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Pacific Star Resort and Spa

4.5 star property
Unwind on pristine shores or sip cocktails by the poolside bar. Indulge in relaxation with every moment of your stay.

Photo gallery for Pacific Star Resort and Spa

Property grounds
Exterior
View from room
Executive lounge
On the beach, white sand, sun-loungers
Located in Tumon, Pacific Star Resort and Spa offers a serene escape with a white sand beach and sun loungers. Unwind at the poolside bar, indulge in a massage at Chandan Spa or work out at the gym. With free WiFi, multilingual staff and luggage storage your stay is sure to be relaxing.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Non-smoking
  • Spa
  • Connecting rooms available
  • Bar
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • WiFi in the lobby
  • Fitness center
  • Sauna
  • Beach sun loungers
  • Pool bar
  • Room service

Feel at home (6)

  • Cribs/infant beds (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Deluxe Ocean Front Suite with Club Access and 2 Twin Beds (Hollywood Setup)

TV

Deluxe Ocean Front Suite with Club Access and 2 Twin Beds (Hollywood Setup)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Shower/tub combination
Private bathroom
  • 74.0 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Ocean View Room with 2 Twin Beds (Hollywood Setup)

In-room safe, desk, iron/ironing board, cots/infant beds

Ocean View Room with 2 Twin Beds (Hollywood Setup)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Shower/tub combination
Private bathroom
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Level Ocean View with 2 Twin Beds

In-room safe, desk, iron/ironing board, cots/infant beds

Club Level Ocean View with 2 Twin Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
TV
Shower/tub combination
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Ocean View Room with 2 Double Beds

In-room safe, desk, iron/ironing board, cots/infant beds

Deluxe Ocean View Room with 2 Double Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Shower/tub combination
Private bathroom
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Room with 2 Double Beds

In-room safe, desk, iron/ironing board, cots/infant beds

Ocean View Room with 2 Double Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Shower/tub combination
Private bathroom
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Level Ocean View with 2 Double Beds

In-room safe, desk, iron/ironing board, cots/infant beds

Club Level Ocean View with 2 Double Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
TV
Shower/tub combination
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Ocean View Room with 1 King Bed

In-room safe, desk, iron/ironing board, cots/infant beds

Deluxe Ocean View Room with 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Shower/tub combination
Private bathroom
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Ocean View Room with 2 Twin Beds (Hollywood Setup)

In-room safe, desk, iron/ironing board, cots/infant beds

Deluxe Ocean View Room with 2 Twin Beds (Hollywood Setup)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Shower/tub combination
Private bathroom
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Ocean View Room with 1 King Bed

In-room safe, desk, iron/ironing board, cots/infant beds

Ocean View Room with 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Shower/tub combination
Private bathroom
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite with Club Access and 2 Double Beds

In-room safe, desk, iron/ironing board, cots/infant beds

Executive Suite with Club Access and 2 Double Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
TV
Bathrobes
  • 55 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite with Club Access and 1 King Bed

In-room safe, desk, iron/ironing board, cots/infant beds

Presidential Suite with Club Access and 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
TV
Bathrobes
  • 96 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Ocean Front Suite with Club Access and 1 King Bed

In-room safe, desk, iron/ironing board, cots/infant beds

Deluxe Ocean Front Suite with Club Access and 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Shower/tub combination
Private bathroom
  • 74 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Level Ocean View with 1 King Bed

In-room safe, desk, iron/ironing board, cots/infant beds

Club Level Ocean View with 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
TV
Shower/tub combination
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean Front Suite with Club Access and King Bed

In-room safe, desk, iron/ironing board, cots/infant beds

Ocean Front Suite with Club Access and King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Bathrobes
Shower/tub combination
  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Pacific Islands Club Guam

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
8.2 out of 10, Very good, (1008)
Pacific Islands Club Guam
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About the area

Map
627b Pale San Vitores Road, Tumon, Tamuning, 96913

What's nearby

  • Ypao Beach Park - 9 min walk
  • Tumon Beach - 18 min walk
  • T Galleria by DFS - 2 min drive
  • Guam Premier Outlets - 3 min drive
  • Micronesia Mall - 5 min drive

Getting around

  • Barrigada - A.B. Won Pat International Airport (GUM) - 8 min drive

Restaurants

  • ‪Tony Roma's Ribs, Seafood, & Steaks - ‬3 min walk
  • ‪Jamaican Grill - ‬2 min walk
  • ‪Little Caesars Pizza - ‬8 min walk
  • ‪Pho Thanh Xuan - ‬4 min walk
  • ‪Meskla Dos - ‬6 min walk

About this property

Pacific Star Resort and Spa

At Pacific Star Resort and Spa, you can spend time at the beach relaxing in a sun lounger, plus you'll be within a 10-minute drive of Tumon Beach. The outdoor pool provides a splash of fun, while guests in the mood for pampering can indulge in massages at the spa. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar. Other highlights at this luxurious hotel include a poolside bar, a fitness center, and a sauna.

Languages

Chinese (Mandarin), English, Filipino, Japanese, Korean

At a glance

DONE

Hotel size

    • 367 rooms
    • Arranged over 19 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11:30 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • WiFi in public areas*
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Shared microwave
  • Room service (limited hours)
  • Water dispenser

What to do

  • On the beach
  • Bicycle rentals nearby
  • Golfing nearby
  • Snorkeling nearby

Working away

  • 9 meeting rooms
  • Conference space (5516 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator
  • Microwave (on request)

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Chandan Spa has 8 treatment rooms including rooms for couples. Services include massages. The spa is open daily.

Dining

Manhattan Steakhouse - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Pool Bar - This poolside bar serves light fare only. Open daily.

Fees & policies

Optional extras

  • WiFi is available in public areas for an extra charge
  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 10 to 25 per person

Children & extra beds

  • Cribs/infant beds are available for an extra charge
  • Rollaway beds are available for USD 35.0 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 8:00 PM
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and cash.

Also known as

Guam Marriott
Guam Marriott Resort
Marriott Guam
Marriott Guam Resort
Marriott Resort Guam
Pacific Star Resort Tamuning
Pacific Star Resort
Pacific Star Tamuning
Pacific Star And Spa Tamuning
Pacific Star Resort and Spa Hotel
Pacific Star Resort and Spa Tamuning
Pacific Star Resort and Spa Hotel Tamuning

Frequently asked questions

Does Pacific Star Resort and Spa offer free cancellation for a full refund?

Yes, Pacific Star Resort and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Pacific Star Resort and Spa?

Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 8:00 PM.

Are pets allowed at Pacific Star Resort and Spa?

Sorry, pets aren't allowed.

Is parking offered on site at Pacific Star Resort and Spa?

Yes, there's free self parking.

What are the check-in and check-out times at Pacific Star Resort and Spa?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is noon.

What is there to do at Pacific Star Resort and Spa and nearby?

Have fun with nearby activities like cycling and snorkeling, and practice your swing on the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Pacific Star Resort and Spa also has a sauna and a fitness center, as well as a garden.

Are there restaurants at or near Pacific Star Resort and Spa?

Yes, there's an onsite restaurant that offers ocean views and poolside dining.

Does Pacific Star Resort and Spa have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Pacific Star Resort and Spa like?

Pacific Star Resort and Spa is a short 18-minute walk from Tumon Beach and 9 minutes' walk from Ypao Beach Park.

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Pacific Star Resort and Spa Reviews

Reviews

7.0

Good

6.4/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

6/10 Good

I have stayed at this hotel in the past, and the amenities were great. They said that because of covid-19, everything was closed. The restaurants, the spa, the pool, the bars, the gym, the concierge, even some of the entrances to the hotel were all closed. Other hotels seemed to be open and operational. I really wish that they had found a way to make it work. This hotel has a lot of potential, but with everything being closed, I found out hard to overlook the old and aging property. The elevators almost got stuck a few times. The air conditioning could not keep up in the middle of the day. On high cool, our room was up to 77 even with an extra fan from the front desk.
10-night trip

2/10 Poor

Hot, no power for several nights, run down
We have stayed at this hotel many many times, as we travel to Guam for business very frequently. It's getting a little older, but was still a nice hotel until this last trip. The power went out on 3 different occasions during the 10 night stay, effectively locking us out of our rooms until 2 - 4 am on all 3 nights power was out. Additionally, the AC units were not working, and the rooms were incredibly hot, with no air circulation. All the guests were on the 16th floor, and all other floors blocked off (not sure if this was due to Covid or not.) The pool is also closed due to Covid, which is understandable, but frustrating due to the heat. The hotel is getting very run down and definitely needs to make some drastic improvements soon!
NadiA, 7-night trip

4/10 Fair

Property and service has deteriorated beyond belief.. it used to be a decent place to stay.. no longer there..
6-night trip

6/10 Good

2-night trip

8/10 Very good

yanghee, 2-night trip

8/10 Very good

4-night trip

6/10 Good

..
룸은 눅눅하고 곰팡이냄새가 많이나서 별로였는데..위치나 뷰...바다 근접성은 좋고, 시설도 나름 좋아요(라운드리 등) 베란다 문도 열려서 발코니 나갈수있었고 로비가 젤 시원하고 쾌적하고 좋았어요~^--^ 하지만 룸 냄새는 별로입니다. (바닥이 카페트라...)
In sook, 1-night trip

8/10 Very good

SEONGHYE, 1-night trip

8/10 Very good

3-night trip

4/10 Fair

4-night trip

6/10 Good

お風呂が古い、錆や汚れが目立つ。 水が止まらない。 気候のせいなのか、カーペットが常に湿っている。
4-night trip

2/10 Poor

SEONGBONG, 3-night trip

2/10 Poor

Roaches!!
We had 3 roaches in the room. One on the wall, one and the bed and one on the other bed. They crawled up on my arm while I was sleeping and I had to call the front desk to change the room at 4am in the morning. Security box was broken and even though I asked to fix it, they didn’t do anything about it.
5-night trip

8/10 Very good

가성비 최고!
직원들은 친절하며 숙소는 가성비는 뛰어납니다.2가족이 잘 머무르다 왔습니다.
suman, 3-night trip

6/10 Good

The service was outstanding. The people we encountered were extremely friendly. However, the resort needs some help. The AC was mediocre at best. Which created a huge humidity problem. The carpet felt almost damp when you stepped on it barefoot and the tile in the bathroom was actually wet with humidity. The room rarely got below 80 degrees F. Which made it difficult to sleep. To be fair I didn’t report it until the last day. But it was not addressed to my knowledge. The room Smelled stale and moldy as the days went on. With a little TLC this resort could be outstanding. But in this shape definitely not worth the price!
Joanna, 4-night trip

10/10 Exceptional

KIM, 3-night trip

4/10 Fair

The view was amazing... my kids were happy to be spending the weekend at the hotel. Unfortunately, we checked in @ 3:00pm & checked out at 12:am the following morning. The room was dusty, the carpets felts weird & the AC wasn’t working. We assumed that the room would’ve gotten cold by the evening and tried to remain optimistic about the room.We called front desk around 11:00 pm and was only informed that there was a problem with the AC for the entire building. Thank you to the staff for understanding. I Hope next time around the conditions will improve.
1-night trip

10/10 Exceptional

KYUNGSUN, 6-night trip

8/10 Very good

시설이 오래되었습니다 해변과 수영장이 연결 되어 좋았습니다 무난한 숙소입니다
jinwoo, 2-night trip

4/10 Fair

4-night trip

2/10 Poor

가성비 제로 더러운 일본인 소유의 호텔
40년이 넘은 호텔ㆍ녹슬고ㆍ더운물도 잘 안나오고 ㆍ수리가 전무한 호텔ㆍ10만원 짜리 만도 못한 호텔ㆍㅎㅎ
JONGBAE, 4-night trip

8/10 Very good

룸컨디션은 생각보다 무난했습니다. 풀장은 하나지만 해변이 좋아서 만족했고 장비대여도 쉽고 해변만 관리하는 직원분들이 있어서 좋았습니다. 복잡하지 않고 프라이빗하게 즐기기에 최상입니다.
3-night trip

6/10 Good

뷰와 바다는 만족하지만 룸상태는 기대안하시는게 좋을거예요. 바다뷰만 보고 간다면 그건 괜찮을듯 해요
6-night trip

8/10 Very good

以前も利用したが、静かな感じで良かった。街から少し離れているが、レンタカーが有れば問題無い。 名前は、以前のマリオットの方が聞こえが良さそうかな？
3-night trip

4/10 Fair

Nope
This whole hotel needs a reno. The rooms are so old and dated. The worst was the dirty and smelly carpet. There was not one place in the room that didn't look delapatated and in need of repair, from the cocking om the shower, old furniture, stainijg, etc. We won't stay here again. It literally felt like staying at some highway inn motel.
1-night trip