6/10 Good
26 January 2023
The room smelled super mildewy. The door to the room had mildew stains all over. The AC was pretty bad and the room would get super humid. I know this is Florida, but it’s January and hasn’t really been humid at all.
I never once had housekeeping come to the room in 8 nights. Thankfully, I had my own towels. There is no phone in the room. There were NO trash cans in room, not even in the bathroom. I ended up buying toilet paper and trash bags, because going to the office was a hassle. We thought we lost our key card one night and the office was closed and I couldn’t get through to a person to get a new key or open the room. Thankfully, I found the spare in my car.
Wifi was SUPER spotty, it would cut out at least once an hour.
I was ready to get out of there and it is a bit overpriced for what you get, but it did the job
Julia
Julia, 8-night family trip
Verified Hotels.com guest review