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Hualuxe Suzhou Bay Hot Spring Resort , An Ihg Hotel

Photo gallery for Hualuxe Suzhou Bay Hot Spring Resort , An Ihg Hotel

Exterior
Room amenity
Premium Room, 1 King Bed (Private Hot Spring) | Bed sheets
Premium Room, 1 Twin Bed (Private Hot Spring) | Bed sheets
Suite, 1 Bedroom (Private Hot Spring) | Bed sheets

Overview of Hualuxe Suzhou Bay Hot Spring Resort , An Ihg Hotel

Hualuxe Suzhou Bay Hot Spring Resort , An Ihg Hotel

2.0 star property
No-frills Suzhou hotel with 24-hour fitness

6.0/10 Good

1 verified Hotels.com guest review

Popular amenities

  • Free parking
  • Gym
  • Non-smoking
  • Bathtub
  • 24/7 front desk
Map
East Taihu Lake ecotourism area, Wujiang District, Suzhou, Jiangsu, 215200

Room options

About this area

What's nearby

  • In Wujiang

Getting around

  • Wuxi (WUX-Shuofang) - 61 min drive
  • Suzhou Railway Station - 29 min drive

About this property

Hualuxe Suzhou Bay Hot Spring Resort , An Ihg Hotel

Enjoy your visit to Suzhou with a stay at Hualuxe Suzhou Bay Hot Spring Resort , An Ihg Hotel.

Languages

Chinese (Mandarin)

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 169 rooms

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Working away

  • Business center
  • 10 meeting rooms

Services

  • 24-hour front desk

Facilities

  • Built in 2021
  • 24-hour fitness center

Languages

  • Chinese (Mandarin)

Room amenities

Home comfort

  • Bathrobes

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Towels

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

<p>This property does not have elevators. </p><p>Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site. </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p>

Also known as

Hualuxe Suzhou Bay Hot Spring Resort , An Ihg Hotel Hotel
Hualuxe Suzhou Bay Hot Spring Resort , An Ihg Hotel Suzhou
Hualuxe Suzhou Bay Hot Spring Resort , An Ihg Hotel Hotel Suzhou

Frequently asked questions

Does Hualuxe Suzhou Bay Hot Spring Resort , An Ihg Hotel offer free cancellation for a full refund?
Yes, Hualuxe Suzhou Bay Hot Spring Resort , An Ihg Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hualuxe Suzhou Bay Hot Spring Resort , An Ihg Hotel?
As of 5 February 2023, prices found for a 1-night stay for 2 adults at Hualuxe Suzhou Bay Hot Spring Resort , An Ihg Hotel on 9 February 2023 start from ₹7,751, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hualuxe Suzhou Bay Hot Spring Resort , An Ihg Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hualuxe Suzhou Bay Hot Spring Resort , An Ihg Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hualuxe Suzhou Bay Hot Spring Resort , An Ihg Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Hualuxe Suzhou Bay Hot Spring Resort , An Ihg Hotel?
You can check in starting at 2:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Hualuxe Suzhou Bay Hot Spring Resort , An Ihg Hotel and nearby?
Maintain your daily exercise routine at the 24-hour gym.

Reviews

6.0

Good

8.0/10

Cleanliness

6.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Good

I booked one king size bed private hot spring room in Expedia, but the hotel system shows double beds private hot spring room when I arrived. The front desk took 10 min to get me the right one. However, when I entered the room, it was totally uncleaned. Looked like someone just left the room without cleaning. Used towel in the bath, used towel on the floor, and the hot spring is still filled with hot water...... I had to called the front desk and ask them get me a room again..... Totally ruined my first day of vacation.
Chun Han, 1-night family trip
Verified Expedia guest review