Holiday Inn Express Hangzhou Westlake East by IHG

2.5 star property
Hotel with restaurant, connected to a rail/subway station, near West Lake

Photo gallery for Holiday Inn Express Hangzhou Westlake East by IHG

View from room
Exterior
Exterior
Down duvets, minibar, in-room safe, individually decorated
Interior
Located in Shangcheng, Holiday Inn Express Hangzhou Westlake East, an IHG Hotel offers a convenient base with free self-serve breakfast and dry cleaning/laundry services. Stay connected with free in-room WiFi and unwind at the restaurant or take advantage of meeting rooms for business needs.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Laundry facilities
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
  • Free breakfast

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Conference center
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • ATM/banking services
  • Vending machine
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Private bathroom
  • Separate sitting area
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains

Room options

Available filters for rooms
Showing 10 of 10 rooms

Standard Room, 1 King Bed, Lake View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
TV
Pillow menu
Down duvet
  • 32.0 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Twin Beds, Lake View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
TV
Pillow menu
Down duvet
  • 32.0 sq m
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

Standard Room

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
TV
Pillow menu
Down duvet
  • 32.0 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 Bedroom

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
TV
Pillow menu
Blackout drapes/curtains
  • 64 sq m
  • Lake view
  • Sleeps 2
  • 1 Twin Bed

Room (Specialty)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
TV
Pillow menu
Down duvet
  • 32.0 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

Standard Room, Multiple Beds, City View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
TV
Pillow menu
Down duvet
  • 32.0 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Standard Room, 2 Twin Beds

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
TV
Pillow menu
Down duvet
  • 32.0 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 2 Twin Beds, City View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
TV
Pillow menu
Down duvet
  • 32.0 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 King Bed

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
TV
Pillow menu
Down duvet
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, City View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
TV
Pillow menu
Down duvet
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
NO.2 WESTLAKE AVENUE, SHANGCHENG DISTRICT, Hangzhou, 310009

What's nearby

  • Wushan Night Market - 3 min drive
  • West Lake - 3 min drive
  • Broken Bridge - 5 min drive
  • Wulin Square - 6 min drive
  • Hangzhou Tower Shopping Mall - 7 min drive

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 30 min drive
  • Hangzhou Station - 2 min walk
  • East Railway Station (East Square) Station - 17 min drive
  • South Railway Station - 21 min drive
  • Moyetang Station - 1 min walk
  • Wujiang Road Station - 16 min walk
  • Chengzhan Station - 17 min walk

Restaurants

  • ‪永和大王 - ‬6 min walk
  • ‪肯德基 - ‬18 min walk
  • ‪大娘水饺 - ‬6 min walk
  • ‪真功夫 - ‬18 min walk
  • ‪红门茶膳 - ‬1 min walk

About this property

Holiday Inn Express Hangzhou Westlake East by IHG

Holiday Inn Express Hangzhou Westlake East by IHG puts you just a 5-minute drive from West Lake. Free perks include WiFi and self-serve breakfast daily between 6:30 AM and 10:00 AM. The property is just a short walk from public transportation: Moyetang Station is just steps away.

Languages

Chinese (Mandarin), English

At a glance

DONE

Hotel size

    • 252 rooms
    • Arranged over 21 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2:00 PM
    • Minimum check-in age – 16
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16
DONE

Children

    • Children may not be eligible for complimentary breakfast
    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
    • On-site parking is limited
    • Height restrictions apply for on-site parking
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free self-serve breakfast each morning 6:30 AM–10:00 AM
  • Restaurant

Working away

  • Business center
  • Meeting room
  • Conference center (1619 square feet of space)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 36
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 8 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Front entrance ramp
  • Wheelchairs available on site
  • Lowered locks/deadbolt
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Area rugs in room
  • Hardwood flooring in room

Room amenities

Be entertained

  • 42-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Fees & policies

Optional extras

  • Housekeeping is offered for an extra charge

Parking

  • Parking height restrictions apply

Policies

Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Holiday INN EXP Westlake East
Holiday Inn Express Hangzhou Westlake East
Holiday Inn Express Hangzhou Westlake East by IHG Hotel
Holiday Inn Express Hangzhou Westlake East an IHG Hotel
Holiday Inn Express Hangzhou Westlake East by IHG Hangzhou
Holiday Inn Express Hangzhou Westlake East by IHG Hotel Hangzhou

Frequently asked questions

Does Holiday Inn Express Hangzhou Westlake East by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Express Hangzhou Westlake East by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Holiday Inn Express Hangzhou Westlake East by IHG?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Holiday Inn Express Hangzhou Westlake East by IHG?

Yes. Parking spots may be limited.

What are the check-in and check-out times at Holiday Inn Express Hangzhou Westlake East by IHG?

You can check in starting at 2:00 PM. Check-out time is noon.

Are there restaurants at or near Holiday Inn Express Hangzhou Westlake East by IHG?

Yes, there's an onsite restaurant.

What's the area around Holiday Inn Express Hangzhou Westlake East by IHG like?

Holiday Inn Express Hangzhou Westlake East by IHG is in Shangcheng, a short 1-minute walk from Moyetang Station.

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Holiday Inn Express Hangzhou Westlake East by IHG Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

The whole experience was great
Samuel, 1-night trip

10/10 Exceptional

Special thanks go to CC Zheng, who enthustically help me book a taxi to airport. Thanks CC
Johnson, 2-night trip

10/10 Exceptional

Good
Andrew, 1-night trip

10/10 Exceptional

Holiday inn good quality on a budget.
Good quality, but relatively budget hotel. Semi western which gives a good flavour of local, but without filthy smokers. We got a higher grade room for little more on hotels.com. Good to see the stinky smokers are finally being given the bums rush in china... at more western hotels anyway. Their pervasive stink is unbearable at very chinese hotels, so be warned. Generally a western name gets you better quality as they have a brand to protect.
martin, 1-night trip

6/10 Good

The good about this hotel is the proximity to the Metro Station. However when it come to cleanliness, there is room of improvement. The aircon vent in the room is filled with a thick layer of dirt. Please do arrange for servicing upon review of this feedback. Aside the front desk staff on night shift need to be more attentive to customers' request. We do understand there maybe fewer staff on duty but please do not respond negatively. Thank you.
PIN LENA, 4-night trip

8/10 Very good

The hotel is abuting on another hotel and it made us difficult to find its excat location. There is no lay-by/taxi stand in front of the hotel to facilitate arrival at/department from the hotel.
Luke, 1-night trip

8/10 Very good

The hotel is next to the high speed train station and 2 subway stops away from the West Lake. 20 minutes walk to the walking street shopping center.very convenient. Check in was too slow, amenities are basic. No refrigerator in room. Didn’t go for breakfast, heard is decent but limited offerings of western food. Overall very good value for the money.
Yanchao, 1-night trip

2/10 Poor

This hotel don't furture refrigerator.
kil hwan, 3-night trip

10/10 Exceptional

BIG TIP ON CHECKOUT
Good place to stay on a budget, high quality for price. Good size clean rooms. great staff. Good location . No disgusting smokers noticed as per Chinese-name hotels. TIP. watch out. Some hotels in China don't understand the hotels.com (expedia) credit system... ask for a manager if the staff start trying to get the money off you. They must debit the booking code in expedia where your money was held in trust if you pre-paid. You may have to insist on the manager. ALLOW TIME !! Most western hotel names understand, but I still get about 1 in 10 that doesn't. Be aware Hotels.com is owned by expedia.... this will help greatly. There is no translation name for expedia either. Stick with western-named hotels , not obvious chinese ones like "happy blossom golden sun bloom "etc etc. You are also more likely to not get stuck with problems of language.
martin, 5-night trip

10/10 Exceptional

美好安靜的
環境優雅 安靜噪音無
SHUIMING, 3-night trip

10/10 Exceptional

Yayueh, 3-night trip

8/10 Very good

Meng, 2-night trip

10/10 Exceptional

Yat Fan Yvonne, 2-night trip

8/10 Very good

洗衣服免费是好点。服务员冷面孔多。停车厂的保安必须换了,为了应付领导的检查,居然让我们准备登记入住时走后门进酒店。早餐ok。

8/10 Very good

Ayub, 4-night trip

10/10 Exceptional

鄰近地鐵站,交通方便! 自助早餐不俗,值得推薦!推薦
YING LOK EDMOND, 2-night trip

8/10 Very good

1-night trip

10/10 Exceptional

WILLIE, 3-night trip

8/10 Very good

六本木駅から徒歩1, 2分の距離
Mitsunobu, 1-night trip

6/10 Good

Takeshi, 1-night trip

8/10 Very good

非常接近地鐵站出口,交通十分方便!杭州當地朋友也說是不錯的選擇! 房間乾淨整潔,唯獨少了電冰箱!夏天就要到附近的便利店自行購買了! 另外要一讚是酒店的自助早餐!款式豐富,是中/西式,保證滿意!
Ying Lok Edmond, 3-night trip

8/10 Very good

CHENG-JUNG, 1-night trip

2/10 Poor

Fabricio, 1-night trip

8/10 Very good

整體很好
有些設施壞了,要盡快修理,例如乾衣機、咖啡機,其他都好好
WING TONG, 9-night trip

10/10 Exceptional

4-night trip