4/10 Fair
16 May 2022
Stay Elsewhere
I will start with the positives: all of the staff I dealt with were helpful and friendly and when I needed to leave my week-long stay a day early they gave me a refund for that unused day. I appreciated both of those things.
Negatives: The hotel was tired and run-down and desperately in need of upgrading. My window was broken and just "fixed" with some packing tape to hold the broken glass in place looked like it had been that way for quite a while. The security lock that allows you to open the door partway securely was also broken - the door side part was gone. And the shower drained extremely slowly so there was always a pool of water in the tub while showering and a ring of soap scum in the tub after it finally drained. Kinda gross. The coup de gras though is that they have no secure parking nor any security cameras so someone was able to steal the catalytic converter out of my truck the first night of my stay even though I parked right in front of the entrance to the hotel. That added a couple of grand to the cost of the hotel stay. Long story short, next time I have to work in the area I will stay elsewhere unless this hotel goes through a huge renovation and improvement. They aren't investing in the property and it shows.
aubrey, 7-night business trip
Verified Hotels.com guest review