the stairs. Nothing is clearly marked. We wandered through several banquet rooms and up some stairs until we found another bank of elevators that took us to our 11th floor room. Once there, we turned on the shower to find there was no hot water and the tub wouldn’t drain. The mattress was outdated and uncomfortable. Overall, it was more like a one star hotel room at a five star price.
Kelli, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brett, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Not like any other Hilton
There was no room service during my 3 day stay in a small room that I was paying $250 per night.
Valerie, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

I guess you can blame the pandemic
Alice waited on me at check in she was great . She was the best part of my stay. I was only there one night but no dining room no valet parking and there were pizza boxes sitting on the of the trash can in the hallway near the elevator from the time I got there till I left.
Ronald, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing place!
Clifford, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

We found it confusing to access the parking, mainly because the garage elevator is out of sight from the door, around the corner. The room was well appointed and clean.
1-night trip
Verified Hotels.com guest review

2/10 Poor

Dasmond, 1-night trip
Verified Hotels.com guest review