We were disappointed when we checked in at 8:55pm and the pool closed at 9pm. Most hotels close at 10pm. My son was looking forward to the dip before bed but accepted that he could swim in the morning. More on the pool later.
Our real issues started immediately when we entered the room. There was a cockroach on the carpet, which I killed, and another in our garbage bucket. It must have fallen from the curtains. We checked out the bathroom and there was a dead cockroach in the middle of the floor. Fortunately, that was all of the cockroaches we saw during the stay.
In the morning, the cleaning staff tried to come into our room very early and before knocking. We were still in bed. Maybe they knocked lightly but we didn’t hear them and they didn’t wait for a response. Then they proceeded to check on us every 10 minutes until we left.
Lastly, my son was excited to get some pool time before we checked out. We went to the pool but the doors were still locked. I asked the lady at the front desk and she said the pool was closed because it’s raining. This is an INDOOR pool!!! I asked “You always close when it rains?” She responded “Yes”. Needless to say, my son was really upset. That was the cherry on top of a horrible stay.
There wasn’t a whole lot of breakfast items but was fine for a continental breakfast. Overall, I would never recommend this property to a friend.