All properties in Kaarst, North Rhine-Westphalia, Germany

Mercure Hotel Düsseldorf Kaarst

Suburban hotel in Kaarst with indoor pool and restaurant

  • Free WiFi

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

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  • Pool
  • Pool
  • Indoor Pool
  • Indoor Pool
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Königsberger Strasse 20, Kaarst, 41564, NW, Germany
  • Very friendly helpful staff. Good facilities, very clean.

    Oct 10, 2021

  • Very clean hotel, convenient location. There is a small offsite parking location that’s…

    Aug 23, 2021

See all 75 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location


The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Indoor pool
    • Free WiFi
    • Parking available
    • Pool
    • Airport transfer
    • Bathtub
    • Non-smoking

    Property highlights

    Main amenities

    • 192 smoke-free guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • Indoor pool
    • Breakfast available
    • Sauna

    For families

    • Free cribs/infant beds
    • Rollaway/extra beds (free)
    • Connecting/adjoining rooms available
    • Private bathroom
    • Separate sitting area
    • Premium TV channels

    What’s around

    • Konigsallee - 9 mi / 14.4 km
    • Rhine Promenade - 9.1 mi / 14.6 km
    • University Hospital - 10.5 mi / 16.9 km
    • Messe Duesseldorf - 10.5 mi / 16.9 km
    • Stiftung Schloss Dyck - 10.9 mi / 17.5 km
    • Merkur Spiel-Arena - 11.6 mi / 18.6 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    • Privilege, Room, 1 Queen Bed
    • Standard Room, 1 Queen Bed
    • Standard Room, 1 Twin Bed
    • Privilege, Suite, 1 Queen Bed
    • Standard Twin Room, 2 Twin Beds

    What’s around


    • Konigsallee - 9 mi / 14.4 km
    • Rhine Promenade - 9.1 mi / 14.6 km
    • University Hospital - 10.5 mi / 16.9 km
    • Messe Duesseldorf - 10.5 mi / 16.9 km
    • Stiftung Schloss Dyck - 10.9 mi / 17.5 km
    • Merkur Spiel-Arena - 11.6 mi / 18.6 km
    • PSD Bank Dome - 12.4 mi / 19.9 km
    • Borussia Park - 17.7 mi / 28.5 km
    • Messe Essen - 27.9 mi / 44.8 km

    Getting around

    • Duesseldorf International Airport (DUS) - 20 min drive
    • IKEA Kaarst Station - 9 min walk
    • Büttgen Station - 7 min drive
    • Neuss Central Station - 7 min drive
    • Kaarst Mitte/Holzbüttgen S-Bahn - 20 min walk
    • Airport shuttle (surcharge)
    See on map
    Königsberger Strasse 20, Kaarst, 41564, NW, Germany

    At a glance

    Hotel size

    • This hotel has 192 rooms
    • This hotel is arranged over 4 floors


    • Check-in time 3 PM-midnight
    • Check-out time is 12:30 PM

    Restrictions related to your trip

    • Check COVID-19 restrictions.
    • Due to COVID-19, this property’s food and beverage options may be limited.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18


    • Pets allowed (dogs and cats only)*
    • 2 per room
    • Food and water bowls available


    • Free WiFi in public areas
    • Free WiFi and wired Internet access in rooms


    • Airport shuttle*


    • Onsite self parking (EUR 15 per day; includes in/out privileges)
    • Onsite valet parking (EUR 8.00 per day)
    • Wheelchair-accessible parking on site

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Buffet breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Room service
    • Coffee/tea in a common area

    Things to do

    • Indoor pool
    • Free use of nearby fitness center
    • Spa treatment room(s)
    • Steam room
    • Golfing nearby
    • Sauna

    Working away

    • Business center
    • Number of meeting rooms - 10
    • Conference space
    • Conference space size (feet) - 15070
    • Conference space size (meters) - 1400
    • Conference center
    • Computer station


    • 24-hour front desk
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Multilingual staff


    • Number of buildings/towers - 1
    • Elevator
    • Safe-deposit box at front desk
    • Garden
    • Terrace
    • Television in common areas


    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible on-site restaurant

    Languages Spoken

    • English
    • German

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Coffee/tea maker
    • Iron/ironing board (on request)

    Sleep well

    • Hypo-allergenic bedding available
    • Blackout drapes/curtains
    • Soundproofed rooms

    Things to enjoy

    • Separate sitting area

    Freshen up

    • Private bathroom
    • Shower/tub combination
    • Free toiletries
    • Hair dryer

    Be entertained

    • 32-inch LCD TV
    • Premium TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    Food and drink

    • Free bottled water


    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Special features


    Carolus Restaurant - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

    Bar High-Light - Onsite sports bar.

    Awards and affiliations

    This property has signed the UNESCO Sustainable Tourism Pledge.

    Fees & policies

    Optional extras

    • Buffet breakfast is offered for an extra charge of EUR 18 per person (approximately)
    • Airport shuttle service is offered for an extra charge

    PetsPay at property

    • Pets are allowed for an extra charge of EUR 15 per pet, per night

    ParkingPay at property

    • Self parking costs EUR 15 per day with in/out privileges
    • Valet parking costs EUR 8.00 per day

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

    Contactless check-out is available.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.


    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    This property accepts Visa, Mastercard, American Express, Eurocard, debit cards and cash.

    Also known as

    • Radisson Düsseldorf Kaarst
    • Mercure Hotel Düsseldorf Kaarst
    • Mercure Düsseldorf Kaarst
    • Mercure Dusseldorf Kaarst
    • Mercure Hotel Düsseldorf Kaarst Hotel
    • Mercure Hotel Düsseldorf Kaarst Kaarst
    • Mercure Hotel Düsseldorf Kaarst Hotel Kaarst

    *See fees & policies for additional details or extra charges


    • Yes, Mercure Hotel Düsseldorf Kaarst does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Self parking costs EUR 15 per day. Valet parking costs EUR 8.00 per day.
    • Yes, there's an indoor pool.
    • Yes, cats and dogs are welcome, with a limit of 2 per room. There's a charge of EUR 15 per pet, per night. Food and water bowls are available.
    • You can check in from 3 PM - midnight. Check-out time is 12:30 PM. Contactless check-out is available.
    • Yes, Carolus Restaurant offers international cuisine and garden views. Nearby restaurants include Alte Zeit (15-min walk), Gaststätte Lebioda (2.1 mi), and Pizzeria Bella Napoli (2.2 mi).
    • Yes, an airport shuttle is available.
    • Have fun with nearby winter activities like skiing, and in warmer months enjoy a round of golf at the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a sauna and a steam room. Mercure Hotel Düsseldorf Kaarst also has a garden.
    • 10.0.Exceptional

      Mercure stay there when ever in d

      It was a really nice stay i had the hotel was very clean ...and everything you could think of was there for breakfast....and that staff was so friendly

      jay, 3 night business trip, Mar 12, 2020

      Verified guest review

    • 8.0.Very good

      Nice hotel, clean and well presented if a little dated in places

      1 night business trip, Mar 3, 2020

      Verified guest review

    • 8.0.Very good

      Family stay.

      Nice hotel, super friendly staff specially Laura ❤️, good location, cheap car parking (€8/day) and limited free parking available nearby. Clean, quiet, and spacious rooms with A/C and super comfy double bed. Negattives: although it is a 4-stars hotel, there was no fridge in the room. In addition, no robes and no slippers. The swimming pool was small. It barely fits 6 adults. There was sauna but no steam room. Moreover, no towels is provided in the pool area. I did not try the food in this place. In general, I recommend this hotel.

      Saleh, 1 night family trip, Aug 7, 2019

      Verified guest review

    • 10.0.Exceptional

      Nice suburban hotel

      Very nice hotel in a quiet suburban location. Access to the IKEA Station was just a short walk away which made travel easy. For those with a vehicle there was ample parking in a large well lit lit. Rooms were huge with comfortable bedding. Staff was very friendly and allowed me to check in early after a very long flight.

      Raymond, 1 night business trip, May 23, 2019

      Verified guest review

    • 10.0.Exceptional

      Clean, well presented hotel

      Good business hotel as I had to work for 1 day. Quiet location and staff friendly. Off road parking, takeaway shops etc. KFC, McDonalds, Subway were local (5 min drive). Had a car so everything was within a good distance

      Antone, 3 night romance trip, May 23, 2019

      Verified guest review

    • 10.0.Exceptional

      Fantastic hotel in Kaarst

      Fantastic hotel in Kaarst (about 20 minutes outside of Dusseldorf). Very helpful staff. Good sized pool and gym area. A short 3 minute walk to main train line into Dusseldorf. Highly recommended.

      Kevin, 2 night business trip, May 18, 2019

      Verified guest review

    • 6.0.Good

      Clean, but comfort and convenience lacking

      Hotel is very clean and efficient and rooms are quiet. Prices for the restaurant and bar is fair. What isn't so good is that you have to pay for parking (this is an out-of-town hotel) which for me isn't justified for hotel guests. Also, the single beds seem narrow, but the duvets are extremely narrow - so much so, they keep moving off you on one side or the other which doesn't make for restful sleep.

      Nik, 2 night business trip, Dec 10, 2018

      Verified guest review

    • 10.0.Exceptional

      Gutes, sauberes, ruhiges Hotel in Autobahnnähe

      Das Hotel ist etwas in die Jahre gekommen, ist aber ordentlich und sauber. Das Zimmer war trotz unmittelbarer Autobahnnähe ruhig und ließ sich gut klimatisieren. Leider war der Wellnessbereich aufgrund der Coronaeinschränkungen nicht nutzbar. Der Weg von der S-Bahn zum Hotel ist sehr geruchsintensiv und für Koffer leider ziemlich schmal. Da die Straße zum Hotel nicht sehr befahren ist, kann man darauf aber gut laufen. Das Frühstück war umfangreich und fehlende Sachen wurden schnell wieder aufgefüllt. Das gesamte Servicepersonal war sehr freundlich. Die Parkgebühren finde ich für eine solche Hotellage unangemessen. 16€ am Tag ist absolut zu teuer, immerhin liegt es außerhalb der Stadt in einem Gewerbegebiet. Da wir ohne Auto gereist sind, war es für uns jedoch irrelevant.

      Thomas, 1 night business trip, Sep 6, 2021

      Verified guest review

    • 10.0.Exceptional

      Bel établissement, au calme, chambre spacieuse et bien équipée.

      Marie, 1 night trip, Feb 25, 2020

      Verified Expedia guest review

    • 8.0.Very good

      hotel moderne et propre

      L hotel est propre, moderne et confortable. Chambre moderne et spacieuse

      Michel, 1 night trip, Feb 21, 2020

      Verified guest review

    See all 75 reviews