John Glenn Columbus Intl. Airport (CMH) - 10 min drive
Restaurants
Potbelly Sandwich Shop - 4 min walk
Parable Coffee - 4 min walk
Condado Tacos - 2 min walk
Hemingway's Coffee Nook - 3 min walk
4th & State - 3 min walk
About this property
The Plaza Hotel Columbus at Capital Square
When you stay at The Plaza Hotel Columbus at Capital Square, you'll be within a 15-minute walk of Greater Columbus Convention Center and COSI. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Plaza Restaurant, which serves American cuisine and is open for breakfast, lunch, and dinner. Other highlights include a bar/lounge and a garden.
Languages
English, Spanish
At a glance
Hotel size
403 rooms
Arranged over 22 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: midnight
Express check-in/out available
Minimum check-in age – 21
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (dogs and cats only, up to 23 kg per pet)*
Service animals welcome
Restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
Parking
Height restrictions apply for on-site parking
Off-site parking within 1001 ft (USD 17 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast each morning (surcharge)
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Traveling with children
Children stay free (see details)
Children's menu
Working away
24-hour business center
9 meeting rooms
Computer station
Conference center (16686 square feet of space)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 1984
ATM/banking
Safe-deposit box at front desk
Garden
Fireplace in lobby
Television in common areas
24-hour fitness center
Vegan dining options
Vegetarian dining options
Double-glazed windows
Comprehensive food waste policy
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed captioned TV
Lowered electrical outlets in bathroom
Lowered peephole/view port in door
Height-adjustable showerhead
Grab bar in bathtub
Transfer shower
Lever door handles
Room amenities
Be entertained
IPod docking station
LCD television
Cable TV channels
Pay movies
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Free crib/infant bed
Free rollaway/extra bed
Freshen up
Private bathroom
Shower/tub combination
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
Phone
Food and drink
Refrigerator (on request)
Microwave (on request)
More
Housekeeping (on request)
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
Special features
Dining
Plaza Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Starbucks - This coffee shop specializes in American cuisine and serves light fare only. Open daily.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately USD 15 to 25 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per pet, per stay
Parking
Parking is available nearby and costs USD 17 per day (1001 ft away)
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Sheraton Capitol
Sheraton Columbus Capitol Square
Sheraton Columbus Hotel Capitol Square
Sheraton Columbus Square
Sheraton Hotel Capitol
Sheraton Hotel Capitol Square
Sheraton Capitol Square
Sheraton Columbus Hotel at Capitol Square
The Plaza Hotel Columbus at Capital Square Hotel
The Plaza Hotel Columbus at Capital Square Columbus
The Plaza Hotel Columbus at Capital Square Hotel Columbus
Frequently asked questions
Does The Plaza Hotel Columbus at Capital Square offer free cancellation for a full refund?
Yes, The Plaza Hotel Columbus at Capital Square does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Plaza Hotel Columbus at Capital Square?
Yes, cats and dogs are welcome, with a maximum weight of 50 lbs per pet. There's a charge of USD 75 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
What are the check-in and check-out times at The Plaza Hotel Columbus at Capital Square?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.
Is there an onsite casino at The Plaza Hotel Columbus at Capital Square?
No, this hotel doesn't have a casino, but Hollywood Casino (11-min drive) and Scioto Downs (14-min drive) are both nearby.
What is there to do at The Plaza Hotel Columbus at Capital Square and nearby?
The Plaza Hotel Columbus at Capital Square has a 24-hour fitness center and a garden.
Are there restaurants at or near The Plaza Hotel Columbus at Capital Square?
Yes, Plaza Restaurant offers American cuisine.
What's the area around The Plaza Hotel Columbus at Capital Square like?
The Plaza Hotel Columbus at Capital Square is in Downtown Columbus, a short 14-minute walk from Greater Columbus Convention Center and 17 minutes' walk from Nationwide Arena.
The Plaza Hotel Columbus at Capital Square Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.2/10
Staff & service
7.2/10
Amenities
7.4/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
8/10 Very good
20 January 2025
Valerie
Valerie, 1-night trip
Verified Hotels.com guest review
8/10 Very good
12 January 2025
Would recommend and stay again
Great location, we had a beautiful view of the antheneum from our room. They allow dogs, which was very convenient for us with the park around the corner. Our only complaint is the sheets were not as soft as I'd like. Otherwise everything was great
Holly
Holly, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 December 2024
Kelly
Kelly, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 December 2024
Bradley
Bradley, 1-night trip
Verified Hotels.com guest review
8/10 Very good
14 December 2024
Shamika
Shamika, 1-night trip
Verified Hotels.com guest review
8/10 Very good
24 November 2024
Daniel
Daniel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 November 2024
Berthony
Berthony, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 November 2024
The property is an older hotel but clean and has everything you need in current amenities. We had issues with the air and toilet upon arrival, within minutes of my call maintenance came and fixed both issues, demonstrating how great the customer service is. I would stay here again in the future,
Jaime
Jaime, 1-night family trip
Verified Expedia guest review
4/10 Fair
3 November 2024
Parking isn’t great, overnight valet price of 40$, rooms are FILTHY, not up to marriott properties, hotel is beautiful though and is right in the middle of the city, walkable distance to a lot of properties.
Spencer
Spencer, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
31 October 2024
Pamala
Pamala, 1-night trip
Verified Expedia guest review
2/10 Poor
27 October 2024
Never again. Valet parking is an absolute joke. DO NOT let this hotel/Columbus Parking Management (their valet vendor) park your car. 50 minutes to retrieve car - again, almost AN HOUR to get car from parking garage around the block. Hotel Manager? Feckless. I’m sorry is all I and the other FIFTEEN guests waiting for our cats got. Oh and they forgot to give us our breakfast voucher at check in - so naturally we had to go retrieve one.
chris
chris, 1-night trip
Verified Expedia guest review
2/10 Poor
26 October 2024
Thomas
Thomas, 1-night trip
Verified Hotels.com guest review
8/10 Very good
26 October 2024
Shawna
Shawna, 3-night trip
Verified Expedia guest review
2/10 Poor
22 October 2024
Had no hot water during my entire stay.
Jean-Baptiste
Jean-Baptiste, 3-night trip
Verified Expedia guest review
8/10 Very good
21 October 2024
Amy
Amy, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
16 October 2024
Valentin
Valentin, 5-night trip
Verified Expedia guest review
10/10 Exceptional
12 October 2024
Honorio
Honorio, 1-night trip
Verified Hotels.com guest review
4/10 Fair
7 October 2024
Got stuck in the hotel room bathroom because the door was warped and gets stuck if you close it all the way. Valet took 45 minutes to get out car which really effing sucks when you're in for a wedding the night before and are super hungover. Also check the hotels website directly before using Expedia. It would have saved me $100 bucks for the exact same room. Thanks Expedia...😒
Bryan
Bryan, 1-night trip
Verified Expedia guest review
6/10 Good
6 October 2024
Had hire expectations for this hotel considering its cost per night and location. Staff was friendly and accommodating, they let us check in early which was great but the room was so outdated. Stains on the walls, patches on the walls, stains on the bed skirts. We lifted the mattresses up to make sure they were clean, which they were but in all my years of travel I’ve never felt like it was necessary to do something like that. Not impressed. Not a terrible experience but wouldn’t go back.
Marie
Marie, 1-night trip with friends
Verified Expedia guest review
6/10 Good
6 October 2024
John
John, 1-night trip
Verified Hotels.com guest review
6/10 Good
6 October 2024
We really enjoyed our stay, everything was great. The only problem we had was the parking wss terrible, if they had a better parking for their guest, that would be great.
Lawrence
Lawrence, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
5 October 2024
Douglas
Douglas, 4-night trip
Verified Hotels.com guest review
8/10 Very good
1 October 2024
Maria
Maria, 4-night trip
Verified Expedia guest review
2/10 Poor
28 September 2024
Security (not in uniform)attempted to access my room at 12:55am using a key card. They were stopped by the security latch. When I confronted them they claimed the room was supposed to be empty and asked my name. I refused to give it. I immediately called the front desk to express my concerns. They called security and he claimed the door was open (untrue). I told the front desk I felt unsafe and requested a call from management and provided my cell number at that time (which they already had but just in case). It’s been a week and no communication at all. No adjustment to my fees. Horrific customer service. If a single female is awakened by a staff member (again, not in uniform) and tells you that she feels unsafe you would think there would be some attempt to communicate with me. Ladies - do not stay there!
catherine
catherine, 2-night trip
Verified Expedia guest review
6/10 Good
28 September 2024
Proximity to event destination was excellent.
However, shower/tub didn't work. Summoned hotel engineer, never came to the room. Hotel staff was adequate.