We arrived from a late inbound flight and didn't check in until 1am. The receptionist (Michaela) on duty was very helpful and friendly. She really took the time to show us items on the map, explained how to use the public transport system, sold us the tickets we required to get into the city and was a pleasure to deal with.
We had a room on the 10th floor with two single beds. The room was very clean and comfortable. A mini bar was available but we did not avail of it. We did use the hotel pool facility the following night and this was lovely too. The pool and changing facilities were very clean and there was a staff member on duty to hand us towels and keys for the lockers in the changing area.
This hotel is outside of the city centre and close to the business district; this is the reason why I chose those hotel as I had some meetings in the neighbourhood. There is a tram and bus line close by or you could take a taxi; the hotel organized taxis for us which were very prompt but expensive, but this is the taxi company, not the hotel. Wifi connection was fast and worked with a simple password on multiple devices.
I would recommend this hotel if you're looking to stay in Bratislava for business; if you're coming for leisure, be advised on the commute (4km from the old town) but a very good hotel overall.