Holiday Inn Franklin - Cool Springs, an IHG Hotel

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Room amenity

Overview of Holiday Inn Franklin - Cool Springs, an IHG Hotel

Holiday Inn Franklin - Cool Springs, an IHG Hotel

3.0 star property
3-star hotel with outdoor pool, near CoolSprings Galleria

9.1/10 Superb

409 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
1738 Carouthers Pkwy, Brentwood, TN, 37027
Main amenities
  • 106 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Fitness center
  • Seasonal outdoor pool
  • Room service
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
For families
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • CoolSprings Galleria - 25 min walk
  • Brentwood Library - 5 min drive
  • The Factory - 13 min drive
  • Franklin Theatre - 17 min drive
  • Radnor Lake State Park - 14 min drive
  • Carter House - 17 min drive
  • The Escape Game Nashville - 15 min drive
  • Nashville Zoo - 19 min drive
  • Lipscomb University - 20 min drive
  • Ford Ice Center Antioch - 20 min drive
  • Arrington Vineyards - 22 min drive

Getting around

  • Nashville International Airport (BNA) - 22 min drive
  • Smyrna, TN (MQY) - 39 min drive
  • Nashville Riverfront Station - 17 min drive
  • Nashville Donelson Station - 22 min drive
  • Area shuttle

About this property

Holiday Inn Franklin - Cool Springs, an IHG Hotel

Holiday Inn Franklin - Cool Springs, an IHG Hotel puts you just a 5-minute drive from CoolSprings Galleria. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. Rooms feature bonuses like refrigerators and microwaves, along with flat-screen TVs and room service. Fellow travelers like the comfortable beds and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 106 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3 PM - 1:00 AM
  • Express check-in/out
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Pets allowed*
  • Service animals welcome
  • 2 per room (up to 60 lbs)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • Meeting room
  • Conference space (988 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Languages spoken

  • English

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Fees & policies

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 35 per accommodation, per stay

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • The seasonal pool is open from May to September

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Magnuson Cool Springs
Magnuson Cool Springs Brentwood
Magnuson Hotel Cool Springs
Magnuson Hotel Cool Springs Brentwood
Holiday Inn Franklin Cool Springs Hotel Brentwood
Holiday Inn Franklin Cool Springs Hotel
Holiday Inn Franklin Cool Springs Brentwood
Holiday Inn Franklin Cool Springs
Wingate Inn Cool Springs Hotel Brentwood
Wingate Cool Springs

Frequently asked questions

Overall score and ratings

9.1

Superb

9.2/10

Cleanliness

9.2/10

Staff & service

8.5/10

Amenities

9.3/10

Property conditions & facilities

9.0/10

Eco-friendliness

6/10 Good

David, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The room was very clean. The bed was very comfortable. It was a little noisy in the hallway but was quiet by the time we went to sleep.
Paul, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jimmie, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Paula, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Holiday Inn stay
Had no problem checking in. Was also able to get a discount for being a veteran. Our room was very comfortable, but unfortunately was not properly cleaned as several open cans of beverage were in the room, as well as the refrigerator door being open. Staff apologized and provided complimentary coupons for free breakfast. Breakfast was ok, but the same as you would get at any hotel that provides a free breakfast as part of the cost (eggs, bacon/sausage, rolls, pastry, fruit, waffles), where here it was extra. When I was greeted by the gentleman working the Restaurant area, I asked him how he was and he said, "Actually, I'd rather not be here ...". Strange response to greet someone.
William, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gregory, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Satisfactory overall
Check in and breakfast service excellent. Evening bar service was so-so. Water pressure in shower was poor. Bed was comfy
Patricia B, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Carrie, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Holiday Inn
Amazing and will be back
Phillip, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lara, 1-night trip
Verified Orbitz guest review