Charltons Banff

Photo gallery for Charltons Banff

Primary image
Indoor pool
Indoor pool
Indoor spa tub
Deluxe Room, 2 Queen Beds, Mountain View | Premium bedding, pillowtop beds, iron/ironing board

Overview of Charltons Banff

Charltons Banff

3.0 star property
Mountain Banff hotel with indoor pool

8.0/10 Very good

999 verified guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
513 Banff Ave, Banff, AB, T1L1B4
Main amenities
  • Daily housekeeping
  • Indoor pool
  • Ski passes
  • Terrace
  • Lobby fireplace
  • Front desk safe
  • Luggage storage
  • Limited hour front desk
For families
  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker

Room options

About this area

What's nearby

  • In a national park
  • Banff Lake Louise Tourism Bureau - 1 min drive
  • Upper Hot Springs - 9 min drive
  • Banff Gondola - 15 min drive
  • Banff National Park - 18 min drive

Getting around

  • Calgary International Airport (YYC) - 93 min drive
  • Banff Station - 16 min walk

About this property

Charltons Banff

3-star hotel in the mountains
Charltons Banff provides amenities like a terrace and a fireplace in the lobby. Guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool
  • Free self parking
  • Luggage storage, smoke-free premises, and an elevator
  • A front desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Charltons Banff boast comforts such as premium bedding and air conditioning, in addition to amenities like free WiFi and bathrobes. Guest reviews give good marks for the clean, spacious rooms at the property.
Extra conveniences in all rooms include:
  • Pillowtop mattresses and free cribs/infant beds
  • Bathrooms with free toiletries and hair dryers
  • 37-inch LCD TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and phones



Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 65 rooms
  • Arranged over 3 floors


  • Check-in time from 4 PM - 11:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 11 PM
  • Front desk staff will greet guests on arrival
  • If you arrive at the property after hours, you'll need to check in at an alternate location: Royal Canadian Lodge 459 Banff Ave
  • For more details, please contact the property using the information on the booking confirmation
  • Guests arriving between 11 PM and 6:30 AM can use the exterior telephone beside the lobby door for check-in assistance.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Smoke-free property

Property amenities

What to do

  • Ski passes
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Downhill skiing nearby
  • Snowboarding nearby


  • Front desk (limited hours)
  • Luggage storage


  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby
  • An indoor pool


  • Elevator
  • Wheelchair-accessible parking


  • English

Room amenities

Be entertained

  • 37-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone


  • Daily housekeeping
  • Access via exterior corridors

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.


This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Charlton's Cedar Court
Charlton's Cedar Court Banff
Charlton's Cedar Court Hotel
Charlton's Cedar Court Hotel Banff
Charlton`s Cedar Court Hotel Banff
Charltons Cedar Court Banff
Charltons Cedar Court Hotel Banff
Charltons Banff Hotel
Charltons Hotel
Charltons Banff
Charltons Banff Hotel
Charltons Banff Banff
Charltons Banff Hotel Banff

Frequently asked questions

Does Charltons Banff offer free cancellation for a full refund?
Yes, Charltons Banff does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Charltons Banff?
As of 6 October 2022, prices found for a 1-night stay for 2 adults at Charltons Banff on 6 November 2022 start from ₹8,144, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Charltons Banff?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Charltons Banff?
Yes, there's an indoor pool.
Are pets allowed at Charltons Banff?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Charltons Banff?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Charltons Banff?
You can check in from 4 PM - 11:00 PM. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Charltons Banff and nearby?
Have fun with activities like cycling, hiking, and kayaking, and practice your swing at the nearby golf course. Charltons Banff also has an indoor pool.
Are there restaurants at or near Charltons Banff?
Yes. Nearby restaurants include Whitebark Cafe (8-min walk), Earl's (12-min walk), and St James's Gate Irish Pub (13-min walk).
What's the area around Charltons Banff like?
Charltons Banff is a short 15-minute walk from Banff Centre for Arts and Creativity and 12 minutes' walk from Canadian Ski Museum West. Travelers say this hotel is in a good location.

Overall score and ratings


Very good




Staff & service




Property conditions & facilities



10/10 Exceptional

Curtis, 1-night trip
Verified guest review

8/10 Very good

1-night business trip
Verified guest review

2/10 Poor

Don’t let the nighttime photos catfish you!
The biggest and only regret I have for our Banff trip is staying here. The front desk people were perfectly fine… but the room was filthy. You could tell this room had been cleaned maybe a month or two ago? So much dust, the linens were itchy and uncomfortable. Every surface was sticky. The bathroom was disgusting, everything was outdated, the sound of the AC was terrible. I truly feel like I was catfished by this place and for $400 a night, the only plus was our king sized bed. Next time I’ll pay the $20 more and cross my fingers for clean bed sheets and a cleaning staff that actually cares. Almost bought another room in the middle of the night at a different hotel we were so disappointed and angry.
Brad, 1-night trip
Verified guest review

10/10 Exceptional

Barbara, 1-night trip
Verified guest review

8/10 Very good

Charlston Hotel
Facilities were very clean, however, would have preferred to have restaurant on site.
Laureine, 1-night trip with friends
Verified guest review

6/10 Good

Facility and cleaning need improving
The lines of a fabric sofa are thread open. Lots of dust on the bedside table.
1-night trip
Verified guest review

8/10 Very good

Great place to stay. Hotel is located a short 10 min walk to shops/restaurants. We enjoyed the pool and the hot tub while we were here. Employees were super nice and welcoming.
Crystal, 1-night trip
Verified guest review

10/10 Exceptional

Cannot wait to come back!
I cannot recommend Charltons Banff enough! The room was spacious, clean, and had one of the nicest bathrooms I have ever seen in a hotel room. The location is perfect to walk downtown, while being just outside of all the noise. And of course the views are phenomenal! The hotel is also just about 45 minutes from Lake Louise. There is no on-site breakfast at the hotel, but town is not far and there is also a grocery store even closer. Trevor was lovely and helpful when our room was not quite ready by check-in. Even with having to wait a bit for our room, I cannot wait to return to Banff and will definitely keep Charltons in mind!
Jenna, 1-night trip
Verified guest review

8/10 Very good

2-night family trip
Verified guest review

10/10 Exceptional

Xianyang, 1-night trip
Verified guest review