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Sunscape Akumal Beach Resorts & Spa - All Inclusive

Photo gallery for Sunscape Akumal Beach Resorts & Spa - All Inclusive

7 outdoor pools, pool umbrellas, sun loungers
On the beach, sun loungers, beach umbrellas, beach towels
On the beach, sun loungers, beach umbrellas, beach towels
7 outdoor pools, pool umbrellas, sun loungers
7 outdoor pools, pool umbrellas, sun loungers

Overview of Sunscape Akumal Beach Resorts & Spa - All Inclusive

Sunscape Akumal Beach Resorts & Spa - All Inclusive

4-star property
All-inclusive beachfront resort with free children's club, near Akumal Beach

6.8/10 Good

474 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Air conditioning
  • Bathtub
  • Bar
Map
Carr. Cancún - Tulum KM 252, Akumal, QROO, 77780

Room options

About this area

What's nearby

  • On the beach
  • Akumal Beach - 18 min walk
  • Xel-Há Park - 44 min walk
  • Dos Ojos Cenote - 109 min drive
  • Tulum National Park - 16 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 82 min drive
  • Cozumel Intl. Airport (CZM) - 27.3 miles/43.9 km

Restaurants

  • Portofino - 5 min drive
  • Cosme's Taqueria - 5 min drive
  • Tequilaville - 5 min drive
  • El Ultimo Maya - 6 min drive
  • El Ultima Maya - 6 min drive
Map

About this property

Sunscape Akumal Beach Resorts & Spa - All Inclusive

At Sunscape Akumal Beach Resorts & Spa - All Inclusive, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be just a 5-minute drive from Akumal Beach. 7 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in spa services. Dining choices include 6 restaurants and the 2 poolside bars are great places to grab a cold drink. Other highlights at this upscale resort include 8 bars/lounges, a free kid's club, and a children's pool. Fellow travelers like the helpful staff and beach location.

All-inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
On-site antigen/rapid COVID-19 testing is available for a USD 35 fee
This information is provided by our partners.

At a glance

Hotel size

  • 358 units

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 6 restaurants
  • 8 bars/lounges
  • 2 poolside bars
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Free supervised childcare/activities
  • Children's games
  • Toys

What to do

  • On the beach
  • Kayaking
  • Scuba diving
  • Snorkeling
  • Pool table

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Garden
  • Terrace
  • 7 outdoor pools
  • Spa services

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Low-height counter/sink
  • Grab bar near toilet

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk

More

  • Daily housekeeping
  • In-room safe

Special features

All-inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

On-site antigen/rapid COVID-19 testing is available for a USD 35 fee.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Sunscape Akumal Resorts & Spa
Sunscape Akumal Beach Resorts & Spa Hotel
Sunscape Akumal Beach Resorts & Spa Akumal
Sunscape Akumal Beach Resorts & Spa Hotel Akumal
Sunscape Akumal Beach Resorts Spa
Sunscape Akumal Beach Resorts Spa All Inclusive
Sunscape Akumal Beach Resorts Spa Optional All Inclusive
Sunscape Akumal Beach Resorts & Spa - All Inclusive Resort
Sunscape Akumal Beach Resorts & Spa - All Inclusive Akumal

Frequently asked questions

Does Sunscape Akumal Beach Resorts & Spa - All Inclusive offer free cancellation for a full refund?
Yes, Sunscape Akumal Beach Resorts & Spa - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sunscape Akumal Beach Resorts & Spa - All Inclusive?
As of 29 January 2023, prices found for a 1-night stay for 2 adults at Sunscape Akumal Beach Resorts & Spa - All Inclusive on 31 January 2023 start from ₹25,834, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sunscape Akumal Beach Resorts & Spa - All Inclusive?
This property confirms that onsite COVID-19 testing (Antigen/Rapid screening) is available for a fee. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Sunscape Akumal Beach Resorts & Spa - All Inclusive?
Yes, there are 7 outdoor pools and a children's pool.
Are pets allowed at Sunscape Akumal Beach Resorts & Spa - All Inclusive?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Sunscape Akumal Beach Resorts & Spa - All Inclusive?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Sunscape Akumal Beach Resorts & Spa - All Inclusive?
You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Sunscape Akumal Beach Resorts & Spa - All Inclusive and nearby?
Have fun with onsite activities like kayaking, snorkeling, and scuba diving. Enjoy a swim in one of the 7 outdoor swimming pools or use the resort's other amenities, which include 2 poolside bars and 8 bars. Sunscape Akumal Beach Resorts & Spa - All Inclusive also has spa services and a garden.
Are there restaurants at or near Sunscape Akumal Beach Resorts & Spa - All Inclusive?
Yes, there are 6 onsite restaurants. Nearby restaurants include Portofino (2.4 mi), Taverna Akumal (2.9 mi), and Turtle Bay Cafe & Bakery (2.9 mi).
What's the area around Sunscape Akumal Beach Resorts & Spa - All Inclusive like?
Sunscape Akumal Beach Resorts & Spa - All Inclusive is a short 18-minute walk from Akumal Beach and 18 minutes' walk from Riviera Maya Golf Club.

Reviews

6.8

Good

7.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.3/10

Eco-friendliness

Reviews

10/10 Exceptional

Brian, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great family stay
Nice overall. The rooms were a little older.
mathew, 7-night family trip
Verified Hotels.com guest review

6/10 Good

Christian, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Alejandra, 3-night trip
Verified Expedia guest review

6/10 Good

Karla, 4-night trip
Verified Expedia guest review

6/10 Good

The resort is outdated and needs to be renovated. Hospitality was not that great. Staff was not so helpful and was disorganized. Took forever to get a response from staff members that the only person who went out of their way to help me was the SOCIAL MEDIA agent Isabel.
Elizabeth, 3-night trip
Verified Expedia guest review

6/10 Good

The variety of restaurants was Amazing. The lack of available drinking water was concerning.
Anna, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Darrick, 4-night trip
Verified Expedia guest review

10/10 Exceptional

This property was beautiful, the pools had bars in them, there were activities every single day, there was a place to dance, many restaurants. For early in the day there was a kitchen near the pool which served quick meals. The cafe was open 24/7. The staff was incredibly friendly, sweet, and attentive. The bathrooms throughout all of Mexico were very clean and neat. The rooms were spacious and accomodating.
Leinier, 6-night romance trip
Verified Expedia guest review

8/10 Very good

It was a great stay for a few days. The staff were extremely nice. Only downside was the limited food options. Beach and pools stayed clean
Heather D, 3-night romance trip
Verified Expedia guest review