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SilverOaks Resort Heritage

Propiedad de 3.0 estrellas
Hotel para familias con piscina al aire libre, cerca de Polynesian Spa

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tus meses actuales son December 2024 y January 2025.
diciembre de 2024
enero de 2025

Galería de fotos de SilverOaks Resort Heritage

Exterior
Alberca al aire libre
Alberca al aire libre
Servicio a la habitación
Televisión y reproductor de DVD

Opiniones

5.8 de 10,

Servicios principales

  • Bar
  • Spa
  • Alberca
  • Acepta mascotas
  • Lavandería
  • Aire acondicionado
Servicios principales
  • Servicio de limpieza diario
  • Restaurantes y bar o lounge
  • Alberca al aire libre
  • Desayuno disponible
  • Wifi en el lobby
  • Cancha de tenis al aire libre
  • Chapoteadero
  • Tina de hidromasaje
  • Servicio a la habitación
  • Servicios de spa
  • Servicio de cuidado de niños
  • Jardín
Para familias
  • Cunas gratuitas
  • Servicio de cuidado de niños (con cargo)
  • Chapoteadero
  • Área de juegos infantiles
  • Microondas
  • Baño privado

Opciones de habitación

Filtros disponibles para las habitaciones
Mostrando 5 de 5 habitaciones

Abrir todas las fotos de Suite, 2 habitaciones

Televisión y reproductor de DVD

Suite, 2 habitaciones

Aspectos destacados

Aire acondicionado con control
Cunas gratis
Cocina
Refrigerador
Televisión
Ventilador de techo
Cortinas blackout
2 habitaciones
  • 1076 pies cuadrados
  • 6 personas
  • 2 sofás cama dobles o 1 cama Queen size y 2 camas individuales

Abrir todas las fotos de Estudio, hidromasaje

Terraza o patio

Estudio, hidromasaje

Aspectos destacados

Aire acondicionado con control
Cunas gratis
Refrigerador
Televisión
Ventilador de techo
Cortinas blackout
Baño privado
Secador de pelo
  • 431 pies cuadrados
  • 3 personas
  • 1 cama doble o 2 camas individuales

Abrir todas las fotos de Habitación estándar, 1 habitación, hidromasaje

Terraza o patio

Habitación estándar, 1 habitación, hidromasaje

Aspectos destacados

Aire acondicionado con control
Cunas gratis
Cocina
Refrigerador
Televisión
Ventilador de techo
Cortinas blackout
Baño privado
  • 344 pies cuadrados
  • 4 personas
  • 1 cama doble y 2 camas individuales

Abrir todas las fotos de Estudio

Escritorio, cortinas blackout y tabla de planchar con plancha

Estudio

Aspectos destacados

Aire acondicionado con control
Cunas gratis
Refrigerador
Televisión
Ventilador de techo
Cortinas blackout
Baño privado
Secador de pelo
  • 344 pies cuadrados
  • 3 personas
  • 1 cama Queen size o 1 cama individual

Abrir todas las fotos de Suite, 1 habitación

Televisión y reproductor de DVD

Suite, 1 habitación

Aspectos destacados

Aire acondicionado con control
Cunas gratis
Cocina
Refrigerador
Televisión
Ventilador de techo
Cortinas blackout
Baño privado
  • 861 pies cuadrados
  • 4 personas
  • 1 cama Queen size, 2 camas individuales y 1 sofá cama doble

Propiedades similares

Patio

Regal Palms Resort

Alberca
Estacionamiento gratis
Wifi gratis
Aire acondicionado
9.4 de 10, Excepcional, (910)
El precio actual es de $154
impuestos y cargos incluidos
$132 por noche
2 dic - 3 dic
Regal Palms Resort
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Información de la zona

Sección del mapa
349 Fenton St, Rotorua, 3201

Qué hay cerca

  • Villa turística Whakarewarewa: The Living Maori Village - A 10 min a pie - 0.9 km
  • Redwoods Whakarewarewa Forest (parque natural) - A 16 min a pie - 1.4 km
  • Te Puia New Zealand Maori Arts and Crafts Institute - A 19 min a pie - 1.7 km
  • Centro comercial Rotorua Central - A 2 min en auto - 1.9 km
  • Polynesian Spa - A 3 min en auto - 2.5 km

Medios de transporte

  • A. Regional de Rotorua (ROT) a 10 minutos en auto

Restaurantes

  • ‪Ciabatta Bakery - ‬A 17 min a pie
  • ‪McDonald's - ‬A 2 min en auto
  • ‪Shadehouse Cafe - ‬A 18 min a pie
  • ‪Pantry D'or - ‬A 11 min a pie
  • ‪Scope Cafe Rotorua - ‬A 2 min en auto

Información de la propiedad

SilverOaks Resort Heritage

SilverOaks Resort Heritage se encuentra a tan solo 10 minutos en auto de Polynesian Spa y de Skyline Rotorua (teleférico). Prepárate para relajarte en el spa con servicios de spa. Además, recomendamos visitar el restaurante para comer algo rico. Este lugar tiene una piscina al aire libre y un bar, y las habitaciones cuentan con detalles como refrigeradores y microondas.

Datos generales

Tamaño del hotel

  • 41 habitaciones
  • Cuenta con 2 pisos

Check-in/check-out

  • Horario de check-in: 14:00-22:00
  • Check-in/out exprés disponible
  • Edad mínima para hacer el check-in: 18
  • Check-out: 10:00

Restricciones con respecto a tu viaje

  • Consulta las restricciones por el COVID-19.

Instrucciones especiales para hacer check-in

  • Los huéspedes deben contactar al hospedaje con anticipación para recibir las instrucciones sobre el check-in. La recepción tiene un horario limitado.
  • Comunícate con la propiedad con anticipación para organizar el check-in. Utiliza la información incluida en la confirmación de la reservación.
  • Si tienes previsto llegar después de las 23:00, comunícate con la propiedad con anticipación. Utiliza la información incluida en la confirmación de la reservación.

Requisitos para hacer el check-in

  • Es obligatorio dejar un depósito en efectivo, con tarjeta de débito o con tarjeta de crédito para cubrir gastos imprevistos
  • Es posible que se solicite una identificación oficial válida
  • La edad mínima para hacer el check-in es de 18 años

Niños

  • Servicio de cuidado de niños*

Mascotas

  • Se aceptan solo perros*
  • Se aceptan animales de servicio

Internet

  • Acceso a internet wifi en las áreas comunes*
  • Acceso a internet wifi y por cable en las habitaciones*

Estacionamiento

  • Estacionamiento gratis en las instalaciones
  • Estacionamiento para autos con acceso para silla de ruedas en la propiedad

Servicios de la propiedad

Alimentos y bebidas

  • Desayuno con cargo
  • Restaurante
  • Bar o lounge
  • Asadores
  • Servicio a la habitación con horario limitado

Para los niños

  • Chapoteadero
  • Minigolf
  • Área de juegos infantiles
  • Servicio de cuidado de niños (con cargo)

Actividades

  • Tenis
  • Minigolf
  • Campo de golf en los alrededores

De trabajo

  • Espacio para conferencias

Servicios

  • Servicio de recepción (horario limitado)
  • Asistencia turística y para la compra de entradas
  • Servicio de lavandería o tintorería

Instalaciones

  • Caja de seguridad en la recepción
  • Jardín
  • Alberca al aire libre
  • Servicios de spa
  • Tina de hidromasaje
  • Cancha de tenis al aire libre

Facilidades de acceso

  • Camino con acceso para silla de ruedas
  • Estacionamiento con acceso para personas con discapacidad

Amenidades en la habitación

Para que te diviertas

  • Reproductor de DVD
  • Televisión
  • Canales de televisión vía satélite

Para tu comodidad

  • Sistema de control del aire acondicionado
  • Ventilador de techo
  • Cafetera y tetera
  • Tabla de planchar con plancha

Para que duermas bien

  • Cortinas blackout
  • Cuna gratis
  • Cama extra/plegable (con cargo)

Para que te refresques

  • Baño privado
  • Regadera
  • Amenidades de baño gratuitas
  • Secadora de cabello

Para conectarte e informarte

  • Escritorio
  • Wifi e internet por cable con cargo
  • Teléfono

Alimentos y bebidas

  • Refrigerador
  • Microondas

Otros servicios y amenidades

  • Servicio de limpieza diario

Servicios especiales

Spa

Relájate y disfruta de los servicios de spa en la propiedad.

Cargos y políticas

Opciones extra

  • El acceso a internet por wifi está disponible en las habitaciones con un costo no fijo de NZD 10 por día.
  • El acceso a internet por wifi en las zonas comunes tiene un costo no fijo de NZD 10 por día.
  • El acceso a internet por cable en las habitaciones cuesta NZD 10 por día (el precio puede variar).
  • El desayuno cuesta aproximadamente entre NZD 15 y NZD 20 por persona

Niños y camas adicionales

  • El servicio de guardería tiene un costo adicional.
  • Las camas plegables cuestan NZD 30 por noche.

Mascotas

  • Se aceptan animales de servicio sin cargo.
  • Se aceptan mascotas con un costo adicional de NZD 25 por mascota, por noche.

Políticas

Esta propiedad acepta tarjetas de crédito.

Preguntas frecuentes

¿Hay una piscina en SilverOaks Resort Heritage?
Sí, hay una piscina al aire libre y una piscina para niños.
¿Se aceptan mascotas en SilverOaks Resort Heritage?
Sí, se aceptan perros. Hay un cargo de NZD 25 por mascota, por noche. Sin cargos por animales de servicio.
¿Cuáles son los horarios de check-in y check-out en SilverOaks Resort Heritage?
Horario de check-in: 14:00-22:00. Check-out: 10:00. La propiedad ofrece la opción de hacer el check-in y el check-out exprés.
¿Qué actividades hay para hacer en SilverOaks Resort Heritage y sus alrededores?
Mejora tu swing en las canchas de tenis. Relájate en la bañera de hidromasaje y date un chapuzón energizante en la piscina al aire libre. SilverOaks Resort Heritage también cuenta con servicios de spa y un jardín.
¿Hay restaurantes en SilverOaks Resort Heritage o en los alrededores?
Sí, hay un restaurante en la propiedad.
¿Cómo es la zona donde se encuentra SilverOaks Resort Heritage?
SilverOaks Resort Heritage se encuentra en la calle principal de Glenholme, a tan solo 10 minutos a pie de Villa turística Whakarewarewa: The Living Maori Village y a 16 minutos a pie de Redwoods Whakarewarewa Forest (parque natural).

Opiniones de SilverOaks Resort Heritage

Opiniones

5.8

5.8/10

Limpieza

6.8/10

Servicio y personal

4.8/10

Condiciones de la propiedad

Opiniones

4/10 Regular

Staff ok, room not so much
It was filthy. Bread chunks on broken couch. Dead roach in drawers. Rotten doors and mold.
Carl, se hospedó 2 noches
Opinión verificada de un huésped de Expedia

6/10 Bueno

Not quite a friendly travellers place
Internet only working in the lobby. Other hotel guest making a lot of noise, Everything from the lift to the hair dryer not working or wore out.
Sherry, se hospedó 1 noche
Opinión verificada de un huésped de Lastminute

8/10 Muy bueno

Budget Friendly
This was a spur of the moment decision and whilst the room was a little tired it was great value for money, everything that we needed was provided and the bed was very comfortable. The staff were very friendly.
Mike, se hospedó 1 noche con familiares
Opinión verificada de un huésped de Wotif

8/10 Muy bueno

Budget motel close to the city centre
We booked Silver Oaks looking for affordable accommodation ; we didn't make use of their other facilities so I can't comment on that, but we were very happy with our room. Staff were very friendly and helpful! They made great suggestions about what to do in Rotorua. We enjoyed it so much, we even wanted to extend our stay an extra night. Ungortunately the spa didnt work but overall, it exceeded our expectations.
jay, se hospedó 2 noches
Opinión verificada de un huésped de Expedia

6/10 Bueno

Geoff, se hospedó 2 noches con familiares
Opinión verificada de un huésped de Hotels.com

2/10 Malo

Really disappointing
There is hardly anything nice to say...the hotel could not find our booking on arrival and took 15 minutes to sort it out. Our room didn't have enough pillows, had no towels or toiletries except for 1 little bar of soap. The TV didn't work. When letting the manager know of each problem they were fixed but i got a little tired of running backwards and forwards to the office to complain of yet another problem especially as it was freezing outside! And the phone didn't work so i couldn't just ring the office to let them know. The staff at breakfast (who arrived after everyone was eating) was rude and blamed all the restaurant guests for not knowing what was happening with food and cutlery. We felt like we were imposing and were almost to scared to go back the next morning. The room was lovely and warm except in the bedroom with the window that the latch was broken on. This is a very old and tired facility that needs lots of renovation to make it nice again. And to top it off we were charged twice for our stay. I would most definitely not recommend this place, or stay there again.
Unhappy!, se hospedó 2 noches
Opinión verificada de un huésped de Expedia

4/10 Regular

Ok for budget travellers
Bit disappointed with the overall service. Lights etc. didn't work properly. Room was too cold with no additional heaters. This would be just ok for budget travellers looking to stay over for a night.
Law, se hospedó 1 noche
Opinión verificada de un huésped de Expedia

4/10 Regular

The whole place needs updating, some things didn't work, continental breakfast was a shambles, just a small table with a bowl of rices and weetbix and sour yoghurt! Wasn't a pleasant stay but cheap I guess.
Se hospedó 1 noche
Opinión verificada de un huésped de Wotif

8/10 Muy bueno

Warm and comfortable stay
Resort staff were really nice and friendly. For some reason they did not get the booking from Expedia and they were fully booked but they managed to accommodate us at the end. Rooms were quite warm and the beds were comfortable as well. Location of the resort is also good. Hotel needs a makeover since decoration and appliances looked quite old and microwave did not work for us but they managed to give another one to us.
Raj, se hospedó 1 noche
Opinión verificada de un huésped de Expedia

2/10 Malo

Awful motel we left and stayed at the Ibis
Terrible motel, photos must be from YEARS ago because the rooms were definitely not like the photos! We left and stayed at the Ibis.
dissatisfied , se hospedó 2 noches
Opinión verificada de un huésped de Expedia

2/10 Malo

Nice staff very accommodating and kind but the motel was very run down, old as just about to have a make over. Sadly the pool and spa were not working which was very disappointing
Se hospedó 1 noche
Opinión verificada de un huésped de Wotif

4/10 Regular

Not sure!!!
Room electrical outlet was falling of the wall in our room.. needed more blankets as it was winter.. and there was not spear blankets in the closet. Pool was cold and slightly scummy, also was not full to the top, some of the bricks on the edge of the pool were lose. The front desk was not very accommodating. Parts of the building were falling to bits. Taps in the bathroom were starting to look a bit old. The mini putt was run down. The gym or spas were not in use along the the very sad bbq area. The whole hotel needs a complete update!!!! THE ONLY REALLY GOOD POSITIVE WAS THAT THE CLEANING STAFF WERE FRIENDLY AND DID WHAT THE COULD.
meshel, se hospedó 2 noches
Opinión verificada de un huésped de Wotif

4/10 Regular

Very disappointing
We booked this place becaus of the pool and it wasn't working. Was in terrible condition compared to the photos. We got a good deal but didn't expect it to be this terrible. The internet didn't work. The only thing that was okay was that it was warm.
Gill, se hospedó 1 noche
Opinión verificada de un huésped de Wotif

8/10 Muy bueno

Silver oaks resort stay
Stay was pleasant. A few minor things let our rating down. The phone in our room did not work, the tv was fuzzy, the wifi was terrible and the gym was not open. In saying that our room was big, comfortable and warm. The playground and mini golf were great for our little family. The location was perfect too. It was affordable and the staff were accomodating. A bit of work would help make this place amazing. Thanks silver oaks.
Se hospedó 2 noches
Opinión verificada de un huésped de Expedia

6/10 Bueno

Average at it finest
Staff where friendly and nice, although they gave me the wrong room key to someone's room that was occupied they sorted it out. The room was average overall , the heater barely worked so it was very cold in there during winter. The bathroom had mould growing on the roof due to the fan not working to be able to get rid of the moisture in the air. The toilet leaked water too out of the vacating pipe after flushing each time. Other than all that average.
silver oaks, se hospedó 2 noches
Opinión verificada de un huésped de Expedia

4/10 Regular

No frill accommodation
Spacious room for 2 adults and four children with no extra bells and whistles. Low cost accommodation with breakfast. You get what you paid for, cheapest accommodation in Rotorua at the time. Could be a nice motel if done up.
Se hospedó 1 noche
Opinión verificada de un huésped de Wotif

2/10 Malo

Terrible place to stay.
Very run down. No tv in room on arrival told it was getting tuned! Had to go and ask for it again. Free breakfast every day, went to go and nothing there, went back to room to cook toast for kids and fuse blew. Not vacuumed in 3 days, floor wet in kitchen, bed not made, swimming pool and spa not working, tiles missing in bathroom and the list goes on......
Debbie, se hospedó 3 noches
Opinión verificada de un huésped de Expedia

4/10 Regular

Hotel staff friendly & helpful but rooms need some TLC. Peeling mouldy wallpaper in bathroom and toilet.
Se hospedó 1 noche
Opinión verificada de un huésped de Wotif

6/10 Bueno

Good for the rate we got it for but so needs an up
Arrived late didn't have enough blankets for us all lucky we had our own. Short of a towel and had to wait till morning to get it. Appreciated late check out though
Sarah, se hospedó 1 noche
Opinión verificada de un huésped de Lastminute

4/10 Regular

Disappointing motel
Unfortunately when we stayed at the Silver Oaks what was advertised was not what you got. The pool wasn't working, the spa pools were closed for maintenance, the mini golf course was very slippery with grime and mud (Slippery and dangerous) and we were provided with 2 chipping irons instead of putters. The tennis court was covered in grime and mud. Our room was warm but the kitchen cabinets had suffered water damage in the past so several of them didn't close. I was pleased to see on the sign that it was planning on getting a makeover. I hope it has some much needed maintenance in the upcoming few weeks.
Se hospedó 2 noches
Opinión verificada de un huésped de Wotif

2/10 Malo

Stay at your own risk. Photo's were deceiving.
The young Maori receptionist was very friendly and helpful. Everything else went down hill in a hurry from there. STAY AT YOUR OWN RISK.
Richard, se hospedó 1 noche
Opinión verificada de un huésped de Wotif

8/10 Muy bueno

Quaint facilities quiet yet close to amenities
Quaint facilities quiet yet close to amenities, family rooms
Nat, se hospedó 2 noches con familiares
Opinión verificada de un huésped de Wotif

8/10 Muy bueno

Nice but abit run down in parts.
Needs a good makeover, very old fashioned and also alittle run down in places. The one staff member we met at reception was lovely.
L.S, se hospedó 1 noche
Opinión verificada de un huésped de Expedia

4/10 Regular

Very Disappointing
In all my years of booking accommodation this has been the worst. I booked this place last year due to attending the Maori All Blacks vs Lions test. This place was understaffed and rooms were not ready upon arrival at 2pm. Many people were waiting to book in and couldn't. We were given an upgrade due to the inconvenience but the room was horrible. It smelt damp, the carpet was dirty. The couch was a pull out bed, but was broken, so when you sat on it you were sitting lopsided. It had mould and cop webs on the windowsills and you couldn't shut the windows in the lounge or bedroom due to not having any handles on them. The bathroom had tiles missing of the wall. The jet bath needed a good clean. You couldn't turn the basin tap fully off so it dripped all night. Not a nice experience.
Se hospedó 1 noche
Opinión verificada de un huésped de Wotif

4/10 Regular

2 star
Outside room light wasn't turned on till early hours in the morning. Called for light change because most lights weren't working in the room but told the reception not to bother I'd deal with it. On the single bed there were crumb like pieces on top of blanket but sheets seemed cleaned on both the single and queen bed. The queen blanket did have a few little stains so im unsure wether that blanket had been cleaned or reused. PowerPoint next to bed wasn't working. Fan in toilet was really noisy. Car park space was right next to the rubbish bin which smelt. Wi-Fi was extra that was ok, but paid 10 dollars for 2 4 hour coupons = 8 hours (not enough and not knowing it was only for 8 hours till I had already paid). Could be better.
Se hospedó 1 noche
Opinión verificada de un huésped de Expedia