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Hotel Illa D'Or

4.5 star property
Pollensa beachfront hotel with 2 restaurants and spa
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Illa D'Or

Winery
Exterior
Beach/ocean view
Seasonal outdoor pool, open 8 AM to 8 PM, pool umbrellas
View from room

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • Airport transfer
  • Non-smoking
  • Gym
  • Spa

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Health club
  • Outdoor tennis court
  • Sauna
  • Beach towels
  • Seasonal outdoor pool
  • Spa tub
  • Pool bar

Feel at home (6)

  • Children stay free
  • Babysitting (surcharge)
  • Private bathroom
  • Living room
  • Television
  • Garden

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Club Apartment, Terrace, Annex Building

In-room safe, desk, blackout curtains, free WiFi

Club Apartment, Terrace, Annex Building

Highlights

Terrace
Air conditioning
Kitchenette
Refrigerator
LCD TV
Blackout drapes/curtains
Bathrobes
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, Balcony

In-room safe, desk, blackout curtains, free WiFi

Double Room, Balcony

Highlights

Balcony
Air conditioning
LCD TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Hair dryer
Minibar
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, Sea View

In-room safe, desk, blackout curtains, free WiFi

Double Room, Sea View

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Hair dryer
Minibar
Satellite channels
  • 20 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

In-room safe, desk, blackout curtains, free WiFi

Single Room

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Hair dryer
Minibar
Satellite channels
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, Mountain View

In-room safe, desk, blackout curtains, free WiFi

Standard Double Room, Mountain View

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Hair dryer
Minibar
Satellite channels
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, Balcony, Sea View

In-room safe, desk, blackout curtains, free WiFi

Double Room, Balcony, Sea View

Highlights

Balcony
Air conditioning
LCD TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Hair dryer
Minibar
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Studio, Terrace, Annex Building

Private kitchen

Studio, Terrace, Annex Building

Highlights

Terrace
Air conditioning
Kitchenette
Refrigerator
LCD TV
Blackout drapes/curtains
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Balcony, Partial Sea View

In-room safe, desk, blackout curtains, free WiFi

Double Room, Balcony, Partial Sea View

Highlights

Balcony
Air conditioning
LCD TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Hair dryer
Minibar
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About the area

Map
Passeig de Colon, 265, Port de Pollenca, Pollensa, Mallorca, 7470

What's nearby

  • Pollensa Port - 16 min walk
  • Playa del Port de Pollença - 19 min walk
  • Formentor Cape - 6 min drive
  • Formentor Beach - 19 min drive
  • Alcúdia Beach - 30 min drive

Getting around

  • Palma de Mallorca Airport (PMI) - 58 min drive
  • Muro Station - 27 min drive
  • Inca Station - 28 min drive
  • Llubi Station - 31 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Cappuccino - ‬12 min walk
  • ‪Cappuccino - ‬12 min walk
  • ‪Gran Café 1919 - ‬16 min walk
  • ‪Store Formentor - ‬3 min walk
  • ‪Bodega Can Ferra - ‬17 min walk

About this property

Hotel Illa D'Or

Situated on the bay, Hotel Illa D'Or is a great choice for a stay in Pollensa. Guests can visit the spa to be pampered with massages, facials, or body treatments, and Restaurante 1929, one of 2 restaurants, serves dinner. This luxurious hotel also features a poolside bar, a health club, and a fitness center. Fellow travelers love the helpful staff.

Languages

English, French, German, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 120 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
    • This property enforces a smart-casual dress code during dinner at its restaurants, which includes long trousers for men.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
    • Babysitting*
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)
  • Lifeguard on site

What to do

  • On the beach
  • Tennis
  • Hiking/biking trails nearby
  • Windsurfing nearby

Working away

  • Business center
  • Meeting room
  • Conference space (861 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Beach towels
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1929
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Health club
  • Seasonal outdoor pool
  • Full-service spa
  • Spa tub
  • Outdoor tennis court
  • Sauna
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • 26-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Bathrobes

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments.

Dining

Restaurante 1929 - This restaurant serves dinner only.
La Terrassa - This fine-dining restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).
Gin and Tonic Corner - Onsite cocktail bar. Guests can enjoy alfresco dining (weather permitting).

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night, up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 13.50 per person
  • Airport shuttle service is offered for an extra charge of EUR 50 per person (one-way)

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 8 PM
  • The seasonal pool is open from March to October
  • Guests under 16 years old are not allowed in the swimming pool
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms.
Only registered guests are allowed in the guestrooms.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Illa
Hotel Illa d'Or
Hotel Illa d'Or Pollensa
Illa d'Or
Illa d'Or Hotel
Illa d'Or Pollensa
Illa Hotel
Hotel Illa D'Or Hotel
Hotel Illa D'Or Pollensa
Hotel Illa D'Or 4**** Sup
Hotel Illa D'Or Hotel Pollensa

Frequently asked questions

Does Hotel Illa D'Or offer free cancellation for a full refund?
Yes, Hotel Illa D'Or does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Illa D'Or?
Yes, there's a seasonal outdoor pool. Guests have pool access from 8 AM to 8 PM.
Are pets allowed at Hotel Illa D'Or?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Illa D'Or?
Sorry, there's no onsite parking at Hotel Illa D'Or.
Is airport shuttle service offered by Hotel Illa D'Or?
Yes, an airport shuttle is available. The charge is EUR 50 per person one-way.
What are the check-in and check-out times at Hotel Illa D'Or?
Check-in start time: 2 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-out is available.
What is there to do at Hotel Illa D'Or and nearby?
Practice your swing on the tennis courts. Indulge in a treatment at the spa and soothe your senses in the spa tub. Hotel Illa D'Or also has a seasonal outdoor pool and a sauna, as well as a health club and a garden.
Are there restaurants at or near Hotel Illa D'Or?
Yes, there are 2 onsite restaurants, featuring alfresco dining and Mediterranean cuisine.
What's the area around Hotel Illa D'Or like?
Hotel Illa D'Or is on Playa d'Albercuix, a short 16-minute walk from Pollensa Port and 19 minutes' walk from Playa del Port de Pollença.

Hotel Illa D'Or Reviews

Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Isabelle, 9-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

8/10 Very good

Lovely for Bed & Breakfast
Room was very small and window had grill and was against fire escape, but was comfortable and nicely appointed. Breakfast was great, as were Bar Food on Terrace. However the Dinner option in dining room was awful with pre cooked options. The A la Carte in seafront was ok but much better and less expensive in local restaurants. Go Bed and Breakfast and it's a lovely hotel.
Pam, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful time honoured Hotel. Faultless service and the best views on the island. I’d say a 5 star hotel.
AMY L, 4-night trip
Verified Hotels.com guest review

4/10 Fair

We stayed at 5 hotels in our house search on the island of Mallorca 2024 Honestly, this was the worst one without doubt. Having spent €500 we had high hopes , but sadly it was not to be. In summary… Reception staff, average at best. Room, the worst room we stayed in the whole of Mallorca, it smelt , bathroom tired, zero view, it was clean however. Bar staff not happy, On check out they really were not bothered, pay the bill and leave. No nice touches as you arrive/leave eg bottle of fizz in the room , sentenced candle when you leave etc. all other Mallorca hotels did something. Very disappointed, felt like it was living on past reputation, happy to be contacted if the hotel is at all interested, which I doubt. Without doubt, average at best
jonathan, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice hotel Beautiful location
Mark, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Great
Simon, 7-night trip
Verified Expedia guest review

10/10 Exceptional

It was faultless. It was everything you could wish for in a hotel. We will definitely be back👏👏👏
Mark, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

The property was very clean and modern, the breakfast was outstanding and the staff were friendly and accomodating. Life music in the evening on the outdoor patio was a great bonus.
Michael, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent service throughout the stay. Staff were fantastic.
10-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Juliet, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Really lovely, welcoming place to stay. Beautiful rooms and general surroundings. Staff friendly and couldn’t be more helpful. Adult only pool and lovely sea facing deck chair area. Great breakfast buffet. We spent a family birthday here and they made our mum feel very special.
Sarah, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Daniel, 11-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely hotel in a fabulous location.
David, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Overall an enjoyable stay. Felt a little understaffed and no pool attendants which was a shame
Dominic, 11-night family trip
Verified Expedia guest review

10/10 Exceptional

Michael, 9-night trip
Verified Expedia guest review

10/10 Exceptional

Wonderful stay
Great stay. Wonderful location, very clean, great friendly helpful staff. A restful week in the sun with great food, service and location. We will be back !
Mike, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Petra, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Andrew James Alexander Grant, 2-night trip
Verified Expedia guest review

10/10 Exceptional

A beautiful hotel with history but very modern. Superb service and gorgeous views. The staff are very friendly and efficient. The food is varied and very good.
Francis, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

A, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Isabel, 4-night trip
Verified Expedia guest review

10/10 Exceptional

It was peaceful, quite at a fantastic location. Hotel looks right out at the bay which is a spectacular view
Lynda, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel, amazing holiday
Natalie, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Superb 5* hotel plus high quality luxury apartments with immediate to all the hotel facilities & service
Philip, 7-night romance trip
Verified Expedia guest review