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All properties in Glen Allen, Virginia, United States of America
1 room, 2 adults

Homewood Suites by Hilton Richmond-West End/Innsbrook, Glen Allen, United States of America

3-star3 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Microwave
  • Sofa bed
  • Dry cleaning/laundry service
4100 Innslake Drive, Glen Allen, VA, 23060, United States of America

Suburban Glen Allen hotel with 24-hour fitness
  • Free buffet breakfast, free WiFi in lobby, and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Microwave
    • Sofa bed
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • The front staff were very welcoming and friendly upon arrival. I’ve stayed in many hotels…Sep 6, 2020
  • The hotel staff all were very nice and accommodating. During the second night the power…Jul 21, 2020

Homewood Suites by Hilton Richmond-West End/Innsbrook, Glen Allen, United States of America

from Rs7,430
  • Suite, 1 King Bed
  • 2 bedroom Suite King 2 double nonsmoking
  • Suite, 2 Double Beds
  • Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)
  • Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)
  • Suite, Accessible, Non Smoking
  • Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)
  • Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)
  • Suite, 1 King Bed

What’s around Homewood Suites by Hilton Richmond-West End/Innsbrook, Glen Allen, United States of America

Landmarks

  • In Innsbrook
  • Children's Museum of Richmond - 28 min walk
  • Short Pump Town Center - 2.6 mi / 4.1 km
  • University of Richmond - 8.7 mi / 14 km
  • Regency Square Mall - 4.3 mi / 6.9 km
  • Henrico Doctors' Hospital - 5.1 mi / 8.3 km
  • Belmont Golf Course - 8.1 mi / 13 km
  • Markel Building - 8.3 mi / 13.4 km

Getting around

  • Richmond Intl. Airport (RIC) - 28 min drive
  • Richmond Staples Mill Road Station - 15 min drive
  • Richmond Main Street Station - 18 min drive
  • Ashland Station - 23 min drive
  • Free area shuttle

At a glance

Key facts

Hotel size

  • This hotel has 123 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-11:00 PM
  • Check-out time is noon
  • Express check-out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Transport

Parking

  • Free self parking on site

Offsite

  • Free area shuttle within 5 mi

Payment types at the property

  • Cash

Other information

  • No alcohol allowed onsite
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Free reception
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Outdoor seasonal pool
  • 24-hour fitness facilities
Working away
  • 24-hour business center
  • Number of meeting rooms - 3
  • Conference space size (feet) - 768
  • Conference space size (meters) - 69
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1998
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Sofa bed
  • Sofa bed size unspecified
  • Premium bedding
Things to enjoy
  • Separate dining area
  • Number of living rooms 1
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 47-inch LCD TV
  • Premium TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free weekday newspaper
  • Phone
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
More
  • Daily housekeeping

Homewood Suites by Hilton Richmond-West End/Innsbrook, Glen Allen, United States of America’s small print

Also known as

  • Homewood Suites Hilton Richmond-West End/Innsbrook Glen Allen
  • Homewood Suites by Hilton Richmond-West End/Innsbrook Glen Allen
  • Homewood Suites Hilton Richmond-West End/Innsbrook Aparthotel
  • Homewood Suites Hilton Richmond-West End/Innsbrook
  • Homewood Suites by Hilton Richmond West End/Innsbrook
  • wood Suites Hilton RichmondWe
  • Homewood Suites by Hilton Richmond West End/Innsbrook
  • Homewood Suites by Hilton Richmond-West End/Innsbrook Hotel

Policies

  • The seasonal pool is open from June to September.
  • Pool access available from 8:00 AM to 10 PM.
  • Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

    Guests under 18 years old are not allowed in the fitness facility.

    Onsite parties or group events are strictly prohibited.

    Long-term renters welcome.

    Guests can rest easy knowing there's a smoke detector on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available for breakfast.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

    The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Homewood Suites by Hilton Richmond-West End/Innsbrook, Glen Allen, United States of America

    • Does Homewood Suites by Hilton Richmond-West End/Innsbrook offer free cancellation for a full refund?
      Yes, Homewood Suites by Hilton Richmond-West End/Innsbrook does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Homewood Suites by Hilton Richmond-West End/Innsbrook?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Homewood Suites by Hilton Richmond-West End/Innsbrook?
      Yes, there's free self parking.
    • Is there a pool at Homewood Suites by Hilton Richmond-West End/Innsbrook?
      Yes, there's a seasonal outdoor pool. Guests have pool access from 8:00 AM to 10 PM.
    • Are pets allowed at Homewood Suites by Hilton Richmond-West End/Innsbrook?
      Sorry, pets aren't allowed.
    • What are the check-in and check-out times at Homewood Suites by Hilton Richmond-West End/Innsbrook?
      You can check in from 3 PM to 11:00 PM. Check-out time is noon.
    • Are there restaurants at or near Homewood Suites by Hilton Richmond-West End/Innsbrook?
      Yes. Nearby restaurants include Silver Diner (5-min walk), Mama Cucina (7-min walk), and Thai Flavor (9-min walk).

    Recent reviews

    Very good 8.0 From 146 reviews

    Good 6.0
    Could have been better
    The Hotel was run down compared to most Homewood Suites. The cleanliness could have been better. There were smudges and what looked like dish soap all over the appliances and cabinets in the kitchen. The front desk person was very accommodating. The bathroom was not as clean as it could be. I saw several pieces of hair in the bathroom tub and floor.
    Keith, us1 night business trip
    Good 6.0
    Disappointing property.
    Had to wait at front desk for awhile for someone to appear - several times said, "HELLO????" but no answer. The room was in poor condition - closet door off the track and unable to be opened, kitchen drawer hits dishwasher, bathroom door scrapes on rise in tile floor. Breakfast was good and staff was friendly Other Homewood Suites we have stayed were far superior to this one
    Susan, us2 night family trip
    Exceptional 10.0
    I'll be back
    Great stay, wonderful staff. The nightly dinner was a pleasant surprise.
    Bruce, us5 night business trip
    Exceptional 10.0
    Friendly staff
    Great staff, clean rooms, good breakfast. The only negatives were very loud a/c unit in room and the communal area for breakfast was quite cold.
    jennifer, ie5 night family trip
    Exceptional 10.0
    Would recommend 100x
    Amazing. Couldn’t have asked for a better place, home away from home ❤️
    Kimberly, us1 night trip with friends
    Fair 4.0
    Disappointed stay At Hilton Property.
    This was a sad stay. At first we thought it was OK but not what we expect of Hilton standards. At night we had uninvited company-Roaches. Then the second day we were out all day and coming back at night we could not get in the room. We were apparently checked out by mistake and then the front desk lady could not issue a new key cards and had to ask a maintenance guy she called to take some towels to a room.An hour later we got in our room and my wife was irate because the room has not been service and saw a dead roach in the tub. She called the front desk for new towels and was told no one is available to bring us the towels my wife went down to get it.Then to my dismay, check my card online and was charged additional night, the front desk lady must have really screwed up the situation. Why put an inexperienced front desk person at night by herself without help is really a set up for BIG failure. I felt sorry for that lady.
    Genesis, us1 night trip
    Very good 8.0
    A good value
    Nice hotel. Impressive breakfast
    Mary, us1 night trip
    Exceptional 10.0
    Home wood Suites Stay
    My family had a great time. Hotel was clean, service was great. My only issue was some weird smell...don’t know what that was. But everything else was great.
    Jeremiah, us1 night family trip
    Poor 2.0
    Rooms smelled moldy, toilet did not work they switched my room but still got another moldy smelly room.
    us1 night family trip
    Very good 8.0
    They were very welcoming
    Raevon, us2 night family trip

    Homewood Suites by Hilton Richmond-West End/Innsbrook, Glen Allen, United States of America

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