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Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel

No-frills St. Charles hotel with indoor pool

  • Free self-serve breakfast, free WiFi, and free parking
From
Rs6,246

Image gallery

  • Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel
  • Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel
  • Pool
  • Pool
  • Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel
Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel. Image 1 of 62.
1 / 62Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel
8.4.Very good.
  • Elevator did not work for half the stay. It took literally 4-5 minutes to get hot water…

    Feb 7, 2021

  • Amazing! My kids loved the pool and it was super clean. With very friendly staff

    Jan 23, 2021

See all 150 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Convenient
Easy parking
Dining options
  • Free WiFi
  • Free parking
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 83 smoke-free guestrooms
  • Daily housekeeping
  • Indoor pool
  • Fitness center
  • 24-hour business center
  • 24-hour front desk

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Microwave
  • Refrigerator
  • Private bathroom
  • Television

What’s around

  • Charlestowne Mall - 4 min walk
  • Dellora A. Norris Cultural Arts Center - 27 min walk
  • Arcada Theater - 2.5 mi / 4 km
  • Beith House Museum - 2.8 mi / 4.5 km
  • Grand Victoria Casino - 9.1 mi / 14.7 km
  • Kane County Fairgrounds - 4.6 mi / 7.3 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room
  • Room, 1 King Bed, Non Smoking (Leisure)
  • Room, 2 Queen Beds, Non Smoking
  • Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)
  • Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)
  • Suite, 1 King Bed, Accessible, Non Smoking (HEARING)
  • Suite, 1 King Bed, Accessible, Non Smoking (Hearing, Transfer Shower)
  • Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility)
  • Suite, 2 Queen Beds, Non Smoking
  • Suite, 1 King Bed, Non Smoking

Location

  • Charlestowne Mall - 4 min walk
  • Dellora A. Norris Cultural Arts Center - 27 min walk
  • Arcada Theater - 2.5 mi / 4 km

What’s around

Landmarks

  • Charlestowne Mall - 4 min walk
  • Dellora A. Norris Cultural Arts Center - 27 min walk
  • Arcada Theater - 2.5 mi / 4 km
  • Beith House Museum - 2.8 mi / 4.5 km
  • Grand Victoria Casino - 9.1 mi / 14.7 km
  • Kane County Fairgrounds - 4.6 mi / 7.3 km
  • Geneva History Center - 4.8 mi / 7.8 km
  • Geneva Commons - 5.1 mi / 8.2 km
  • James 'Pate' Philip State Park - 5.2 mi / 8.3 km
  • Durant House Museum - 5.6 mi / 8.9 km
  • St Andrews Golf and Country Club - 5.6 mi / 9 km

Getting around

  • Chicago O'Hare International Airport (ORD) - 48 min drive
  • Chicago, IL (DPA-Dupage) - 4 min drive
  • Chicago Midway Airport (MDW) - 61 min drive
  • Chicago, IL (PWK-Chicago Executive) - 50 min drive
  • West Chicago Station - 13 min drive
  • Winfield Station - 14 min drive
  • Geneva Station - 14 min drive

At a glance

Hotel size

  • This hotel has 83 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Free self-serve breakfast daily
  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • Fitness facilities
  • Golfing nearby
  • Cross-country skiing nearby

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Assistive listening devices available
  • Braille signage
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • 37-inch LCD TV
  • Cable TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • Holiday Inn Express Suites Chicago West St Charles
  • Saint Charles Inn
  • Holiday Inn Express Chicago West St Charles Hotel
  • Holiday Inn Express Chicago West St Hotel
  • Holiday Inn Express Chicago West St Charles
  • Holiday Inn Express Chicago West St

Optional extras

Rollaway beds are available for USD 10.0 per night

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - midnight. Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Vino Thai (7-min walk), Portillo's (10-min walk), and The Office (2.5 mi).
  • No, this hotel doesn't have a casino, but Grand Victoria Casino (20-min drive) and Hollywood Casino Aurora (27-min drive) are both nearby.
  • Have fun with nearby winter activities like cross-country skiing, and in warmer months enjoy a round of golf at the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center.
8.4.Very good.
  • 10.0.Exceptional

    Super friendly staff and very clean rooms. We used the pool area and enjoyed our rooms. The breakfast was nice and delish, they did great accommodations for covid19. Our beds were comfy and the rooms are very nicely upgraded with modernized furniture. I highly recommend for any stays.

    1 night family trip, Dec 30, 2020

    Verified Orbitz guest review

  • 6.0.Good

    The hotel is nice, up to date, clean, nice staff My biggest issues were the heating in the room was non existent. The thermostat on the wall did nothing when turning the heat up. I had a 1 year old baby and was worried that she was too cold all night. It was freezing outside and very cold in our room Also there are no curtains, just a shade that is about 6 inches in front of the window. So from the side all the lighting from the parking lot and business signs shined in

    Alex, 1 night family trip, Dec 15, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    11-20-20 stay - excellent

    Alan, 1 night family trip, Nov 20, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Very friendly front desk employee got us checked in quickly. Rooms were nice the floors are very poorly insulated and cheaply constructed. You will hear every foot step from the people above you if you not top floor.

    1 night family trip, Oct 10, 2020

    Verified Orbitz guest review

  • 8.0.Very good

    Needed some TLC

    The room was clean but needed a little TLC. The window covers had a hole and the faucet seemed to leak. I didn't think the bed was very comfortable.

    1 night family trip, Sep 26, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Hotel was in a good location and it had very friendly staff. Room was clean, but the bed was awful and AC was putting out some bad musty odor so we could not use it.

    1 night romance trip, Sep 25, 2020

    Verified Expedia guest review

  • 6.0.Good

    I was in room 111. Someone above me was walking around till 1 am and the floor squeaked terribly.

    1 night business trip, Aug 25, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Everything was new and fresh. Safe practices were in place and followed.

    Dave, 1 night romance trip, Jul 3, 2020

    Verified Orbitz guest review

  • 10.0.Exceptional

    The best hotel in St. Charles

    This is probably the best hotel in St. Charles. The staff was wonderful and it eas very clean. Due to Covid 19, there was no hot breakfast or indoor pool use but that isnt their fault. I will stay there again while visiting family. Very convenient

    Cynthia, 4 night family trip, Jun 20, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I have stayed at this location a few times now and I love every part of it. The staff is amazing and everyone is super helpful

    Jak, 1 night trip, May 30, 2020

    Verified Expedia guest review

See all 150 reviews