Chateau des Comtes de Challes

Photo gallery for Chateau des Comtes de Challes

Primary image
Seasonal outdoor pool, pool umbrellas, sun loungers
Terrace/patio
Desk, blackout drapes, iron/ironing board, cribs/infant beds
Desk, blackout drapes, iron/ironing board, cribs/infant beds

Overview of Chateau des Comtes de Challes

Chateau des Comtes de Challes

3.0 star property
3-star hotel in Challes-les-Eaux with restaurant and bar/lounge

9.0/10 Superb

246 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
Map
247 Montée du Château, Challes-les-Eaux, Savoie, 73190
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Seasonal outdoor pool
  • Room service
  • Spa services
  • Babysitting
  • Business center
  • 5 meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
For families
  • Cribs/infant beds (surcharge)
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Carre Curial - 15 min drive
  • Lake Bourget - 22 min drive
  • Grand Cercle Casino - 32 min drive
  • Chateau Bayard - 44 min drive
  • Thermes Chevalley - 33 min drive

Getting around

  • Chambery (CMF-Chambery - Savoie) - 20 min drive
  • Montmélian Station - 16 min drive
  • Chambéry-Challes-les-Eaux Station - 18 min drive
  • Goncelin Station - 19 min drive

About this property

Chateau des Comtes de Challes

Chateau des Comtes de Challes is a great choice for a stay in Challes-les-Eaux. Guests can indulge in deep-tissue massages and enjoy French cuisine at Restaurant des Comtes, which is open for lunch and dinner. Other features include a bar/lounge, a seasonal outdoor pool, and a terrace. The helpful staff and restaurant get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 53 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:30 PM - 11:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets allowed (dogs and cats only, 2 per room)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Taking the kids

  • Babysitting (surcharge)

What to do

  • Free use of nearby fitness center
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Rafting nearby
  • Downhill skiing nearby
  • Water skiing nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Snowboarding nearby

Working away

  • Business center
  • 5 meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas
  • Snow sports gear

Facilities

  • 3 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Seasonal outdoor pool
  • Spa services

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, and Swedish massages.

Dining

Restaurant des Comtes - This restaurant specializes in French cuisine and serves lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 0.50 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 14 per person (approximately)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Babysitting is available for an extra charge
  • Cribs/infant beds are available for EUR 22.0 per night
  • Rollaway beds are available for EUR 20.0 per day

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 12 per pet, per night

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • The seasonal pool is open from May to September
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts credit cards and cash.

Also known as

Chateau Comtes Challes
Chateau Comtes Challes Challes-les-Eaux
Chateau Comtes Challes Hotel
Chateau Comtes Challes Hotel Challes-les-Eaux
Chateau Des Comtes De Challes Hotel Challes-Les-Eaux
Chateau des Comtes de Challes Hotel
Chateau des Comtes de Challes Challes-les-Eaux
Chateau des Comtes de Challes Hotel Challes-les-Eaux

Frequently asked questions

Overall score and ratings

9.0

Superb

9.2/10

Cleanliness

8.9/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

8/10 Very good

Penny, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good overnight stop
Nice Château hotel One night stay on way to skiing Used about 5 times
Paul, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

A beautiful chateau, a perfect stay.
We just LOVED our stay at the chateau. The room was very clean and well appointed, the food was superb and the staff ever so kind and professional. We also were impressed with the wine tasting tour offered on the day of arrival. Very informative and the wine of very good quality.
SEIICHI, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Beautiful hotel and setting
Beautiful location and setting Good: excellent fine dining, retains many of the features of a castle from this era. Free wine tasting and visit of the cellars as guests Downs: v poor service in the bar was non existant, haD to ask at reception each time. Breakfast strictly self service in contrast to the fine dining experience. floor boards in corridor super noisy and disturbing.
Stephen, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Happy
Very nice venue. Very friendly staff at reception. Nice Room
Pieter C. R., 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely historic building full of character. Perfect position for a stop off on our way to the ski resort.
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great place to take a little breather from iur hectic lives.
1-night romance trip
Verified Expedia guest review

6/10 Good

Very nice but not truly dog friendly.
We had our dog with us. The garden is small and the only way to eat without leaving the dog in the bedroom was to have room service. The food was excellent.
Michael, 1-night romance trip
Verified Hotels.com guest review

4/10 Fair

Disappointed
Disappointing for what could be a really lovely place. The price we paid was reflected in the very small 2nd floor room - the bedside tables completed the width of the room leaving you unable to open the wardrobe door. The bright orange fluffy cushions added nothing to the ambiance of the room, though the window did open onto a lovely countryside view. The air con in our room failed to work, despite the chambermaid trying to sort it - a electric fan was finally provided but proved ineffective in the June heatwave! We had booked for dinner in the restaurant, but were shown an outside table - our request for an inside one was not met as we were told it was full. It was simply too hot to sit out to eat - it was almost 10 minutes before we were given a menu by which time we had decided to go into the town to eat. The menu prices were very expensive but I can’t say if the food was worth it!
Lindsay, 1-night trip with friends
Verified Hotels.com guest review