Axel Hotel San Sebastián - Adults Only

Photo gallery for Axel Hotel San Sebastián - Adults Only

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Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
Terrace/patio

Overview of Axel Hotel San Sebastián - Adults Only

Axel Hotel San Sebastián - Adults Only

4.0 star property
Adults-only hotel in San Sebastián Centro with bar/lounge and 24-hour fitness

8.4/10 Very good

202 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
Calle Amara 26, San Sebastián, 20006
Main amenities
  • Daily housekeeping
  • Near the beach
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Self parking
  • Seasonal outdoor pool
  • Bar/lounge
  • Coffee shop/cafe
  • Spa services
  • Terrace
For families
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains

Choose dates to view prices

About this area

What's nearby

  • In San Sebastián Centro

Getting around

  • San Sebastian (EAS) - 26 min drive
  • Biarritz (BIQ-Pays Basque) - 44 min drive
  • Bilbao Airport (BIO) - 64 min drive
  • San Sebastian Amara Station - 4 min walk
  • Donostia-San Sebastián Station - 12 min walk
  • San Sebastian (YJH-San Sebastian-Donostia Train Station) - 12 min walk

About this property

Axel Hotel San Sebastián - Adults Only

4-star hotel in the heart of San Sebastián Centro
You can look forward to a terrace, a coffee shop/cafe, and laundry facilities at Axel Hotel San Sebastián - Adults Only. For some rest and relaxation, visit the sauna or Turkish bath/hammam, and indulge in a body treatment, a deep-tissue massage, or a facial. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour gym.
Other perks at this hotel include:
  • A seasonal outdoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and a front desk safe
  • Luggage storage, a 24-hour front desk, and smoke-free premises
  • An elevator
  • Guest reviews say good things about the helpful staff and location
Room features
All guestrooms at Axel Hotel San Sebastián - Adults Only include thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with showers and bidets
  • Wardrobes/closets, heating, and daily housekeeping

Languages

English, French, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows industry cleaning and disinfection practices of SGS (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 100 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (18 years old and younger) not allowed

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 25 per day)
  • Onsite parking limited

Other information

  • Smoke-free property
  • Caters to adults only

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 7:00 AM–11:00 AM
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

What to do

  • Beach nearby

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • Seasonal outdoor pool
  • Spa services
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • In-room accessibility

Languages

  • English
  • French
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Minibar
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with Turkish bath/hammam.

Awards and affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.

Fees & policies

Refundable deposits

  • Deposit: EUR 150 per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 15 per person (approximately)

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
The following facilities are closed seasonally each year. They will be closed from January 1 to December 31:
  • Bar/Lounge
  • Dining venue
  • Swimming pool
The following facilities are closed on Monday:
  • Full-service spa

Parking

  • Self parking costs EUR 25 per day

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from June to September
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

This property affirms that it adheres to the cleaning and disinfection practices of SGS (3rd party expert - Global).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Axel Sebastian Sebastian
Axel Hotel San Sebastián Adults Only
Axel Hotel San Sebastián - Adults Only Hotel
Axel Hotel San Sebastián - Adults Only San Sebastián
Axel Hotel San Sebastián - Adults Only Hotel San Sebastián

Frequently asked questions

Does Axel Hotel San Sebastián - Adults Only offer free cancellation for a full refund?
Yes, Axel Hotel San Sebastián - Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Axel Hotel San Sebastián - Adults Only?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Axel Hotel San Sebastián - Adults Only?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Axel Hotel San Sebastián - Adults Only?
Sorry, pets aren't allowed.
Is parking offered on site at Axel Hotel San Sebastián - Adults Only?
Yes. Self parking costs EUR 25 per day. Parking spots may be limited.
What are the check-in and check-out times at Axel Hotel San Sebastián - Adults Only?
You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Axel Hotel San Sebastián - Adults Only?
No, this hotel doesn't have a casino, but Casino Kursaal (15-min walk) is nearby.
What is there to do at Axel Hotel San Sebastián - Adults Only and nearby?
Axel Hotel San Sebastián - Adults Only has a seasonal outdoor pool and a 24-hour fitness center, as well as a sauna.
Are there restaurants at or near Axel Hotel San Sebastián - Adults Only?
Yes. Nearby restaurants include Chutney gastrobar (5-min walk), Bar Alex (5-min walk), and La Madame (5-min walk).
What's the area around Axel Hotel San Sebastián - Adults Only like?
Axel Hotel San Sebastián - Adults Only is a short 4-minute walk from San Sebastian Amara Station and 9 minutes' walk from Concha Beach. Travelers say this hotel is in a good location.

Overall score and ratings

8.4

Very good

9.2/10

Cleanliness

8.6/10

Staff & service

7.9/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Exceptional

Martin, 1-night trip
Verified Hotels.com guest review

4/10 Fair

No value for money paid.
Weird shape room, not a proper writing desk or table and little to no closet space. I’m just one word charmless and uncomfortable room.
John, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

6/10 Good

Dissapointing
The rooms are not comfortable to use though they are modern and new
Erol, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nadia, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Elizabeth, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Needed a hotel for an event, simply wasn’t expecting it to be so lovely! Attentive staff, gorgeous facilities, incredibly clean room (fresh towels daily and sand magically removed after trips to the beach). Had a lovely stay and the hotel is definitely to credit.
Lisa Victoria, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Nick, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Great hotel lovely spa and pool brilliant location. Internet not the best and couldn’t park in the hotel. Otherwise excellent.
Brian, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Room was amazing with a really nice design. Great size balcony.
Vanessa, 2-night romance trip
Verified Expedia guest review