When you stay at Holiday Inn Chester - South, an IHG Hotel, you'll be within a 10-minute drive of Chester City Walls and Chester Zoo. Guests indulge in facials, then grab a bite to eat at the restaurant. An indoor pool, a bar/lounge, and a health club are other features. Fellow travelers say great things about the helpful staff.
Languages
Bulgarian, English, Polish, Slovenian, Thai
At a glance
Hotel size
143 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 16
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 16
Pets
Pets allowed (dogs only, 2 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls available
Internet
WiFi and wired internet access in public areas*
WiFi and wired internet access in rooms*
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
English breakfast (surcharge) each morning 6:00 AM–10:00 AM
Restaurant
Bar/lounge
24-hour room service
Snack bar/deli
Working away
24-hour business center
Meeting rooms
Conference space (140 square feet)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
ATM/banking
Garden
Terrace
Health club
An indoor pool
Sauna
Steam room
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Room amenities
Be entertained
Flat-screen television
Premium satellite channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Electric kettle
Sleep well
Pillow menu
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
WiFi and wired internet for a surcharge
Phone
More
Daily housekeeping
Connecting/adjoining rooms available
Special features
Dining
Junction Restaurant - Onsite restaurant.
Fees & policies
Optional extras
WiFi is available in guestrooms for GBP 16 per 24-hour period (rates may vary)
WiFi is available in public areas for GBP 16 per 24-hour period (rates may vary)
Wired internet access is available in guestrooms for GBP 16 per 24-hour period (rates may vary)
Wired internet access is available in public areas for GBP 16 per 24-hour period (rates may vary)
English breakfast is offered for an extra charge of approximately GBP 16.95 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 10 per pet, per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Chester South Holiday Inn
Holiday Inn Chester South
Holiday Inn Hotel Chester South
Chester Holiday Inn
Holiday Inn Chester South Hotel Chester
Holiday Inn Chester South Hotel
Holiday Chester South
Holiday Inn Chester South
Holiday Chester South, An Ihg
Holiday Inn Chester South an IHG Hotel
Holiday Inn Chester - South, an IHG Hotel Hotel
Holiday Inn Chester - South, an IHG Hotel Chester
Holiday Inn Chester - South, an IHG Hotel Hotel Chester
Frequently asked questions
Does Holiday Inn Chester - South, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Chester - South, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Chester - South, an IHG Hotel?
Yes, there's an indoor pool.
Are pets allowed at Holiday Inn Chester - South, an IHG Hotel?
Yes, dogs are welcome, with a limit of 2 total. There's a charge of GBP 10 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Holiday Inn Chester - South, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Chester - South, an IHG Hotel?
You can check in starting at 3:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Holiday Inn Chester - South, an IHG Hotel and nearby?
Holiday Inn Chester - South, an IHG Hotel has an indoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Holiday Inn Chester - South, an IHG Hotel?
Yes, Junction Restaurant offers international cuisine.
What's the area around Holiday Inn Chester - South, an IHG Hotel like?
Holiday Inn Chester - South, an IHG Hotel puts you in the heart of Chester. Popular attractions include Chester City Walls, which is 6 minutes away by car.
Holiday Inn Chester - South, an IHG Hotel Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.6/10
Staff & service
7.4/10
Amenities
7.4/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
8/10 Very good
13 November 2024
Thomas
Thomas, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 November 2024
Paul
Paul, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 October 2024
Kimberley
Kimberley, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
16 October 2024
Mark
Mark, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 October 2024
Great location
Great location for heading into Chester. Hotel a little dated but facilities and staff were great.
Alison
Alison, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 October 2024
Hannah
Hannah, 3-night trip
Verified Hotels.com guest review
6/10 Good
6 October 2024
Last minute stay
Booked a premier room yet no different to a standard so unsure if we actually got a premier room or not. Wasn’t the cleanest of rooms dust on lamps etc. breakfast was great and staff friendly.
Janet
Janet, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 October 2024
Good value stay.
Nice location just off A55 at Chester close to park and ride. Hotel is perhaps looking a little tired but has all you need for a short stay.Polite helpful staff, on site leisure club, tea and coffee. Good breakfast oncluded in our purchase, no issues eorth complaining about, good value.
Andrew
Andrew, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 October 2024
Brilliant hotel for the price - staff great, breakfast tasty and plentiful. Wouldn’t hesitate to stay again if in the area
Roger
Roger, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
5 October 2024
Emily
Emily, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 October 2024
Darren
Darren, 1-night trip
Verified Hotels.com guest review
8/10 Very good
29 September 2024
Good reasonable priced hotel
Whilst it’s an older building, the reception area and rooms have been renovated and feel welcoming and comfortable. The leisure facilities need work though, changing rooms and showers are fine but pool area and jacuzzi pretty tired looking though warm and enjoyable just don’t look up at paint falling off the roof and the rusting rails.
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
27 September 2024
Really clean and comfortable rooms. Outside of building very dated but inside was lovely.
James
James, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
22 September 2024
Helen
Helen, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
20 September 2024
Anthony
Anthony, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 September 2024
Andy.
Andy., 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
9 September 2024
Victoria
Victoria, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 September 2024
Non
Non, 1-night trip
Verified Hotels.com guest review
4/10 Fair
7 September 2024
Nobody Cares
The hotel is falling apart and nobody seems to care.
Tha air conditioning in our room didn’t work and it was a waste of time reporting it as nobody cared.
The phones didn’t work but reporting it was a a waste of time as nobody cared.
There didn’t seem to be a Manager of the hotel and staff seemed to be all casual employees who didn’t care.
Property badly needs renovation. Roof leaks, paint peeling off the doors.
Restaurant service takes over an hour for a meal to arrive.
Not worthy of the Holiday Inn name.
Peter
Peter, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 August 2024
Ian
Ian, 1-night trip
Verified Hotels.com guest review
8/10 Very good
17 August 2024
Air conditioning did not work so was moved in to another staight away was very happy quick to resolve problem.
Nichola
Nichola, 5-night trip
Verified Expedia guest review
10/10 Exceptional
16 August 2024
Denise
Denise, 1-night trip
Verified Hotels.com guest review
6/10 Good
15 August 2024
Overall not bad , however the whole hotel smelled pretty unpleasant.
I found that my bathroom could have been a little bit more cleaner (smelled bad also) so it wasn’t a nicest.
Aircon wasn’t working at all and I’m guessing the whole system was broken, when I looked out my window every single room had theirs open as well.
Laszlo
Laszlo, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
14 August 2024
The staff make this hotel
The hotel itself was fine, problems at check in were unfortunate and the staff were wonderful, IT issues can happen anywhere. The room was a good size and other than ring marks in the bathroom it seemed clean.
Evening meal was fine, and breakfast was good, i do prefer a buffet breakfast and this one didn't disappoint. Overall a good stay