Guests
All properties in Bad Neuenahr-Ahrweiler, Rhineland-Palatinate, Germany

Steigenberger Bad Neuenahr

4-star hotel in Bad Neuenahr-Ahrweiler with casino and restaurant

  • Free buffet breakfast and free WiFi

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  • Pool
  • Pool
  • Pool
  • Exterior
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Kurgartenstrasse 1, Bad Neuenahr-Ahrweiler, 53474, RP, Germany
8.6.Fabulous.
  • Hotel is really good for a business stay. They have a strange policy on Breakfast…

    May 17, 2021

  • With covid-19 the hotel was really missing the "added extras" you expect at this level.…

    Aug 27, 2020

See all 169 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests

Guests rated location

Walkable
Quiet
Dining options
Safe
Shopping

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Bar/lounge
  • The following facilities are closed on Monday and Tuesday:
  • Restaurant
    • Free WiFi
    • Parking available
    • Pool
    • Bathtub
    • Non-smoking

    Property highlights

    Main amenities

    • 216 smoke-free guestrooms
    • Daily housekeeping
    • Casino
    • Restaurant and bar/lounge
    • Self parking
    • Terrace

    For families

    • Cribs/infant beds (surcharge)
    • Rollaway/extra beds (surcharge)
    • Connecting/adjoining rooms available
    • Private bathroom
    • Terrace
    • Daily housekeeping

    What’s around

    • Heart of Bad Neuenahr-Ahrweiler
    • Ahr - 1 min walk
    • Ahr-Thermen Bad Neuenahr - 5 min walk
    • Museum Roemervilla - 33 min walk
    • St. Lawrence Ahrweiler - 42 min walk
    • Government Bunker Documentation Site - 3 mi / 4.8 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Standard Single Room, 1 Twin Bed
    • Standard Double Room, 1 Double Bed
    • Superior Room
    • Junior Suite
    • Superior Single Room, 1 Twin Bed

    What’s around

    Landmarks

    • Heart of Bad Neuenahr-Ahrweiler
    • Ahr - 1 min walk
    • Ahr-Thermen Bad Neuenahr - 5 min walk
    • Museum Roemervilla - 33 min walk
    • St. Lawrence Ahrweiler - 42 min walk
    • Government Bunker Documentation Site - 3 mi / 4.8 km
    • Gemarkenhof Ostrich Farm - 4.5 mi / 7.3 km
    • Rhineland Nature Park - 5.7 mi / 9.1 km
    • Apollinariskirche - 8.4 mi / 13.6 km
    • Roman Baths of Bad Breisig - 10.3 mi / 16.5 km
    • Parish Church of the Annunciation - 10.7 mi / 17.1 km

    Getting around

    • Cologne - Bonn Airport (CGN) - 37 min drive
    • Bad Neuenahr Station - 13 min walk
    • Ahrweiler Station - 4 min drive
    • Heimersheim Station - 5 min drive
    map
    See on map
    Kurgartenstrasse 1, Bad Neuenahr-Ahrweiler, 53474, RP, Germany

    At a glance

    Hotel size

    • This hotel has 216 rooms
    • This hotel is arranged over 4 floors

    Arriving/leaving

    • Check-in time 3 PM-midnight
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

    Children

    • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

    Pets

    • Pets allowed (dogs only)*
    • Specific rooms only*
    • Food and water bowls available

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Uncovered onsite self parking (EUR 20.00 per day; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Offsite parking within 492 ft (EUR 13 per day)

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Free buffet breakfast daily
    • Restaurant
    • Bar/lounge
    • Coffee shop/café
    • Room service (during limited hours)

    Things to do

    • Bicycle rentals on site
    • Hiking/biking trails nearby
    • Mountain biking nearby
    • Casino

    Working away

    • Conference space
    • Meeting rooms
    • Conference space size (feet) - 23390
    • Conference space size (meters) - 2173

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Hair salon
    • Luggage storage
    • Multilingual staff

    Facilities

    • Number of buildings/towers - 1
    • Elevator
    • Safe-deposit box at front desk
    • Terrace
    • Television in common areas

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair accessible
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking

    Languages Spoken

    • English
    • German

    In the room

    Home comforts

    • Bathrobes

    Sleep well

    • Hypo-allergenic bedding available
    • Pillow menu

    Freshen up

    • Private bathroom
    • Bathtub or shower
    • Hair dryer

    Be entertained

    • 32-inch LED TV
    • Satellite TV channels

    Stay connected

    • Desk
    • Free WiFi

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Special features

    Dining

    Parkrestaurant - This restaurant serves breakfast, lunch, and dinner.

    Le Figaro - This bistro serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

    Fees & policies

    Mandatory feesPay at property

    You'll be asked to pay the following charges by the property at check-in or check-out:

    • A tax is imposed by the city: EUR 3.50 per person, per night for adults; EUR 1.40 per night for guests aged 6-17 years old. This tax does not apply to children under 6 years of age.

    Children & extra bedsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Cribs/infant beds are available for EUR 20 per night
    • Rollaway beds are available for EUR 55 per night

    PetsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Pets are allowed for an extra charge of EUR 22 per pet, per day
    • Contact the property at the number on the booking confirmation to request a pet-friendly room

    ParkingPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Uncovered self parking costs EUR 20.00 per day with in/out privileges
    • Parking is available nearby and costs EUR 13 per day (492 ft away)

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

    Enhanced food service safety measures are in place.

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts credit cards, debit cards and cash.

    Also known as

    • Steigenberger Bad Neuenahr
    • Steigenberger Hotel Bad Neuenahr
    • Steigenberger Hotel Bad Neuenahr Germany/Bad Neuenahr-Ahrweiler
    • Steigenberger Bad Neuenahr Hotel Bad Neuenahr-Ahrweiler
    • Steigenberger Bad Neuenahr Hotel
    • Steigenberger Bad Neuenahr Bad Neuenahr-Ahrweiler
    • Steigenberger Bad Neuenahr Hotel
    • Steigenberger Bad Neuenahr Bad Neuenahr-Ahrweiler
    • Steigenberger Bad Neuenahr Hotel Bad Neuenahr-Ahrweiler

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Steigenberger Bad Neuenahr does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Self parking costs EUR 20.00 per day.
    • Yes, there's a pool.
    • Yes, dogs are welcome. There's a charge of EUR 22 per pet, per day. Food and water bowls are available.
    • You can check in from 3 PM - midnight. Check-out time is noon.
    • Yes, Parkrestaurant offers alfresco dining. Nearby restaurants include Luthers (3-min walk), Alt Beul (4-min walk), and Die Bayerische Botschaft (5-min walk).
    • Yes, there's a casino.
    • Have fun with nearby activities like hiking and mountain biking. Steigenberger Bad Neuenahr also has a casino.
    8.6.Fabulous.
    • 8.0.Very good

      Grand outside

      Grand exterior is sadly not met on the interior. Very comfortable, but clearly aimed at an older clientele and not refreshed and modernised like their other properties

      2 night trip with friends, Aug 27, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Everything was perfect and very nice place and staff

      2 night trip, Nov 21, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Hotel is as can be expected of Steigenberger. Great character in perfect surrounding.

      1 night romance trip, Sep 16, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Nice, modern clean rooms set in a beautiful location. Around 25 minutes from the Nurburgring, this is an ideal place to stay if you want to relax in the evening. Good parking on site and quality food in the restaurant.

      Barry, 1 night trip, Aug 8, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      I Lille the breakfats. I also liked the Sauna. Everything was Great.

      1 night trip, Jun 29, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Everything about our stay was as good as usual,which is very good, but we were extremely disappointed that the swimming pool was closed for refurbishment. We received no warning of this, either at check-in, or by means of a notice in reception or in our room. The first we knew was when we arrived at the pool ( a long walk ) only to find it locked up and empty of water.

      1 night romance trip, Jun 24, 2019

      Verified Expedia guest review

    • 4.0.Fair

      Shower design is terrible water comes out. Told front desk several times - no action taken

      1 night trip, May 24, 2019

      Verified Expedia guest review

    • 8.0.Very good

      Ok but not worth the reputation

      Nice hotel but clearly riding on it’s reputation without putting much effort in. Staff is professional but not very friendly, nice or attentive. Location is great and there’s free parking in the area (weekends), about 5 min walk from the hotel. The hotel itself is a bit outdated but some areas and rooms are nicely renovated. The pool area is very outdated but is undergoing a renovation right now. Sauna is ok-ish but not impressive by any means (please combine sauna with the pool area). The room was very nice and comfortable! Large walk-in closet was a positive surprise. Very nice bed. Something I was not impressed about was housekeeping. The shampoo & shower gel bottles had been opened as the seal was broken on all bottles so I threw them away but the next day they were not replaced. Also, the toilet paper in the bathroom had only a little bit left, which was strange. Breakfast was good but the staff didn’t look very happy. Note that this hotel is very popular among more elderly folks.

      2 night romance trip, May 3, 2019

      Verified Hotels.com guest review

    • 8.0.Very good

      Swimming pool was great thermal pool. Nice and warm. Clean

      2 night trip with friends, Mar 7, 2019

      Verified Expedia guest review

    • 2.0.Poor

      Sehr schade

      Auf Grund der Flutkatastrophe kein Besuch und leider weder Erstattung der Punkte und des Geldes! Sehr schlecht vom Steigenberger!

      4 night business trip, Jul 13, 2021

      Verified Hotels.com guest review

    See all 169 reviews