When visiting Hay, Commercial Hay Hotel is a great choice to consider. Free perks include WiFi and self parking. Fellow travelers love the helpful staff.
Languages
Chinese (Mandarin), English, Hindi
At a glance
Hotel size
31 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Express check-in/out available
Minimum check-in age: 18
Check-out time is 10:00 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from 8:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered onsite self parking
Onsite parking includes off-street options
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Shared microwave
Shared refrigerator
Services
Front desk (limited hours)
Tour/ticket assistance
Laundry facilities
Facilities
Picnic area
Accessibility
Upper floors accessible by stairs only
Room amenities
Be entertained
Television
Home comfort
Air conditioning
Electric kettle
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi
Food and drink
Microwave
More
Daily housekeeping
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge of AUD 20
Policies
This property does not have elevators.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Also known as
Commercial Hay Hotel Hay
Commercial Hay Hotel Hotel
Commercial Hay Hotel Hotel Hay
Frequently asked questions
Are pets allowed at Commercial Hay Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Commercial Hay Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Commercial Hay Hotel?
Check-in start time: 2:00 PM; Check-in end time: 7:00 PM. Check-out time is 10:00 AM. Late check-out is available for a charge of AUD 20. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Commercial Hay Hotel and nearby?
Commercial Hay Hotel has a picnic area.
What's the area around Commercial Hay Hotel like?
Commercial Hay Hotel is a short 12-minute walk from Dunera Museum and 13 minutes' walk from Hay Heritage Walk.
Commercial Hay Hotel Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.2/10
Staff & service
7.6/10
Amenities
7.6/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
8/10 Very good
26 December 2024
It is what it is.
It was Christmas Day, so we didn’t see any staff. Collected our keys from a key safe. It was a comfortable bed and we slept well. Air con worked, thankfully. Wifi did not. Carpet wasn’t the cleanest, but the bed sheets were spotless and comfortable.
Giles
Giles, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 December 2024
Ernest
Ernest, 1-night trip
Verified Hotels.com guest review
8/10 Very good
15 December 2024
Robert
Robert, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
24 October 2024
Great Overnight stay
Staff are Pleasent
Clean tidy room
Comfortable bed and great shower hot water and pressure ,hair dryer in room
Car park full but out the front parking not an issue
Hotel is old but ideal for an overnight stay we will use this again
Ernest
Ernest, 1-night trip
Verified Hotels.com guest review
8/10 Very good
14 October 2024
Everything you need
Nothing fancy, but very comfortable, clean and tidy. At the price, excellent value.
Beth from hotel management was very obliging and helpful.
Thanks very much.
Umeshwara
Umeshwara, 1-night trip
Verified Hotels.com guest review
2/10 Poor
28 September 2024
Sabrina
Sabrina, 1-night trip
Verified Expedia guest review
4/10 Fair
25 September 2024
David
David, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 September 2024
Minor things, exhaust fan in the shower needs to be replaced. Toilet seat does not fit. Why 6 power points in the bathroom. Ceiling light bedroom not working. Overall we will stay there again.
David
David, 1-night family trip
Verified Wotif guest review
8/10 Very good
23 September 2024
Fantastic staff
Katie
Katie, 1-night trip
Verified Wotif guest review
6/10 Good
23 September 2024
Daniel
Daniel, 1-night trip
Verified Wotif guest review
10/10 Exceptional
21 September 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
6/10 Good
17 September 2024
Not adequate toilet paper , ran out
Room clean , hallways and walkways stained and dirty
Door to balcony had malfunctioning lock
No
On-site staff
Needed to make a booking change , was refused
David
David, 1-night trip
Verified Hotels.com guest review
8/10 Very good
14 September 2024
Good stay
Michael
Michael, 1-night trip
Verified Wotif guest review
10/10 Exceptional
12 September 2024
Great for overnight stop
Robyn
Robyn, 1-night romance trip
Verified Expedia guest review
2/10 Poor
30 August 2024
Rajesh
Rajesh, 1-night trip
Verified Wotif guest review
10/10 Exceptional
23 August 2024
Stuart
Stuart, 1-night trip
Verified Wotif guest review
4/10 Fair
21 August 2024
Jenny
Jenny, 1-night trip
Verified Expedia guest review
8/10 Very good
17 August 2024
Great accommodation at a great price. Breakfast also was had a great selection for all famiky members.
Janelle
Janelle, 1-night family trip
Verified Wotif guest review
10/10 Exceptional
9 August 2024
Unexpectedly better than average pub hotel : had balcony room that was comfortable and quiet.
In town which had good food options and Murrumbidgee running on its edge.
Robert
Robert, 1-night trip
Verified Wotif guest review
8/10 Very good
5 August 2024
Rooms were well set out for sleeping a family of 4. Clean and was able to do our own breakfast in the room
Janelle
Janelle, 1-night family trip
Verified Wotif guest review
6/10 Good
3 August 2024
The booking and late check in was easy. Good parking. The room was okay but one pillow had yellowing stains and the other had hair on the pillow case. One of the doona covers also wasn't thoroughly cleaned.
Cherie
Cherie, 1-night family trip
Verified Wotif guest review
10/10 Exceptional
31 July 2024
Cheryl
Cheryl, 1-night trip
Verified Hotels.com guest review
8/10 Very good
28 July 2024
Carpet could be replaced.
Wonderful shower, maybe needs a couple of safety hand rails. It’s very big and can be very slippery
Kevin Longstaff
Kevin Longstaff, 1-night trip
Verified Wotif guest review
10/10 Exceptional
15 July 2024
A beautiful building with some palatial rooms, opening onto a magnificent veranda from which to watch sunsets.
Pet friendly and breakfast is provided- a nice touch .
Plenty of parking and it possible to walk everywhere
Nelly
Nelly, 2-night romance trip
Verified Wotif guest review
10/10 Exceptional
13 July 2024
Stayed 1 night and comfortably ih the room
The door not good we struggled to open and close We have to lift the door to close it