6/10 Good
11 November 2024
sticky renovations
I booked the hotel online because of a previous day it was really nice however it was under another name and it had breakfast at the time. as soon as I entered the hotel I realized the whole front lobby and downstairs hallways were under renovation. the front desk agents were very friendly and professional. I got to my room sat on my bed after pulling the top blanket over and sat down. when I got up I realized that I sat in something wet and sticky. I believe it was conditioner so I know the duvet had not been changed.within an hour of being there I decided to go back downstairs but the elevator was no longer working. so it was unpleasant walking all the way up to the 4th floor via the stairwell. I also was met with an extra $100 fee and a $16 fee for incidentals Etc
Verified traveller
1-night trip
Verified Hotels.com guest review