2/10 Poor
4 April 2022
My pillow cases, sheet, mattress pad all had huge stains on them. When I called for house keeping to come up and look at it and change it we we’re told there was nobody there to do it. We had to go down and get it our self and change it. The toilet was not cleaned had poop all in the inside of it😡. Also I wanted to pay for the hotel with cash when I got there but held the room with a credit card. They lady at desk told me she had already charged my card before I had arrived because they keep getting bad credit cards. I wanted to leave and get a different hotel but it would have taken weeks to get my money back
tina, 2-night trip
Verified Hotels.com guest review