I know we stayed at this hotel out of season as our trip wasn't for a holiday but very disappointing as paying guests! On arrival in the middle of the night we were given a key to a room on the opposite side of the hotel, to get there and need to use phone torch to see where we were as no electricity on, staff followed after us using his own torch saying "wrong key", to be then given a key to the room next door with no electricity or water on, so then given a third key to a room opposite side of hotel again but a smaller room which only sleeps 2 people not 3 as we'd paid for. We stayed here for 9 days and had NO housekeeping whatsoever; no change of towels, bedding or cleaning of any type. The hotel itself is on the top of a VERY steep hill so no good whatsoever if you've problems with mobility with no restaurants in the immediate area and hotel restaurant closed it's a big hike to go out to eat. Some staff were lovely and couldn't fault them but others, as paying guests, we were more or else left isolated and to fend for ourselves. The hotels condition was poor, it looked beautiful in the photographs and the room layout and view was fantastic but cleanliness was appalling! Toilet was stained and disgusting, the net curtain was ripped, the balcony was constantly full of water and as said no housekeeping done throughout our stay. The reception area was leaking badly with rain. Avoid this place is you value cleanliness and don't like hiking. certainly wouldn't stay here again.