The staff was extremely friendly and helpful when needed.
The lobby is very nice, but it is NOT representative of what the rooms are like.
When entering the hallway to get to my room, baseboard covers of the walls were laying in the hallway floor. This had the potential to pose as a tripping hazard for guests.
When entering the room, I immediately knew that there was only renovation allotted for the lobby as the rooms were dark with a yellow and brown hue for the paint, walls, ceilings, and sink. It looks quite dingy at first glance.
In the bathroom, they have provided guests with soap, shampoo and conditioners, however there is black mold growing behind the bottles, indicating that the cleaning is subpar and lacks attention to detail.
My air conditioning in the room was broken so I had to open a window to sleep at a comfortable temperature. One of which almost took my finger off because the inner spring was broken and can’t stay up on its own.
The restaurant attached to the hotel is below average and I do not recommend it. They lack the ability to mix basic cocktails and the food is horrible.
You have to ask for wifi information or else it isn’t provided.
All in all I would most likely never stay at another Sonesta but shout out to the staff for working with what they have. Again, they were extremely pleasant.