Hotel Puerta Calakmul

Photo gallery for Hotel Puerta Calakmul

Primary image
Outdoor pool, sun loungers
In-room safe, desk, laptop workspace, free WiFi
View from room
In-room safe, desk, laptop workspace, free WiFi

Overview of Hotel Puerta Calakmul

Hotel Puerta Calakmul

3.0 star property
3-star hotel in Calakmul with outdoor pool and restaurant

6.6/10 Good

15 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Restaurant
  • Bar
Map
Carretera Escarcega-Xpujil km 98, Calakmul, CAM, 24653
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Terrace
  • Garden
  • Communal living room
  • Laundry service
  • Concierge services
  • Luggage storage
  • Limited hour front desk
For families
  • Children stay free
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Dry cleaning/laundry service
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

Getting around

  • Campeche, Campeche (CPE-Ing. Alberto Acuna Ongay Intl.) - 96.9 miles/155.9 km

About this property

Hotel Puerta Calakmul

When visiting Calakmul, Hotel Puerta Calakmul is a great choice to consider. You can splash around at the outdoor pool, grab a bite to eat at the restaurant, or unwind with a drink at the bar/lounge. Other features include a terrace and a garden.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 16 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - 10:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 10:30 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, uncovered onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge

Traveling with children

  • Children stay free

Services

  • Front desk (limited hours)
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers

Facilities

  • Garden
  • Terrace
  • Communal living room
  • An outdoor pool

Accessibility

  • Upper floors accessible by stairs only
  • Stair-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Home comfort

  • Ceiling fan
  • Window screens

Sleep well

  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Local maps

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Puerta Calakmul Hotel
Hotel Puerta Calakmul Calakmul
Hotel Puerta Calakmul Hotel Calakmul

Frequently asked questions

Overall score and ratings

6.6

Good

8.4/10

Cleanliness

7.6/10

Staff & service

6.9/10

Amenities

7.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

4/10 Fair

Nice jungle setting they did not take credit cards and I have to do a special payment with PayPal which charged even more money in fees, it is not worth the cost per night over $180 us Dollars per night way over priced. Nice that they have a restaurant at the place and I will give it a 3 out of 5 stars for food
2-night trip with friends
Verified Expedia guest review

6/10 Good

The location is the only thing that really stands out, right at the entrance of the reserve. Staff is friendly but there not enough employees to run a property of that size. They only accept cash, which is annoying. Its expensive for the kind of service it is offering. But as there is no other option around.. it is what it is.
9-night romance trip
Verified Expedia guest review

2/10 Poor

It's not only in a very hidden location, and don't accept credit cards, also, the hotel lost my reservation and I found my self homeless at 8pm in a town without mobile signal or any telephone nearby. Very upset with Expedia and the hotel to allow this kind of situations.
2-night romance trip
Verified Expedia guest review

6/10 Good

Séjour d’une nuit en famille
En arrivant à l’hôtel, nous n’avions pas notre réservation. Je ne sais pas si cela est du a hôtel.com ou l’hôtelier. Mais c’est très pénible d’arriver après 5 heures de routes. L’hôtel sinon est très bien, le personnel ne parle pas très bien anglais (mais ça fait partit du charme des vacances). Pour la restauration du petit déjeuner, il faudrait juste un peu plus de rapidité.
ROMAIN, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Entrada a Calakmul
Excelente opción para ir a la zona arqueológica de Calakmul
ADOLFO R, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Maravillosa experiencia
Vale la pena vivir la experiencia de pasar al menos una noche en la selva: el ambiente y los sonidos son una experiencia única. La cabaña que nos tocó estaba muy agradable y cómoda, la atención excelente y es la mejor opción para hospedarte si vas a Calakmul por la comodidad y la cercanía.
Ivett, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

De los mejores hoteles ecológicos que me he quedado. Está enmedio de la selva, y perfectamente adecuado. Sin duda me volvería a quedar. La comida del restaurante es buena y los precios son justos. Lo único malo es que tienes que pagar en efectivo, no aceptan tarjetas.
2-night family trip
Verified Expedia guest review

8/10 Very good

El único problema que tuve es que la descripción dice que hay WiFi en el cuarto pero no hay, sólo en el restaurante y es muy lento. Por otro lado, estás enmedio de la selva, no debería importar el WiFi pero lamentablemente yo sí lo necesitaba por cuestiones de trabajo.
Gerardo, 1-night trip
Verified Hotels.com guest review

4/10 Fair

A água quente para banho é restrita e tem horários pre determinados pelo hotel que não são seguidos. Você chega cansado e precisa pedir para ligar água quente e ainda esperar esquentar. O café da manhã está incluído, porem com itens limitados em quantidade: você tem que escolher entre comer fruta ou tomar suco (não oferecem ambos).
3-night business trip
Verified Hotels.com guest review

8/10 Very good

Es un hotel de ecoturismo, son cabañas muy bien montadas entre la selva. No hay clima, sólo abanicos de techo que en nuestro caso estuvo bien pues no hacía calor. Nos gustó mucho vivir la experiencia.
1-night family trip
Verified Expedia guest review