Arboretum at Great Hills Mall - 20 min walk - 1.7 km
Q2 Stadium - 4 min drive - 3.4 km
J. J. Pickle Research Campus - 5 min drive - 4.2 km
St. David's North Austin Medical Center - 6 min drive - 6.0 km
University of Texas at Austin - 11 min drive - 14.1 km
Getting around
Austin-Bergstrom Intl. Airport (AUS) - 21 min drive
Austin Station - 12 min drive
Restaurants
Starbucks - 14 min walk
The Cheesecake Factory - 17 min walk
Panera Bread - 8 min walk
Dave & Buster's - 6 min walk
BJ's Restaurant & Brewhouse - 3 min drive
About this property
Embassy Suites by Hilton Austin Arboretum
At Embassy Suites by Hilton Austin Arboretum, you'll be within a 15-minute drive of University of Texas at Austin and Sixth Street. Guests can take a dip in the indoor pool or grab a bite to eat at DJs American Grill, which serves breakfast and dinner. A fitness center and a spa tub are offered, and in-room conveniences include sofa beds and refrigerators. The helpful staff and breakfast get great marks from fellow travelers.
Languages
English, Spanish
At a glance
Hotel size
150 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in/out available
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Guests will receive smart lock details
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 3 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite RV/bus/truck parking
Onsite self parking (USD 10 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
Other information
Designated smoking areas
Property amenities
Food and drink
Free on-the-go breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
Restaurant
Coffee/tea in a common area
Free daily reception
Room service (limited hours)
Traveling with children
Children stay free (see details)
Children's games
Art supplies
What to do
Hiking/biking trails nearby
Scooter/moped rentals nearby
Skydiving nearby
Working away
24-hour business center
5 meeting rooms
Computer station
Conference space (1959 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Wedding services
Beach towels
Pool loungers
Facilities
1 building/tower
Built in 1998
ATM/banking
Safe-deposit box at front desk
Television in common areas
Fitness center
An indoor pool
Spa tub
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Closed captioned TV
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
42-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Wet bar
Coffee/tea maker
Iron/ironing board
Sleep well
Down comforter
Double sofa bed
Premium bedding
Pillowtop mattress
What to enjoy
Separate living room
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
DJs American Grill - This restaurant serves breakfast and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
0.75 percent destination fee will be charged
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Parking
Self parking costs USD 10 per night with in/out privileges
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to midnight
Guests under 18 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Austin-Arboretum Embassy Suites
Embassy Suites Austin-Arboretum
Embassy Suites Hotel Austin-Arboretum
Arboretum Austin Embassy Suites
Austin Embassy Suites
Embassy Suites Austin
Embassy Suites Hotel Austin
Embassy Suites Austin-Arboretum Hotel
Embassy Suites Austin Arboretum
Embassy Suites by Hilton Austin Arboretum Hotel
Embassy Suites by Hilton Austin Arboretum Austin
Embassy Suites by Hilton Austin Arboretum Hotel Austin
Frequently asked questions
Does Embassy Suites by Hilton Austin Arboretum offer free cancellation for a full refund?
Yes, Embassy Suites by Hilton Austin Arboretum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Embassy Suites by Hilton Austin Arboretum?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to midnight.
Are pets allowed at Embassy Suites by Hilton Austin Arboretum?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Embassy Suites by Hilton Austin Arboretum?
Yes. Self parking costs USD 10 per night. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Embassy Suites by Hilton Austin Arboretum?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Embassy Suites by Hilton Austin Arboretum and nearby?
Have fun with nearby activities like hiking and skydiving. Additional recreation nearby includes spelunking. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. Embassy Suites by Hilton Austin Arboretum also has a fitness center.
Are there restaurants at or near Embassy Suites by Hilton Austin Arboretum?
Yes, there's an onsite restaurant, DJs American Grill.
What's the area around Embassy Suites by Hilton Austin Arboretum like?
Embassy Suites by Hilton Austin Arboretum is in Gateway, a short 20-minute walk from Arboretum at Great Hills Mall.
Embassy Suites by Hilton Austin Arboretum Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.2/10
Staff & service
7.4/10
Amenities
7.2/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
6/10 Good
7 November 2024
Benjamin
Benjamin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 November 2024
Charles
Charles, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 November 2024
Great place but need better pillows
Greatly enjoy the spaciousness of the hotel and rooms. Only problem was the qualifying the bed pillows. Each flattened to almost nothing to support your head. Even 2 did not provide support.
Johnnie
Johnnie, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 October 2024
Trevor
Trevor, 1-night trip
Verified Hotels.com guest review
8/10 Very good
30 October 2024
Amando
Amando, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 October 2024
Weekend Bliss
Love the area. Perfect getaway
Hugo
Hugo, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 October 2024
Corey
Corey, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
22 October 2024
Joe
Joe, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 October 2024
Dina
Dina, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 October 2024
Excellent
Loi
Loi, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
8 October 2024
Erica
Erica, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 September 2024
Ray
Ray, 2-night trip
Verified Hotels.com guest review
4/10 Fair
23 September 2024
Cynthia
Cynthia, 2-night business trip
Verified Hotels.com guest review
2/10 Poor
17 September 2024
The air condition broke and everyone left the hotel because it got extremely hot. The front desk staff was overwhelmed by the situation and didn’t really have a plan to help everybody.
Kristen
Kristen, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 September 2024
Samantha
Samantha, 3-night trip
Verified Hotels.com guest review
2/10 Poor
28 August 2024
Thinking about not coming back to this hotel again
Bed and sofa bed are very uncomfortable
JUAN ALBERTO
JUAN ALBERTO, 1-night family trip
Verified Hotels.com guest review
6/10 Good
28 August 2024
The booking from Hotels.com states free parking and we had to pay for parking. I would have stayed somewhere else where parking is free.
Verified traveller
3-night family trip
Verified Hotels.com guest review
8/10 Very good
26 August 2024
We were there for 3 days. The hotel was very nice. The staff very helpful. They brought up the blanket and pillows very quickly when we asked. The text to us everyday was a nice touch. Wish the happy hour snacks were a little classier than chips and crackers.
JoAnn
JoAnn, 2-night family trip
Verified Hotels.com guest review
6/10 Good
22 August 2024
We have stayed here many times over the last 5 years. The facilities have really deteriorated with no signs of repair.
Susana
Susana, 1-night romance trip
Verified Expedia guest review
8/10 Very good
21 August 2024
Feels like home
DAnn
DAnn, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
20 August 2024
Ne'Cole
Ne'Cole, 1-night trip
Verified Expedia guest review
10/10 Exceptional
17 August 2024
Gloria
Gloria, 3-night business trip
Verified Hotels.com guest review
6/10 Good
16 August 2024
Ok experience but not up to Embassy standards.
Staff are welcoming and helpful. But this Embassy is not keeping up with ALL THE OTHER Embassy Suites. Pool area is awful - ceiling is dripping some kind of water into the pool and hot tub. The water is green. Breakfast is really weak. Hot food is only ordered by counter so you no longer see what is available. Have to keep asking for more bacon or hashbrowns which is inconvenient. Orange juice is super diluted - more like just water. We had two room 321 and 322. They were aged but clean. Beds were nice. The rooms were didn’t cool down enough to our liking but it was 103 for the highs outside. For the price that we paid - we should have chosen one of the other Embassy Suites or the Drury Plaza which is comparable. Good luck.
STEVE
STEVE, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 August 2024
The only thing that I did not like is the 15.00 for self parking!!