Tivoli Palácio de Seteais

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Outdoor pool
Outdoor pool
Outdoor pool
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Overview of Tivoli Palácio de Seteais

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Tivoli Palácio de Seteais

5.0 star property
Luxury hotel with spa, near Sintra National Palace

9.5/10 Exceptional

307 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
Map
Rua Barbosa do Bocage, 8, Sintra, 2710-517
Main amenities
  • 30 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Outdoor tennis court
  • 24-hour room service
  • Conference center
  • 2 meeting rooms
  • Airport shuttle
  • Airport pick-up service
  • Limo/town car service
For families
  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Sintra National Palace - 13 min walk
  • Monserrate Palace - 16 min drive
  • Quinta da Regaleira - 26 min drive
  • Adraga Beach - 27 min drive
  • Pena Palace - 57 min drive
  • Estoril Racetrack - 38 min drive
  • Guincho Beach - 44 min drive
  • Cascais Beach - 43 min drive
  • Queluz National Palace - 40 min drive
  • Estoril Casino - 40 min drive
  • Boca do Inferno - 45 min drive

Getting around

  • Cascais (CAT) - 43 min drive
  • Humberto Delgado Airport (LIS) - 53 min drive
  • Rio de Mouro Station - 18 min drive
  • Sintra - 20 min walk
  • Mercês Station - 20 min drive
  • Airport shuttle (surcharge)

About this property

Tivoli Palácio de Seteais

Tivoli Palácio de Seteais offers an airport shuttle (available 24 hours). Guests can visit the spa to indulge in deep-tissue massages, body wraps, or facials, and Restaurante Seteais serves breakfast, lunch, and dinner. There's an outdoor pool and a bar/lounge, and rooms at this luxurious hotel offer 24-hour room service and Smart TVs. Fellow travelers like the comfortable beds and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Clean & Safe (Portugal)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 30 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 8:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Children stay free

What to do

  • Tennis
  • Horse riding/rentals
  • Helicopter/airplane tours
  • Discount at nearby fitness center
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • 2 meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • An outdoor pool
  • Full-service spa
  • Outdoor tennis court
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages spoken

  • English
  • French
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 49-inch Smart TV
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Turndown service
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Anantara Spa has massage/treatment rooms. Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Restaurante Seteais - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 80 per vehicle

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards and debit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Payment in full will be due at check-in for all bookings where payment for the stay will be made on site instead of at the time of booking.

Also known as

Palacio De Seteais
Palácio Seteais
Seteais
Seteais Tivoli
Tivoli Palacio De Seteais Hotel
Tivoli Palácio Seteais
Tivoli Palácio Seteais Hotel
Tivoli Palácio Seteais Hotel Sintra
Tivoli Palácio Seteais Sintra
Tivoli Seteais
Tivoli Palacio Seteais Sintra
Tivoli Palácio de Seteais Hotel
Tivoli Palácio de Seteais Sintra
Tivoli Palácio de Seteais Hotel Sintra

Frequently asked questions

Overall score and ratings

9.5

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

8.3/10

Amenities

9.1/10

Property conditions & facilities

8.9/10

Eco-friendliness

10/10 Exceptional

kow, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

beautiful hotel in gorgeous surroundings. Mostly the hotel was excellent though I feel that the dinner menu could be varied a little bit rather than being the same for 3 evenings
david, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotetl
Attention to detail was excellent,from being offered homemade lemonade on arrival to the breakfast choice.A15 minute walk into town.
Marc, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Camila, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful setting and wonderful, helpful staff.
Don, 1-night romance trip
Verified Orbitz guest review

8/10 Very good

The rooms were very comfortable. The views and scenery were lovely, and it was close to town and the sites we wanted to see. I think the hotel needs more comfortable seating in the lounges. For this size hotel, were only 2 couches in the lounge area for families to gather, and no couches or comfortable seating in the bar, which has the potential to be a lovely bar. Also, the rug throughout the hotel was old and dirty. Definitely needs updating.
Katherine Ann, 1-night family trip
Verified Expedia guest review

8/10 Very good

Best hotel in Sintra. Stunning!
This is one of the best palace hotels in Portugal and certainly the most luxurious place to stay in Sintra. The building and the garden are beautiful with stunning views. There is a large outdoor pool and a spa. Walking distance to many heritage sites and restaurants in Sintra village. Great service and there is a lift, large TVs in every room. Delicious food, we had many meals there. One downside was that heating was broken in some of the bedrooms so it was very cold at night. We had to borrow an electric heater and we didn’t have any engineers visiting to fix the issue. One downside
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Petras, 1-night trip
Verified Expedia guest review

8/10 Very good

Edith, 1-night trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review