Guests
All properties in Froidchapelle, Walloon Region, Belgium

Best Western Plus Golden Lakes Hotel

4-star hotel with spa, near Lac de l'Eau d'Heure

  • Free WiFi and free parking
From
Rs6,633

Image gallery

  • Standard Room, 1 King Bed, Non Smoking, Lake View - Guest Room
  • Standard Room, 1 King Bed, Non Smoking, Lake View - Guest Room
  • Pool
  • Indoor Pool
  • Standard Room, 1 King Bed, Non Smoking, Lake View - Guest Room
Standard Room, 1 King Bed, Non Smoking, Lake View - Guest Room. Image 1 of 105.
1 / 105Standard Room, 1 King Bed, Non Smoking, Lake View - Guest Room
Route de la Plate Taille, 51, Froidchapelle, 6440, Wallonia, Belgium
8.8.Fabulous.
  • Our experience at this brand new hotel was a very good one. From a very efficient and…

    Apr 1, 2021

  • Modern room, great setting

    Jul 30, 2020

See all 109 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Easy parking
Safe
Walkable
  • Free WiFi
  • Free parking
  • Pool
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 79 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant
  • Full-service spa
  • Indoor pool
  • Breakfast available

For families

  • Babysitting or childcare (surcharge)
  • Supervised childcare/activities (surcharge)
  • Sofa bed
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator

What’s around

  • Lac de l'Eau d'Heure - 6 min walk
  • Piscine Aquacentre - 13 min walk
  • Natura Parc l'Eau d'Heure - 15 min walk
  • Avesnois Regional Nature Park - 10.1 mi / 16.2 km
  • Aquascope - 10.7 mi / 17.2 km

Enter dates for 2 guests

Guests
  • Premium Room, 1 King Bed, Non Smoking, Kitchen (VIP Studio)
  • Comfort Room, 1 King Bed with Sofa bed, Non Smoking, Kitchen (with Sofabed)
  • Standard Room, 1 King Bed, Non Smoking, Kitchen (Studio)
  • Family Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)
  • Standard Room, 1 King Bed, Non Smoking
  • Standard Room, 2 Twin Beds, Non Smoking
  • Standard Apartment, Multiple Beds, Non Smoking, Kitchen (with Sofabed)
  • Standard Room, 1 King Bed, Non Smoking, Lake View
  • Standard Room, 2 Twin Beds, Non Smoking, Lake View
  • Comfort Studio, 1 King Bed with Sofa bed, Kitchenette, Lake View (with Sofabed)

Location

Route de la Plate Taille, 51, Froidchapelle, 6440, Wallonia, Belgium
  • Lac de l'Eau d'Heure - 6 min walk
  • Piscine Aquacentre - 13 min walk
  • Natura Parc l'Eau d'Heure - 15 min walk

What’s around

Landmarks

  • Lac de l'Eau d'Heure - 6 min walk
  • Piscine Aquacentre - 13 min walk
  • Natura Parc l'Eau d'Heure - 15 min walk
  • Avesnois Regional Nature Park - 10.1 mi / 16.2 km
  • Aquascope - 10.7 mi / 17.2 km

Getting around

  • Charleroi (CRL-Brussels South Charleroi) - 34 min drive
  • Walcourt Station - 13 min drive
  • Pry Station - 14 min drive
  • Berzee Station - 17 min drive

At a glance

Hotel size

  • This hotel has 79 rooms

Arriving/leaving

  • Check-in time 3:00 PM-10:00 PM
  • Check-out time is 11:00 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting/childcare*

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Supervised childcare/activities (surcharge)

Food and drink

  • Continental breakfast daily (surcharge)
  • Restaurant
  • 24-hour room service
  • Barbecue grills

Things to do

  • Indoor pool
  • Pool sun loungers
  • Full-service spa
  • Spa treatment room(s)
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby
  • Spa tub
  • Steam room
  • Sauna

Working away

  • Number of meeting rooms - 7
  • Conference space
  • Conference space size (feet) - 6458
  • Conference space size (meters) - 600
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Year Built - 2018
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible registration desk

Languages Spoken

  • Dutch
  • English
  • French

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Sofa bed

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • Smart TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave
  • Cookware, dishware, and utensils

More

  • Daily housekeeping

Special features

Spa

Spa Wellness has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

Dining

La Brasserie des Lacs - Overlooking the ocean and garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Recreation

On Site

  • Sauna
  • Spa tub
  • Steam room

Nearby

  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Small print

Also known as

  • Best Western Plus Golden Lakes Hotel Froidchapelle
  • Best Western Plus Golden Lakes Hotel Froidchapelle
  • Best Western Plus Golden Lakes Hotel Hotel Froidchapelle
  • Best Western Plus Golden Lakes Froidchapelle
  • Hotel Best Western Plus Golden Lakes Hotel Froidchapelle
  • Froidchapelle Best Western Plus Golden Lakes Hotel Hotel
  • Hotel Best Western Plus Golden Lakes Hotel
  • Best Western Plus Golden Lakes
  • Best Western Plus Golden Lakes
  • Best Western Plus Golden Lakes
  • Best Western Plus Golden Lakes Hotel Hotel

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Continental breakfast is offered for an extra charge of EUR 19 for adults and EUR 9.5 for children (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 15 per pet, per night

Policies

Guests under 16 years old are not allowed in the spa.

Guests can rest easy knowing there's a fire extinguisher on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: EUR 1 per person, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Best Western Plus Golden Lakes Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool.
  • Yes, pets are welcome. There's a charge of EUR 15 per pet, per night.
  • You can check in from 3:00 PM - 10:00 PM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
  • Yes, La Brasserie des Lacs offers international cuisine and garden views. Nearby restaurants include Iwago 66 (13-min walk), Boulangerie Chez Christophe (3.3 mi), and Au delà de nous (3.4 mi).
  • Have fun with nearby activities like boat tours, hiking, and kayaking. Indulge in a treatment at the spa and soothe your senses in the spa tub. Best Western Plus Golden Lakes Hotel also has an indoor pool, a sauna, and a steam room, as well as a picnic area and a garden.
8.8.Fabulous.
  • 10.0.Exceptional

    Great views, Amazing service!

    What an amazing stay! We stayed for two nights with three small children and had the best time! Everything is super clean and they have taken extra measures due to COVID to make sure we felt safe! Check in was easy and the front desk was very friendly and helpful! The rooms are beautiful and have amazing views of the lake! We dinned at their restaurant both nights and enjoyed the food and drinks! They were very accommodating to our small children too! I absolutely recommend staying here!

    Meaghan, 2 night family trip, Jul 1, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    We came to take my daughter to Couvin on. Santa train ride and little did I know about this hidden place. It’s in a great spot along the lake. The food at the restaurant is amazing and the rooms are very clean and beautiful. Will definitely come to this hotel in the summer time when traveling through Belgium!

    Laila, 1 night family trip, Dec 13, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The property is very nice, only difficult to find. Belgium road system not adequate. Restaurant very expensive but good.

    1 night romance trip, Sep 2, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    One night stay on way back from Spa. Hotel only recently built and everything feels fresh, new & modern. Lovely view over lake from room, which was very comfortable with superb bed and bathroom. The food in the restaurant was superb.

    1 night trip, Sep 2, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Lovely, quiet, location!

    Beautiful setting with lake views! Room was spacious and comfortable! Restaurant was great! Had dinner and breakfast! Very charming and relaxing! Great amenities. Staff professional and courteous. Thank you for a great stay!

    dennis, 1 night trip, Sep 1, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Nice hide away

    Amazing location beside a lake, but far from shops and city life

    Festus, 1 night family trip, Aug 5, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    No 121 was very spacious. However, the kitchenette was insufficiently equipped. More cutlery and crockery needed (and a toaster!). The sofa bed back kept dropping against the window frames. The bed and mattresses were superb.

    14 night romance trip, Aug 3, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful location

    Lovely lakeside views, friendly staff and luxurious room with aircon. Large comfortable bed, lots of pillows and a kettle with tea and coffee. Thoroughly enjoyed our overnight stay, wish we could have stayed longer.

    Joanna, 1 night business trip, Jul 28, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    fantastc new resort on the water great and nice people

    1 night family trip, Jun 19, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Bon séjour mis à part la météo.

    Eric, 3 night trip, Jul 10, 2021

    Verified Hotels.com guest review

See all 109 reviews