I stayed at a hotel for two days. After checking out, I left my bag with the front desk. When I came back to pick it up, I asked if I could use the bathroom, but the staff (his name is dean ) informed me that they didn’t have a bathroom available for public use."
As a paying guest of the hotel, I found this response surprising and disappointing. Even though I had checked out, I believe guests should be accommodated with basic facilities, especially when they are still on the premises for a reasonable time, such as when picking up their belongings.