Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive
All-inclusive beachfront property with spa, near Witches Beach
- Free WiFi and free parking
- All (52)
- Interior (3)
- Bar/Dining (11)
- Rooms (12)
- Fitness/Leisure (14)
- Exterior (9)
- Other (3)
Restaurant
Beach
Beach
Beach
Outdoor Pool
Outdoor Pool
Pool
Junior Suite - Guest Room View
Master Suite - In-Room Dining
Junior Suite - Guest Room
Master Suite - Guest Room View
Master Suite - Living Area
Junior Suite - Bathroom
Master Suite - Bathroom
Hotel Front – Evening/Night
Property Grounds
Outdoor Wedding Area
Hotel Bar
Hotel Bar
Restaurant
Dining
Dining
Spa
Spa
Hair Salon
Reception
Lobby Lounge
Children’s Activities
Tennis Court
Golf
Fitness Facility
Gym
Meeting Facility
Aerial View
Outdoor Pool
Indoor Spa Tub
Junior Suite - Guest Room
Master Suite - Guest Room
Junior Suite - Guest Room
Master Suite - Guest Room
Junior Suite - In-Room Kitchen
Garden
Property Grounds
Hotel Bar
Hotel Bar
Restaurant
Buffet
Restaurant
Spa
Spa
Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive
Private pool
Restaurant[1/52]
Only thing I would change is having large 5 gallon water bottles instead of giving us a…
Wonderful
Hotels.com™ Rewards
At a glance
Key facts
Size
- 378 rooms
Arriving/leaving
- Check-in time 4:00 PM-4:00 PM
- Check-out time is 11 AM
- Express check-in/out
Restrictions related to your trip
- Mexico may have travel restrictions in place due to COVID-19.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Travelling with others
Children
- Babysitting/childcare*
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Transport
Transfers
- Airport shuttle (available 24 hours)*
Parking
- Free onsite self parking
- Free onsite valet parking
- Wheelchair-accessible parking on site
- Onsite parking limited
Offsite
- Free area shuttle
Payment types at the property
FAQs for Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive
Does Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive offer free cancellation for a full refund? Yes, Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions. What are the cleanliness and hygiene measures currently in place at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive? This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners. Is parking offered on site at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive? Yes, there's free self and valet parking. Parking spots may be limited. Is there a pool at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive? Yes, there are 3 outdoor pools and a children's pool. Are pets allowed at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive? Sorry, pets and service animals aren't allowed. What are the check-in and check-out times at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive? You can check in from 4:00 PM - 4:00 PM. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available. Are there restaurants at or near Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive? Yes, there are 5 onsite restaurants, featuring alfresco dining and international cuisine. Nearby restaurants include La Fonda at Villas El Rancho (2.7 mi), Cilantro's (5.5 mi), and El Fish Market (5.6 mi). Is airport shuttle service offered by Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive? Yes, an airport shuttle is available. The charge is USD 40 per person roundtrip. What is there to do at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive and nearby? Have fun with onsite activities like snorkeling and volleyball, and practice your swing on the tennis courts. Additional recreation onsite includes volleyball and yoga. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 3 outdoor swimming pools. Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive also has 4 bars, a private beach, and a fitness center, as well as spa services and a garden.
Recent reviews
Fabulous 8.6 From 501 reviews
Very good
great hotel
The hotel was very nice, the restaurant food was great, the only part I think they need to improve is on the checking at the lobby, it takes way too long they need to look into the process to see what they can change to make it better, it takes too long for the complete process to finish.
Jorge, us3 night family trip
Fair
Horrible service
Horrible service. They offer golf carts to love you around the hotel , because of the long distances , but none are ever available. I made a reservation for make up and hair for my couple. They didn’t acknowledge it. It was at 3 they didn’t make time until 4 because all the stylists had left. Made us 2 hours late to the wedding we were attending. I do not recommend at all horrible service.
Jose Isaak, us2 night trip
Very good
Very nice place to stay. I taught by room wouldn’t have ocean view because of the palms but it did. Service is excellent, I would definitely go back! Love it!!!!!!
us4 night romance trip
Exceptional
Generally speaking, this place is a very nice, staff is also very polite..i would definitely stay there again... I paid all inclusive service and the only thing i didn't like is paying a fee for room service...but other tah that it was excellent
Francisco, us3 night romance trip
Exceptional
Good property and Place but not good enough restaurants!
us4 night family trip
Poor
The entrance is beautifull but the rooms are ugly and very old, i didnt stay there and they didnt want to refund any money
Diana mariel, us4 night family trip
Fair
outdated resort that is overpriced
the rooms are very outdated and have a mold smell. beds are horrible. wifi very bad, not ideal for any work travel. the food menu has not been changed in years. the food quality has definitely gone downhill and not worth the 90$ a day for all inclusive. the premium wrist band is a joke and not worth it. they try to sell timeshares the whole time. even calling the room in the early am to try to get you to go to an owners brunch. theyve become very desperate for money and have cut a lot of corners in service and quality of food. my stomach has still not recovered. i do not recommend if you expect quality and service.
us1 night trip with friends
Exceptional
Great place to stay. Everything was perfect. Very clean
Adriana, us3 night romance trip
Exceptional
Magnificent
Best place to stay
Oswaldo, us2 night trip
Exceptional
Great place to relax and enjoy good food and views
AC, us4 night romance trip
