6/10 Good
19 February 2023
Place was quiet and the staff very friendly and helpful.
Pool, patio, and hot tub were fantastic. Great views of the ocean from everywhere.
BUT: Hotel is still recovering from COVID and the 2017(?) hurricane, Our room was fine, but there are some remaining repairs to be done in public spaces, e.g. the woman's rest room by the pool was out of order for our stay. Breakfast buffet was average; made to order omelets were the best option. The bar food at the pool bar was good (open for lunch and dinner) The dinner buffet was disappointing; we were there in midevening and the beef and shrimp were empty. Had to ask and wait for more to be cooked. The upscale Italian restaurant was only open Monday night and Tuesday night of the week we were there, so the only dinner choices on other nights were the bar and the buffet.
You can pleasantly walk a band of sand to the east, but the beach isn't swimmable: there is a line of rocks and seaweed which they are restricted from removing, apparently because of environmental concerns. But if your a pool person, the poolside view of the beach and ocean is wonderful.
Other than to continuing to repair the place and find someway to clean up the beach so it matches the photo, my two easy suggestions for them to make the place more deserving of an upscale review: Have bar waiters provide poolside service. Have the fancy, sit-down restaurant open every evening as a dinner option.
Verified traveller
3-night trip
Verified Hotels.com guest review