Commercial Road & Windsor Road, Rouse Hill, NSW, 2155
What's nearby
Rouse Hill Village Centre - 10 min walk
Rouse Hill House & Farm - 1 min drive
Norwest Business Park - 5 min drive
Hillsong Church - 7 min drive
Hawkesbury River - 13 min drive
Getting around
Sydney Airport (SYD) - 55 min drive
Schofields Station - 5 min drive
Sydney Schofields Station - 5 min drive
Vineyard Station - 7 min drive
Tallawong Station - 27 min walk
Restaurants
Oliver Brown - 9 min walk
McDonald's - 10 min walk
The Mean Fiddler - 3 min walk
Grand Lotus Chinese Restaurant - 9 min walk
Thai Splendid - 8 min walk
About this property
Mercure Sydney Rouse Hill
Enjoy your visit to Sydney with a stay at Mercure Sydney Rouse Hill. After splashing around at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge.
Languages
English
At a glance
Hotel size
78 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Special check-in instructions
The property charges 1.4 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Mobile payments, including Apple Pay, Android Pay, or Digital Wallet, are not accepted for payment or pre-authorizations. Guests must present a valid, physical debit or credit card at check-in with a matching photo ID.
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Traveling with children
Playground
Working away
3 meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Facilities
ATM/banking
Safe-deposit box at front desk
Fitness center
An outdoor pool
Vegan dining options
Vegetarian dining options
Locally-owned & organized tours & activities
Local artist showcase
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Raised toilet seat
Grab bar near toilet
Room amenities
Be entertained
49-inch LED TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Iron/ironing board
Window screens
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Electrical adapters/chargers
Food and drink
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Water-efficient showers only
Fees & policies
Refundable deposits
Deposit: AUD 100 per accommodation, per stay
A damage deposit of AUD 100 will be collected before check-in
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately AUD 29 for adults and AUD 29 for children
Early check-in can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 1.4 percent
Policies
Only registered guests are allowed in the guestrooms.
Onsite parties or group events are strictly prohibited.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This hotel accepts only chip-and-PIN credit cards for onsite payments.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Mercure Sydney Rouse Hill Hotel
Mercure Sydney Rouse Hill Rouse Hill
Mercure Sydney Rouse Hill Hotel Rouse Hill
Frequently asked questions
Does Mercure Sydney Rouse Hill offer free cancellation for a full refund?
Yes, Mercure Sydney Rouse Hill does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mercure Sydney Rouse Hill?
Yes, there's an outdoor pool.
Are pets allowed at Mercure Sydney Rouse Hill?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Mercure Sydney Rouse Hill?
Yes, there's free self parking.
What are the check-in and check-out times at Mercure Sydney Rouse Hill?
Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Contactless check-out is available.
What is there to do at Mercure Sydney Rouse Hill and nearby?
Mercure Sydney Rouse Hill has an outdoor pool and a fitness center.
Are there restaurants at or near Mercure Sydney Rouse Hill?
Yes, there's an onsite restaurant.
What's the area around Mercure Sydney Rouse Hill like?
Mercure Sydney Rouse Hill is in Rouse Hill, a short 10-minute walk from Rouse Hill Village Centre.
Mercure Sydney Rouse Hill Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
16 December 2024
Christmas deliveries
Excellent and quiet accommodation. Definitely recommend.
Patricia
Patricia, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 December 2024
Travis
Travis, 2-night trip
Verified Hotels.com guest review
8/10 Very good
8 December 2024
Michele
Michele, 1-night family trip
Verified Hotels.com guest review
6/10 Good
10 November 2024
Rudeness is never acceptable!
Appalling check in. Staff member was rude and officious towards my husband when he tried to check in on my behalf. Staff member ignored my husband's request not to ring me during a conference I was attending. If her actions are in line with hotel policy, then policy or at least its implementation, needs to be reviewed. Unfortunately this incident coloured our view of our two day stay.
Edwina
Edwina, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 September 2024
Hotel reception were lovely and accomodating
Brigette
Brigette, 1-night family trip
Verified Wotif guest review
6/10 Good
1 September 2024
Room was wonderful. Let down by car parking as it’s in the same complex as the Mean Fiddler so there was so much traffic and limited car spaces available even at 11pm. The noise also is a problem if your looking for a good nights sleep
Carol
Carol, 1-night family trip
Verified Lastminute guest review
10/10 Exceptional
29 August 2024
Brock Tysen
Brock Tysen, 3-night trip
Verified Expedia guest review
10/10 Exceptional
26 August 2024
Just the start.
Excellent stop for night. Great meal next door. Would recommend.
Patricia
Patricia, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 August 2024
Excellent room as always. Clean and well maintained.
Briony
Briony, 2-night business trip
Verified Expedia guest review
10/10 Exceptional
13 August 2024
Justin
Justin, 1-night trip
Verified Expedia guest review
10/10 Exceptional
8 August 2024
Great value , clean room.
Jamie
Jamie, 2-night romance trip
Verified Expedia guest review
8/10 Very good
1 August 2024
Difficult parking. Noisy when people in other rooms closing doors
Ian
Ian, 2-night romance trip
Verified Wotif guest review
10/10 Exceptional
22 July 2024
Genevieve
Genevieve, 3-night trip
Verified Expedia guest review
10/10 Exceptional
21 July 2024
John
John, 2-night trip
Verified Wotif guest review
10/10 Exceptional
18 July 2024
Matthew W
Matthew W, 1-night trip
Verified Wotif guest review
10/10 Exceptional
24 June 2024
Great facility, nice dining options. Close to shopping centre.
Auriel
Auriel, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
23 June 2024
Arron
Arron, 1-night trip
Verified Expedia guest review
10/10 Exceptional
16 June 2024
Auriel
Auriel, 2-night trip
Verified Expedia guest review
10/10 Exceptional
16 June 2024
Highly recommend.
Andrew
Andrew, 2-night trip
Verified Expedia guest review
10/10 Exceptional
19 May 2024
David
David, 1-night trip
Verified Wotif guest review
8/10 Very good
9 May 2024
Jamie
Jamie, 1-night trip
Verified Wotif guest review
10/10 Exceptional
26 April 2024
Great and clean
SANDEEP
SANDEEP, 1-night trip
Verified Expedia guest review
6/10 Good
14 April 2024
Alexis
Alexis, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
5 April 2024
Room was beautiful
Jessica
Jessica, 1-night trip
Verified Expedia guest review
2/10 Poor
1 April 2024
Things taken after our departure.
60$ for overnight parking but only 42$ if you just go across yourself. Still crazy expensive.
My partner left her kindle on the bed by mistake rang just after we left and it couldn’t be found.