At Best Western Inn & Suites, enjoy a continental breakfast and unwind in the spa tub. Connect to free WiFi, take a refreshing dip in the outdoor pool or check out the TV in the lobby. The helpful staff has left a lasting impression on previous guests.
Schlitterbahn New Braunfels Waterpark - 4 min drive - 4.5 km
Gruene Hall - 5 min drive - 6.4 km
Landa Park - 6 min drive - 5.7 km
Getting around
San Antonio International Airport (SAT) - 32 min drive
San Marcos Station - 17 min drive
Restaurants
McDonald's - 10 min walk
Golden Corral - 14 min walk
Sonic Drive-In - 16 min walk
Taco Bell - 15 min walk
Taco Palenque - 7 min walk
About this property
Best Western Inn & Suites
Best Western Inn & Suites puts you within a 10-minute drive of Guadalupe River and Gruene Hall. You can get a morning swim in at the outdoor pool, and the hot tub makes for a relaxing end to the day. Also, Comal River and Schlitterbahn New Braunfels Waterpark are within a short drive. Fellow travelers love the helpful staff.
Languages
English
More about this property
VISIBILITY
At a glance
Hotel size
61 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Express check-out available
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Other information
Designated smoking area (fines apply)
LOB_HOTELS
Property amenities
Food and drink
Free continental breakfast each morning 6:30 AM–9:30 AM
Working away
24-hour business center
Computer station
Services
24-hour front desk
Laundry facilities
Facilities
Television in common areas
An outdoor pool
Hot tub
ROOM
Room amenities
Be entertained
37-inch LCD TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Pillowtop mattress
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Desk chair
Food and drink
Refrigerator
Microwave (on request)
More
Daily housekeeping
Connecting/adjoining rooms available
MONETIZATION_ON
Fees & policies
Refundable deposits
Deposit: USD 50.00 per accommodation, per stay
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Best Western Inn New Braunfels
Best Western New Braunfels
Best & Suites New Braunfels
Best Western Inn & Suites Hotel
Best Western Inn & Suites New Braunfels
Best Western Inn & Suites Hotel New Braunfels
HELP_OUTLINE
Frequently asked questions
Is there a pool at Best Western Inn & Suites?
Yes, there's an outdoor pool.
Are pets allowed at Best Western Inn & Suites?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Inn & Suites?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Inn & Suites?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Express check-out is available.
What is there to do at Best Western Inn & Suites and nearby?
Best Western Inn & Suites has an outdoor pool and a hot tub.
What's the area around Best Western Inn & Suites like?
Best Western Inn & Suites is a short 17-minute walk from Guadalupe River and 17 minutes' walk from Lake Dunlap.
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Best Western Inn & Suites Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.0/10
Staff & service
7.0/10
Amenities
7.4/10
Property conditions & facilities
7.0/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Bed
Elevator
Air conditioning
Children
Outdoor
Location
Highways
Reviews
10/10 Exceptional
27 June 2025
Really nice bathroom with a spa style tub!
amber
amber, 1-night trip
8/10 Very good
22 June 2025
Experience was good, staff was very friendly. The hotel was close to the locations we were going to.
Gilberto
Gilberto, 2-night trip
10/10 Exceptional
9 June 2025
Stayed for a three day vacation to Schlitterbahn. The drive from the hotel to Schlitterbahn was about 6 minutes which was great. Kids enjoyed the pool and the breakfast aswell.
Jose
Jose, 2-night trip
8/10 Very good
5 May 2025
Check in was effortless and the room was nice and clean.
Jessie
Jessie, 2-night trip
10/10 Exceptional
3 May 2025
Good place
Fabiola
Fabiola, 3-night trip
8/10 Very good
19 June 2025
Decent
Natalie
Natalie, 2-night trip
8/10 Very good
29 April 2025
Friendly poeple,. Good breakfasts
Estevan
Estevan, 3-night trip
8/10 Very good
2 June 2025
It was good nice people clean, free breakfastm smoke alarm kept beeping changed batteries 3 times they came the next morning beeping stopped for a couple hours then went back to beeping again no Internet to watch Netflix but other then that it was good and of I come back I'll stay there.
Rachal
Rachal, 3-night trip
2/10 Poor
27 July 2025
Just DONT
Absolutely disgusting! Checked out within the hour. Hair on the sheets and bugs on the nightstand, coming through the door since it didn’t close well, on the baseboards and trim. Looking and probably going to have to fight for our money back. Will NEVER go back and it left a gross taste in my mouth for Best Westerns as a whole!
Angeline
Angeline, 1-night trip
10/10 Exceptional
23 April 2025
Great customer service
Jesusita
Jesusita, 2-night trip
6/10 Good
16 March 2025
It was very clean
Nilda
Nilda, 3-night trip
8/10 Very good
23 March 2025
Good for a few nights. Happy overall. Staff was good and helpful.
Ajo
Ajo, 3-night trip
8/10 Very good
31 December 2024
the renovation was done on the hotel and it was nice
william
william, 2-night trip
10/10 Exceptional
16 November 2024
Needed a place for a quick overnight stay and BW inn&suites was excellent! Friendly staff and no complaints from my end throughout my brief period of respite in New Braunfels— would stay again.
Jinsa
Jinsa, 1-night trip
10/10 Exceptional
26 April 2024
Friendly staff clean room plenty towels close to all dining and activities good breakfast
Alice d
Alice d, 3-night trip
8/10 Very good
21 January 2025
A small, older facility that had been updated, especially the beautiful lobby/breakfast area. Rooms are spacious, not fancy but very nice for the price. It was very quiet and peaceful. Will definitely stay again when I return to San Antonio following the birth of my great-granddaughter.
Mary
Mary, 2-night trip
10/10 Exceptional
9 April 2024
Everyone was very helpful enjoyed the stay
Doug
Doug, 1-night trip
6/10 Good
1 July 2024
The front desk staff was very helpful and friendly.
jeff
jeff, 1-night trip
10/10 Exceptional
17 July 2024
The room was nice and quiet , definitely will rent again
Porfiria
Porfiria, 1-night trip
10/10 Exceptional
24 July 2024
Clean, well maintained, froendly and helpful staff. Will stay again.
Kevin
Kevin, 4-night trip
10/10 Exceptional
13 April 2025
Nothing
Cheryl
Cheryl, 3-night trip
8/10 Very good
24 January 2023
Very good overall stay
Bernardo
Bernardo, 1-night trip
10/10 Exceptional
18 November 2024
Staff is amazing and attentive! Thank you
Tom
Tom, 2-night trip
10/10 Exceptional
9 July 2024
A great place to rest after a long day on river tubing